Fox Moving and Storage is a locally-owned and operated moving company based in Tri-Cities, Eastern Tennessee. They specialize in both residential and commercial relocations, providing services for condos, apartments, retirement homes, and larger residential spaces. The professional movers at Fox Moving and Storage are experienced, well-trained, and undergo strict background checks and drug tests. They offer services ranging from certified piano moving to loading and unloading trucks, custom crating, packing, transportation, and storage. Fox Moving and Storage aims to be the go-to solution for all lifting, moving, and transportation needs in the East Tennessee region. For more information about the movers operating in this region, you can check out our list of movers in Johnson City, TN.
Fox Moving and Storage Tri-Cities
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Fox Moving and Storage Tri-Cities
Additional Cities Served: Kingsport, Elizabethton, Erwin, Jonesborough, Big Stone Gap, RogersvilleShow More >
Moving Services
- Local residential moving
- Local commercial moving
- Longdistance moving
- Crosscountry moving
- Small moves
- Piano moving
- Pool table moving
- Appliance moving
- Lastminute moving
- Furniture moving
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Summarized Review of Fox Moving and Storage Tri-Cities
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Fox Moving and Storage Tri-Cities receives mixed feedback, with many customers praising their efficiency and professionalism, while a significant number express dissatisfaction due to poor service, unprofessionalism, and instances of damaged or missing items.
Recent Reviews Mention...
“excellent movers”
“great and professional movers”
“Fox Moving did a great job”
2. Punctuality
Nationwide Average: 8.07/10
Fox Moving and Storage Tri-Cities has received mixed reviews with several complaints about being late or not showing up as scheduled, despite some instances of timely service and proactive communication regarding delays.
Recent Reviews Mention...
“organized, on time”
“Did not show up at the scheduled time”
“they were a no-show and did not move our stuff”
3. Affordability
Nationwide Average: 7.69/10
Fox Moving and Storage Tri-Cities is often perceived by customers as providing poor value for money with frequent complaints about being overcharged and final bills exceeding quoted prices, despite a few isolated mentions of fair pricing.
Recent Reviews Mention...
“they're the cheapest for a reason”
“spent over $2100, did not feel like a good value”
“charged almost double”
4. Communication
Nationwide Average: 7.53/10
Fox Moving and Storage Tri-Cities seems to struggle with significant internal issues and unresponsiveness, despite a few instances of helpful and organized interactions from some team members.
Recent Reviews Mention...
“major internal communication issues”
“Danielle at customer service was helpful”
“flawless from the first call to the move”
5. Stick to Prices
Nationwide Average: 5.99/10
Fox Moving and Storage Tri-Cities appears to have a reputation for charging significantly more than their initial quotes, often including unexpected fees and not honoring discounts or quoted rates.
Recent Reviews Mention...
“demand payment before unloading”
“demanded payment for uncompleted work”
“charged almost double the quote”
6. Speed
Nationwide Average: 8.58/10
Fox Moving and Storage Tri-Cities has received mixed reviews, with some customers praising their efficiency and swiftness, while others have expressed dissatisfaction over slow service and unnecessary delays.
Recent Reviews Mention...
“Fast service”
“decided they could not move the furniture quickly”
“very efficient”
7. Friendliness
Nationwide Average: 8.91/10
Fox Moving and Storage Tri-Cities appears to have a mix of experiences, with many customers noting exceptionally polite and friendly staff, while a significant number had encounters with unprofessional and rude behavior from the employees.
Recent Reviews Mention...
“were friendly”
“Peyton was very polite”
“Crew was friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Fox Moving and Storage Tri-Cities receives sharply polarized feedback, with some customers expressing high satisfaction and the intent to use their services again, while a significant number of others report extremely negative experiences and a firm decision not to rehire.
Recent Reviews Mention...
“appreciate them and would hire again”
“would definitely hire again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Fox Moving and Storage Tri-Cities has received a mix of feedback that ranges from praising their hardworking and courteous attitude to criticizing unprofessional behavior, lack of proper service, and issues with management.
Recent Reviews Mention...
“worked hard and professional”
“they conducted themselves professionally”
“Service was professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Fox Moving and Storage Tri-Cities appears to struggle significantly, with numerous customers expressing dissatisfaction with the company's poor or non-existent responses to complaints, insurance issues, and inadequate resolution efforts.
Recent Reviews Mention...
“nightmare dealing with their insurance”
“no resolution offered, poor response to complaint”
“Didn't repair broken items despite insurance.”
11. Precision & Care
Nationwide Average: 8.01/10
Fox Moving and Storage Tri-Cities seems to provide inconsistent experiences, with some customers praising their carefulness while numerous others report significant damage and mishandling of their belongings.
Recent Reviews Mention...
“very careful moving things”
“could not move the furniture properly”
“careful with furniture”
Customer Insights
Cost: $ 897.00 from 4 reviews
Hourly Minimum: 2 hours from 4 reviews
Local Move Duration: 4 hours from 6 reviews
Great Crew Members
| Peyton | Peyton led an excellent crew |
| Peyton | crew leader Peyton was very attentive |
| All the guys | Crew was awesome |
| Danielle, Peyton | Danielle was helpful, Peyton led a great team |
| Peyton,Noah | Peyton managed the move professionally, Noah continued customer service post-move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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