Carey Moving & Storage is one of the country's most trusted national and international movers. Founded in 1907, this family-owned and operated business has been around for over 100 years. The company now employs over 175 team members, all specialists in local and long-distance moves. It has an office in Knoxville, TN that helps residential and commercial customers with all their moving needs, including packing, long and short-term warehousing, and portable storage options. Carey Moving is an award-winning agent for Allied Van Lines. It is also a BBB-accredited business and an AMSA member with ProMover status. Through its partnership with Enhancify, this moving company is able to provide clients with affordable financing options. It lets you pay for your move in monthly installments and spread the cost of moving over an extended period. Get a free estimate over video chat. Carey Moving & Storage would love to help you relocate.
Carey Moving & Storage
About Carey Moving & Storage
Additional Cities Served: Kingsport, Maryville, Oak Ridge, Farragut, Sevierville, GreenevilleShow More >
Moving Services
- Long Distance Moving
- Local Moving
- International Moving
- Storage Services
- Commercial Moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Carey Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Carey Moving & Storage has received a mix of extremely positive reviews praising their moving services and professionalism, alongside several highly critical reports of unprofessionalism and dissatisfaction.
Recent Reviews Mention...
“they were not professional and were not organized”
“horrible experience with the company”
“the move was actually less than the estimate”
2. Punctuality
Nationwide Average: 8.07/10
Carey Moving & Storage has received mixed feedback, with customers reporting instances of lateness and issues with scheduling, though several also praise the company for timely arrivals and accommodating tight timelines.
Recent Reviews Mention...
“showed up on time”
“the movers showed up late”
“men showed up late”
3. Affordability
Nationwide Average: 7.69/10
Carey Moving & Storage has received mixed reviews with some customers feeling overcharged and the service expensive, while others praise the company for its fair pricing, competitive costs, and accuracy in cost estimates.
Recent Reviews Mention...
“cost me a lot of money”
“I was overcharged”
“For $11,000, I don't have to do anything”
4. Communication
Nationwide Average: 7.53/10
Carey Moving & Storage has received mixed feedback, with some customers experiencing poor responsiveness and communication issues, while others have praised the company for being responsive, accessible, and providing excellent follow-up.
Recent Reviews Mention...
“difficult time communicating with representatives”
“they never called and I had no way of contacting them”
“poor response when called the company”
5. Stick to Prices
Nationwide Average: 5.99/10
Carey Moving & Storage has a polarized reputation, with some customers praising their accurate or lower-than-expected pricing, while others have criticized them for extra charges, overestimation issues, and a lack of compensation for delays.
Recent Reviews Mention...
“would have to charge me extra”
“move was actually less than the estimate”
“charged for a truck that was never used”
6. Speed
Nationwide Average: 8.58/10
Carey Moving & Storage has received mixed reviews, with several customers praising the company for quick and efficient service, while others experienced significant delays and slow packing times.
Recent Reviews Mention...
“only packed half of my things in 45 minutes”
“unloading went as smoothly and fast as the loading”
“took hours and hours”
7. Friendliness
Nationwide Average: 8.91/10
Carey Moving & Storage generally receives praise for their polite and professional staff, though there are a few mentions of rudeness that appear to be outliers.
Recent Reviews Mention...
“they were very rude”
“they were rude”
“they were rude”
8. Will Hire Again
Nationwide Average: 8.18/10
Carey Moving & Storage has received polarized feedback, with a number of customers expressing strong dissatisfaction and an unwillingness to rehire, while others have given glowing endorsements and a strong intent to use their services again in the future.
Recent Reviews Mention...
“would never recommend this company”
“would not recommend to anyone”
“Would not hire again due to poor service”
9. Professionalism
Nationwide Average: 8.31/10
Carey Moving & Storage has received mixed feedback with instances of unprofessionalism and rude behavior, but also numerous accounts of courteous, experienced, and professional conduct during moves.
Recent Reviews Mention...
“very rude and unprofessional”
“unprofessional behavior”
“they were not professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Carey Moving & Storage has shown an inconsistent approach, with some customers praising their exceptional efforts to resolve issues while others report a lack of effort, accountability, and follow-through in addressing mistakes and honoring claims.
Recent Reviews Mention...
“Worked hard to develop a solution and went above and beyond”
“made no effort to find missing items”
“no accountability”
11. Precision & Care
Nationwide Average: 8.01/10
Carey Moving & Storage has received mixed reviews with numerous instances of great care and responsibility towards customers' belongings, yet several significant complaints about damage and negligence present a concerning inconsistency in their service.
Recent Reviews Mention...
“only packed half of my things”
“charged for extra hours and unused truck”
“extremely careful with the boxes and furniture”
Customer Insights
Cost: $ 1787.00 from 3 reviews
Interstate Move Duration: 3 days from 3 reviews
Great Crew Members
| Tracy | Called the office and Tracy was reassuring |
| Mark | provided exceptional service |
| Mike | Mike kept in touch during the move |
| Chris, Jason | Chris provided a wonderful experience, Jason took great care moving belongings |
| Jason | Jason was awesome |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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