Over the past 15 years, West Tennessee Moving & Storage LLC has proudly relocated 16,000 homes and businesses. This local moving company, based in Jackson, provides full-service relocations for both residential and commercial clients. What sets them apart is their policy of moving only one family or office per load, ensuring timeliness in their deliveries. The company also owns a 15,000 square foot climate-controlled warehouse space with onsite management, ideal for the secure storage of furniture, appliances, and other household items. West Tennessee Moving & Storage boasts a team of experienced movers in Jackson, TN that will take care of all your moving needs. This includes services from packing and unpacking to debris removal, as well as pre-move and post-move cleaning. They are capable of moving heavy or oversized items such as pianos, gun safes, swing sets, trampolines, exercise machinery, pool tables, and large industrial equipment. If you're in need of a reliable moving company that respects you and your belongings, look no further than West Tennessee Moving & Storage LLC.
West Tennessee Moving & Storage LLC
Ranked Top 10 Best Movers in Jackson, TN
About West Tennessee Moving & Storage LLC
Additional Cities Served: Bartlett, Morristown, Jackson, Arlington, Martin, Union CityShow More >
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of West Tennessee Moving & Storage LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
West Tennessee Moving & Storage LLC receives high praise for their exceptional service, professionalism, and efficiency, with numerous recommendations and satisfied customers, although there are a few isolated reports of unsatisfactory service and issues.
Recent Reviews Mention...
“West Tennessee Moving and Storage delivered exceptional service”
“they went above and beyond to make my move easy”
“I would highly recommend WTMS”
2. Punctuality
Nationwide Average: 8.07/10
West Tennessee Moving & Storage LLC consistently receives high praise for their timeliness and promptness, with nearly all customers reporting that the movers arrived on time or early, although there were a couple instances of delays or no-shows.
Recent Reviews Mention...
“they were early”
“arrived on time”
“the movers were on time”
3. Affordability
Nationwide Average: 7.69/10
West Tennessee Moving & Storage LLC generally receives positive feedback for reasonable pricing and good value, though some customers have experienced issues with higher than expected costs or perceived overcharging.
Recent Reviews Mention...
“quoted me a price that was very reasonable”
“the price was very fair”
“Great value”
4. Communication
Nationwide Average: 7.53/10
West Tennessee Moving & Storage LLC typically exhibits outstanding customer service, as they are often commended for being very responsive, polite, and attentive to customer needs, though there are a few isolated incidents of communication issues regarding delays and follow-through.
Recent Reviews Mention...
“outstanding customer service”
“no replies to text or emails”
“great Customer Service from everyone involved”
5. Stick to Prices
Nationwide Average: 5.99/10
West Tennessee Moving & Storage LLC has received mixed reviews, with some customers praising them for adhering to the initial quote while others criticize for not delivering on the expected services and significantly overcharging beyond the quoted prices.
Recent Reviews Mention...
“gave us a flat rate quote”
“expected services were not provided”
“quoted one price, significantly overcharged”
6. Speed
Nationwide Average: 8.58/10
West Tennessee Moving & Storage LLC consistently receives praise for their fast, efficient service, with numerous reviews highlighting their quick packing, diligent work ethic, and ability to move items in a timely manner, despite a single report of a longer-than-expected move.
Recent Reviews Mention...
“they were fast”
“worked at a fast, steady pace”
“friendly and efficient”
7. Friendliness
Nationwide Average: 8.91/10
West Tennessee Moving & Storage LLC consistently receives praise for their courteous, polite, and kind team, although there are a couple of instances of perceived unprofessional behavior.
Recent Reviews Mention...
“team was courteous and generous”
“they were kind”
“were efficient, polite”
8. Will Hire Again
Nationwide Average: 8.18/10
West Tennessee Moving & Storage LLC is highly regarded, with many customers expressing strong recommendations and intent to reuse their services, although there are a few instances of dissatisfaction due to issues like broken items and professionalism.
Recent Reviews Mention...
“Breanne and Charles did a great job”
“would definitely recommend this company”
“due to broken items, would hesitate to rehire”
9. Professionalism
Nationwide Average: 8.31/10
West Tennessee Moving & Storage LLC is consistently praised for their hardworking, polite, and efficient conduct, although there are a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“skillfully transported a refrigerator using a rope”
“impressed with the professionalism”
“efficient and polite”
10. Conflict Handling
Nationwide Average: 4.07/10
West Tennessee Moving & Storage LLC shows conflicting experiences, with some customers praising their efforts to correct issues and go the extra mile, while others criticize their lack of solutions and reluctance to make amends.
Recent Reviews Mention...
“they made right any problems we discerned”
“went above and beyond to make moving easy”
“did not attempt to complete the job or offer solutions”
11. Precision & Care
Nationwide Average: 8.01/10
West Tennessee Moving & Storage LLC is generally recognized for meticulous and respectful treatment of possessions, notwithstanding a few instances of damage or improper handling reported by some customers.
Recent Reviews Mention...
“meticulous handling of belongings”
“things were broken upon arrival”
“treated my things with respect”
Customer Insights
Cost: $ 606.00 from 4 reviews
Local Move Duration: 4 hours from 6 reviews
Great Crew Members
Breanne, Charles | Breanne and Charles did a great job |
Christopher, Paul | efficient, polite, and respectful |
Christopher Cooper, Paul Saville, Andrew Webb, Keith O'Brien | enthusiastic about their work and provided great service |
Xavier | Xavier and his crew were very professional |
Blake,Zay | provided great work and care during the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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