Music City Movers

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MoversChevron RightTennesseeChevron RightNashvilleChevron RightMusic City Movers
Very Good
based on 359+ data points
Circle Info

About Music City Movers

Founded in 1986, Music City Movers is a family-owned and operated moving company with an emphasis on honesty, reliability, and excellent customer service. This company offers residential and commercial relocation services 7 days a week through its hand-painted trucks that stand out as a symbol of Nashville's artistic culture. Music City Movers also sells and rents packing supplies, including boxes, tape, packing paper, and bubble wrap. With an A+ rating from the Better Business Bureau and dozens of 5-star reviews, Music City Movers is known throughout the Nashville, TN, area as a reliable and friendly moving company that can handle any size move.

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Moving Services

  • Full relocations
  • Just rooms
  • Homes
  • Apartments
  • Businesses
  • Offices
  • Storage facilities
  • Retail stores
  • Churches
  • Antique furniture
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

1831165

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Nashville, TN 2024 award
Top 10 Movers in Nashville, TN 2023 award
Top 10 Movers in Nashville, TN 2022 award
Top 10 Movers in Nashville, TN 2021 award
Top 10 Movers in Nashville, TN 2020 award

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Summarized Review of Music City Movers

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.02/10

Nationwide Average: 8.44/10

Comment Dots

Music City Movers generally receives high praise for their professionalism, efficiency, and friendly service, despite a few instances of perceived overpricing and unsatisfactory experiences.

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Recent Reviews Mention...

great job by movers

great service I didn't even think of calling anyone else

Larry and the team are professional and got the job done

2. Punctuality

8.2/10

Nationwide Average: 8.07/10

Comment Dots

Music City Movers generally maintains a strong record of arriving on time, with many customers noting their timely arrivals though there were isolated incidents of inconvenience due to delays.

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Recent Reviews Mention...

Completely blocked road, causing inconvenience.

They arrived exactly when they said they would

guys are on time

3. Affordability

7.88/10

Nationwide Average: 7.69/10

Comment Dots

Music City Movers generally comes across as very reasonably priced with multiple mentions of fair, reasonable rates, and cost savings, although there are isolated complaints about high costs due to prolonged service time.

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Recent Reviews Mention...

took all day, very expensive due to time taken

pricing was very fair and worth every penny

Money well spent

4. Communication

7.56/10

Nationwide Average: 7.53/10

Comment Dots

Music City Movers generally receives high praise for responsive and accommodating interactions, though there are isolated instances of dissatisfaction regarding uncommunicated service limitations and instructions not being followed.

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Recent Reviews Mention...

instructions were not followed

Called me on arrival and scheduled quickly

they worked with me on changing dates

5. Stick to Prices

7.7/10

Nationwide Average: 5.99/10

Comment Dots

Music City Movers consistently honors their quotes with no hidden charges and often completes work earlier than estimated, charging exactly what they stated upfront.

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Recent Reviews Mention...

honored quote

no hidden charges

completed earlier than the estimate

6. Speed

8.5/10

Nationwide Average: 8.58/10

Comment Dots

Music City Movers generally receives high praise for their efficiency and speed, with many customers noting their ability to work quickly and manage time well, despite a few reports of slower-than-expected service.

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Recent Reviews Mention...

Quick, efficient

not the fastest but no complaints

took all day, stressed by long process

7. Friendliness

9.65/10

Nationwide Average: 8.91/10

Comment Dots

Music City Movers consistently demonstrates exceptional politeness, courtesy, and a positive attitude, making them a delightful team to work with according to customer reviews.

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Recent Reviews Mention...

they are nice guys

smiling and friendly the whole time

courteous team

8. Will Hire Again

8.73/10

Nationwide Average: 8.18/10

Comment Dots

Music City Movers is predominantly favored by clients with many expressing high satisfaction and a strong intent to utilize their services in the future, although there are a few isolated instances of strong disapproval and unwillingness to rehire.

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Recent Reviews Mention...

would hire again

choosing them again

would use MCM both times

9. Professionalism

8.73/10

Nationwide Average: 8.31/10

Comment Dots

Music City Movers is overwhelmingly regarded as professional, courteous, and hardworking, with only a few isolated instances of unprofessional conduct.

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Recent Reviews Mention...

always professional and courteous

professional team

very professional and experienced

10. Conflict Handling

5.86/10

Nationwide Average: 4.07/10

Comment Dots

Music City Movers generally shows great commitment to addressing issues and compensating for damages, but there have been instances where they failed to take responsibility.

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Recent Reviews Mention...

willing to go above and beyond

Larry took care of the damaged piece

pointed out any existing nicks or issues

11. Precision & Care

9.01/10

Nationwide Average: 8.01/10

Comment Dots

Music City Movers has been predominantly praised for meticulously wrapping and protecting customers' belongings, ensuring no damage during moves, although a couple of reviews mentioned mishandling and damage.

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Recent Reviews Mention...

nothing broke or even got scratched

lovingly bubble wrapped all knick-knacks, nothing broken

they treated our belongings better than we would have

Customer Insights icon

Customer Insights

Local Move Duration: 5 hours from 9 reviews

Great Crew Members icon

Great Crew Members

LarryLarry deserves praise for professionalism and efficiency
Larry, LJ, NickWere professional and took extra care during the move
LarryLarry and the crew were fantastic
LarryLarry and his team went above and beyond
Larry,his sonLarry and his son were personable and efficient
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Music City Movers

Location
Franklin, TN, N/A
Phone
(615) 383-6969
Link
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