Bellhop Moving is an established moving company with nationwide operations and locations across the United States. With 300,000 moves under its belt, Bellhop Moving knows what it takes to make a move successful, whether it’s residential or commercial, and whether it’s local or long distance. It is committed to delivering the best customer experience in the industry by ensuring that each customer who comes through one of its doors feels like they have been treated as if they were family. For this reason, Bellhop Moving provides transparent pricing, flexible service options, background-checked movers, industry-best customer support, and an easy-to-access online dashboard where you can digitally manage your entire moving experience. Bellhop Moving has locations in Hendersonville and eight other cities throughout Tennessee. It has over 20,000 customer reviews with an average rating of 4.8/5.
Bellhop Moving
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Bellhop Moving
Additional Cities Served: Gallatin, Goodlettsville, Pleasant View, Westmoreland, Carthage, Estill Springs
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 08/12/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Bellhop Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Bellhop Moving receives a mix of extremely positive reviews praising their exceptional service and team, alongside a significant number of highly negative feedback citing poor service, unreliability, and damage, leading to a polarized customer experience.
Recent Reviews Mention...
“the overall experience was terrible”
“they only did half the job”
“these guys are horrible”
2. Punctuality
Nationwide Average: 8.07/10
Bellhop Moving has received mixed reviews, with numerous complaints about significant delays and cancellations, albeit balanced by a substantial number of customers praising their on-time arrivals and efficiency.
Recent Reviews Mention...
“arrived almost 40 minutes late”
“two hours late”
“only one mover showed up”
3. Affordability
Nationwide Average: 7.69/10
Bellhop Moving is generally perceived as offering outstanding value, with many customers highlighting its pricing as cheaper, more reasonable, and better than competitors, despite a few reports of unexpected higher costs and inefficiencies.
Recent Reviews Mention...
“asked to pay full price again for incomplete job”
“prices were amazing”
“cheaper than other moving companies”
4. Communication
Nationwide Average: 7.53/10
Bellhop Moving displays a mixed sentiment with numerous customers expressing dissatisfaction over issues like unresponsiveness and poor customer service, while a significant portion highlights experiences with excellent communication, quick responses, and valuable assistance throughout their moving process.
Recent Reviews Mention...
“didn't communicate double-booking issue in advance”
“customer service refused to help”
“difficult to communicate for reimbursement”
5. Stick to Prices
Nationwide Average: 5.99/10
Bellhop Moving predominantly struggles, with numerous customers expressing dissatisfaction over being charged more than initially quoted or experiencing issues with service charges and honoring discounts.
Recent Reviews Mention...
“did not stick to quoted prices”
“could not fulfill the service despite taking a deposit”
“Offered to reschedule with a discount.”
6. Speed
Nationwide Average: 8.58/10
Bellhop Moving generally receives high praise for being efficient and swift in completing moves, although there are a few instances of dissatisfaction concerning slower service and delayed move completions.
Recent Reviews Mention...
“took over 10 hours to complete the move”
“everything rolled around inside the truck”
“so efficient”
7. Friendliness
Nationwide Average: 8.91/10
Bellhop Moving predominantly receives high praise for their courteous, professional, and personable service, although there are a few isolated negative experiences.
Recent Reviews Mention...
“movers were high and unprofessional”
“and friendly”
“John and Cooper were very courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Bellhop Moving receives mixed feedback, with a fairly balanced number of customers expressing strong loyalty and satisfaction as well as others firmly stating they would not use the service again due to negative experiences.
Recent Reviews Mention...
“would not hire this company again”
“would definitely not hire again”
“would not hire this company again”
9. Professionalism
Nationwide Average: 8.31/10
Bellhop Moving experiences mixed reviews with a notable number of customers highlighting unprofessional behavior and lack of preparation, while an equal or greater portion commend their professionalism, hard work, and polite demeanor.
Recent Reviews Mention...
“crew was ill equipped and unprofessional”
“unprofessional behavior and service”
“unprofessional to change my time last minute”
10. Conflict Handling
Nationwide Average: 4.07/10
Bellhop Moving appears largely inconsistent, with several customers noting a lack of effort in addressing issues, though a few reports suggest successful compensation for problems encountered.
Recent Reviews Mention...
“refusing to address the issue of broken washer”
“customer service did nothing about issues”
“company handled the situation poorly”
11. Precision & Care
Nationwide Average: 8.01/10
Bellhop Moving receives a mixed feedback, with a significant number of customers praising their careful handling of possessions, yet a notable portion reporting damage and a lack of protection for their items.
Recent Reviews Mention...
“they dropped and damaged multiple items”
“dropped an antique dresser without protection”
“handled all of our items with care”
Customer Insights
Hourly Minimum: 2 hours from 3 reviews
Local Move Duration: 3 hours from 13 reviews
Great Crew Members
| Deshawn,Lucas | Deshawn and Lucas from Nashville team were solid |
| John, Cooper | great attitude, were careful, courteous |
| Gerald | Gerald was especially helpful |
| Cooper, Micah, Parker | deserved praise for efficiency and care |
| Logan, Travis | Logan and Travis were praised for being fantastic, fast, strong, and efficient |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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