Highland Moving Company is a reputable firm based in Johnson City, TN, dedicated to serving the Tri-Cities region and beyond. Owned and operated by a former first responder, the company embodies core values of integrity, service, and transparency. The experienced team offers a comprehensive range of services such as packing, unpacking, local moving, marketplace services to sell unwanted items, and post-move cleaning. They are known for adaptability, customizing moving plans to match individual requirements, and their commitment to quality and honesty, including being fully licensed and insured. Uniquely, the company reinvests 10% of its profits by supporting local ministries and non-profits.
Highland Moving Company
Ranked Top 10 Best Movers in Johnson City, TN
About Highland Moving Company
Additional Cities Served: Kingsport, Bristol, Newport, La Follette, Erwin, JonesboroughShow More >
Moving Services
- Local Moving
- Loading And Unloading
- Packing And Unpacking
- Essential SetUp
- Market Place Services
- InHome Moving
- Staging
- Cleaning Services
Awards
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Summarized Review of Highland Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Highland Moving Company is consistently praised for its excellent, professional, and efficient moving services, with numerous customers expressing high satisfaction and strong recommendations due to the team's exceptional work ethic and personable approach.
Recent Reviews Mention...
“Josh and his crew provided excellent service”
“exceptional service experienced”
“great experience”
2. Punctuality
Nationwide Average: 8.07/10
Highland Moving Company consistently demonstrates timeliness, with all reports indicating that the crew arrives on time, is ready to work promptly, and maintains punctuality throughout their services.
Recent Reviews Mention...
“His crew showed up on time”
“crew was punctual”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Highland Moving Company is highly praised for its cost-effectiveness, offering services at very affordable rates with no hidden charges and providing exceptional value that outcompetes pricing from other competitors.
Recent Reviews Mention...
“found ways to save us money”
“reasonably priced and worth every penny”
“very affordable rate”
4. Communication
Nationwide Average: 7.53/10
Highland Moving Company consistently receives high praise for staying in frequent contact, being highly responsive, especially attributed to Josh, and ensuring clear and timely communication leading up to and during moves.
Recent Reviews Mention...
“Josh was extremely responsive”
“always stayed in contact”
“listened to every instruction”
5. Speed
Nationwide Average: 8.58/10
Highland Moving Company receives praise for their highly efficient, quick, and conscious approach to moving tasks.
Recent Reviews Mention...
“They worked quickly and cleanly”
“worked quickly”
“got right to work”
6. Friendliness
Nationwide Average: 8.91/10
Highland Moving Company consistently demonstrates exceptional cordiality, with reviews highlighting their crew as personable, courteous, and displaying genuine kindness throughout their service.
Recent Reviews Mention...
“crew was friendly”
“were personable”
“team was super friendly”
7. Will Hire Again
Nationwide Average: 8.18/10
Highland Moving Company is fervently endorsed by its customers, who express repeated intentions to use, recommend, and remain loyal to their services for future moves.
Recent Reviews Mention...
“would not hesitate to use them again”
“would recommend and hire again”
“would definitely recommend”
8. Professionalism
Nationwide Average: 8.31/10
Highland Moving Company consistently garners praise for their crew's professionalism, pride in their work, responsiveness, honesty, and respectful nature, contributing to their reputation as an expert and courteous team.
Recent Reviews Mention...
“took pride in their work and were professional”
“extremely professional”
“Super professional”
9. Precision & Care
Nationwide Average: 8.01/10
Highland Moving Company has consistently demonstrated meticulous attention and respect for clients' belongings, ensuring that everything from pianos to furniture is treated with the utmost caution and protection during moves.
Recent Reviews Mention...
“were careful with my belongings”
“took special care in moving our things”
“protective of the piano”
Great Crew Members
Josh | Josh was a pleasure to work with |
Josh | Josh and crew were exceptional and professional |
Joshua,Josh | extremely polite, professional and responsive |
Josh | Josh was great to work with |
Josh | provided excellent service and took good care of items |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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