Buster’s Box’s Moving is a Knoxville, TN-based moving company that offers a variety of services including local moves, out of state moves, office moves, and more. The company, which began while its founder was attending college, focuses on providing top-of-the-line satisfaction within the moving environment by offering hourly-based, haggle-free pricing options. They pride themselves on their exceptional customer service and professionalism, as well as being licensed and insured. In addition to standard moving services, Buster’s Box’s Moving also provides packaging and unpacking services that can be customized to fit the needs of any move, big or small.
Buster’s Box’s Moving
Ranked Top 10 Best Movers in Knoxville, TN
About Buster’s Box’s Moving
Additional Cities Served: Maryville, Oak Ridge, Farragut, Seymour, Clinton, Lenoir CityShow More >
Moving Services
- Local moves
- Long distance moves
- Commercial moves
- Packaging and unpacking services
- Valuable moves
Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Buster’s Box’s Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Buster’s Box’s Moving is highly praised for their excellent service, with clients consistently impressed by their efficiency, professionalism, and the outstanding performance of their moving crew, despite a single report of damaged items.
Recent Reviews Mention...
“completely impressed with the whole process”
“many items broken and damaged ”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Buster’s Box’s Moving consistently demonstrates exceptional timeliness and flexibility, always arriving on schedule and adeptly handling last-minute requests with courtesy updates.
Recent Reviews Mention...
“Considerate of time”
“they were on time”
“were prompt with time”
3. Affordability
Nationwide Average: 7.69/10
Buster’s Box’s Moving is overwhelmingly perceived as offering fair, competitive pricing and great value for their services, with almost all reviews highlighting their cost-effectiveness and only one outlier considering them overpriced.
Recent Reviews Mention...
“fairly priced, should charge more lol”
“way overpriced ”
“cost effective”
4. Communication
Nationwide Average: 7.53/10
Buster’s Box’s Moving excels in maintaining continuous and effective communication, evident in their responsiveness, ease of scheduling, and proactive updates throughout the moving process, although there was a singular mention of a desire for more communication.
Recent Reviews Mention...
“great job communicating the day of the move”
“so communicative”
“Very responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Buster’s Box’s Moving consistently meets or exceeds customer expectations by not introducing any additional costs, adhering strictly to previously discussed charges, completing moves within the estimated time frame, and demonstrating honesty and affordability in their pricing agreements.
Recent Reviews Mention...
“no extra cost implies sticking to quoted prices”
“charges were exactly what we discussed”
“got everything moved in estimated time frame”
6. Speed
Nationwide Average: 8.58/10
Buster’s Box’s Moving is consistently praised for their quick and efficient moving process, making quick work of loading and unloading, and completing moves faster than expected.
Recent Reviews Mention...
“They were so quick about the whole process”
“efficient”
“time and space efficient loading the moving truck”
7. Friendliness
Nationwide Average: 8.91/10
Buster’s Box’s Moving overwhelmingly provides a positive and respectful service, making clients feel extremely welcome and valued, despite a singular critical remark on unprofessionalism.
Recent Reviews Mention...
“feel like I gained two friends”
“owner unprofessional outside our home ”
“extremely friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Buster’s Box’s Moving receives overwhelmingly positive feedback, suggesting that nearly all customers would eagerly use their services again or recommend them to others, with only a single exception.
Recent Reviews Mention...
“would absolutely use them should I need to in the future”
“would not hire again ”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Buster’s Box’s Moving overwhelmingly receives high praise for their professional, respectful, and hard-working team, despite one noted instance of unprofessional behavior.
Recent Reviews Mention...
“crew unprofessional and careless ”
“team was excellent”
“very professional”
10. Precision & Care
Nationwide Average: 8.01/10
Buster’s Box’s Moving consistently demonstrates exceptional care and respect for belongings, with nearly all customers reporting no damage and appreciating the meticulous attention to detail, despite a singular report of minor damage.
Recent Reviews Mention...
“Everything was handled with care and consideration”
“items broken despite being marked fragile ”
“very careful unloading my stuff”
Customer Insights
Local Move Duration: 1.5 hours from 4 reviews
Great Crew Members
Julio, Jordan | Julio and Jordan helped expertly and on short notice |
Mike | Mike was more than generous to help |
Michael, Julio | extremely satisfied, very careful, and professional. |
Mike | Mike and his guys were responsive, respectful, helped greatly |
Michael | quick response and provided help swiftly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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