Established in 2018, Mountain Empire Movers is a trusted, locally owned and operated business in Johnson City, Tennessee. This professional moving company provides comprehensive services for local and long-distance moves across the Tri-Cities area. Its movers have years of experience handling all kinds of residential and commercial moves, including loading and unloading rental trucks, packing and unpacking boxes, and moving furniture pieces while creating customized solutions for every client’s unique needs. It focuses on earning customer recommendations and always following through with them, no matter what the task may be. There are a lot of moving companies out there, but not all have the rates and service that Mountain Empire Movers offers. With its competitive rates and dedicated team, you can rest assured that your move will be completed on time without breaking the bank.
Mountain Empire Movers
#1 Ranked Movers in Johnson City, TN
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Mountain Empire Movers
Additional Cities Served: Kingsport, Bristol, Boone, Bristol, Morganton, GreenevilleShow More >
Moving Services
- Loading or Unloading Your Rental Truck
- Local and Long Distance Moving
- Packing and Unpacking Services
Awards
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Summarized Review of Mountain Empire Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Mountain Empire Movers is highly acclaimed for their professionalism, efficiency, and excellent service, though there was an isolated incident of a damaged family heirloom.
Recent Reviews Mention...
“great job by Caleb, Mark and the crew”
“great work by movers”
“they provided a professional and affordable experience”
2. Punctuality
Nationwide Average: 8.07/10
Mountain Empire Movers consistently demonstrated timely arrivals and clear communication about their scheduling, showing a strong commitment to being on time or even early for their moving appointments.
Recent Reviews Mention...
“Didn't take long at all”
“communicated their arrival with accuracy”
“called to let me know arrival time”
3. Affordability
Nationwide Average: 7.69/10
Mountain Empire Movers consistently offers reasonable and transparent pricing, with numerous reports of cost-saving experiences, fair values, and an overall sentiment that their services are well worth the investment, without any surprise fees.
Recent Reviews Mention...
“they provided an affordable experience”
“great value in a moving company”
“reasonably priced”
4. Communication
Nationwide Average: 7.53/10
Mountain Empire Movers generally excels with consistent praise for their responsive, attentive, and personable communication style, though there are a few reports of unreturned calls and an unhelpful response from the owner.
Recent Reviews Mention...
“Well communicated process from scheduling to the move”
“kept in constant communication”
“communicated their arrival accurately”
5. Stick to Prices
Nationwide Average: 5.99/10
Mountain Empire Movers generally adhere to their initial estimates, demonstrating transparency and a commitment to avoiding hidden fees or surprise charges, despite one report of an undisclosed time limit.
Recent Reviews Mention...
“Quote given was accurate and honored.”
“no mention of changing prices”
“amount spent was as estimated”
6. Speed
Nationwide Average: 8.58/10
Mountain Empire Movers consistently receives high praise for their quick, efficient service, though there was a singular instance where the job was not completed within the quoted timeframe.
Recent Reviews Mention...
“Unloaded in 30 minutes”
“job done in less time than expected”
“Saved time and effort implies fast service”
7. Friendliness
Nationwide Average: 8.91/10
Mountain Empire Movers consistently receives praise for their courteous, polite, and personable crew who are described as hardworking, pleasant, and treating customers like family, creating an enjoyable moving experience.
Recent Reviews Mention...
“courteous and responsive”
“Very polite guys”
“crew was very pleasant”
8. Will Hire Again
Nationwide Average: 8.18/10
Mountain Empire Movers receives overwhelming praise and repeated confirmations from customers who would unequivocally use their services again, with the exception of one isolated instance of strong dissatisfaction.
Recent Reviews Mention...
“would call them next time”
“can’t recommend them enough”
“would recommend them anytime for moves”
9. Professionalism
Nationwide Average: 8.31/10
Mountain Empire Movers generally receives high praise for their well-trained, courteous, and professional team, with a few isolated instances of dissatisfaction regarding management attitude and crew behavior.
Recent Reviews Mention...
“well trained and courteous”
“they helped unload my client's belongings professionally”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Mountain Empire Movers has received mixed feedback, with several instances of going "above and beyond" to rectify issues juxtaposed with notable complaints about a lack of responsiveness and effort to address damages and lost items.
Recent Reviews Mention...
“would not provide his insurance”
“went above and beyond to work with schedule changes”
“went above and beyond for me”
11. Precision & Care
Nationwide Average: 8.01/10
Mountain Empire Movers generally receives praise for their attentive and careful handling of possessions, although there are a few reports of significant damage to customers' items.
Recent Reviews Mention...
“careful and responsive and really took care of our belongings”
“Crew treated my things like their own, indicating care”
“excellent care with belongings”
Customer Insights
Local Move Duration: 2 hours from 7 reviews
Great Crew Members
| Caleb, Mark | great job done by these crew members |
| Caleb | Caleb and his crew provided excellent service |
| Tim,John | Tim and John were great |
| Mark, Ken | very helpful and showed creativity in moving |
| Caleb | Caleb provided an accurate quote and polite service. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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