Good Time Moving and Storage is a full-service residential and commercial moving company serving Greater Nashville and surrounding communities. The firm is led by Daniel, who is passionate about helping others, particularly the underserved, including the elderly, veterans, and individuals with disabilities. The company offers services like local and long-distance moving, office and commercial moving, and provides packing, crating, and moving supplies. It is recognized for its customer-centric approach and commitment to delivering exceptional service, using only qualified employees and environmental friendly packing materials. As one of the experienced movers serving Knoxville, TN, the team has over 30 years of combined moving experience and is reputed for making relocation processes effortless for their clients.
Good Time Moving and Storage Knoxville
About Good Time Moving and Storage Knoxville
Additional Cities Served: Maryville, Oak Ridge, Farragut, Clinton, Lenoir City, Jefferson CityShow More >
Moving Services
- Local & Long Distance Residential Moving
- Office & Commercial Moves
- Packing, Crating & Moving Supplies
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Summarized Review of Good Time Moving and Storage Knoxville
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Good Time Moving and Storage Knoxville overwhelmingly receives negative reviews for their services, with numerous customers reporting poor experiences ranging from overcharging, damages, and unprofessional behavior, despite a few instances of positive feedback highlighting efficiency and professionalism.
Recent Reviews Mention...
“Awful experience”
“great work by movers”
“great from start to finish”
2. Punctuality
Nationwide Average: 8.07/10
Good Time Moving and Storage Knoxville overwhelmingly receives complaints for being late or not showing up at scheduled times, reflecting a significant issue with timeliness.
Recent Reviews Mention...
“showed up 3 hours late”
“movers were 2 hours late without notice”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Good Time Moving and Storage Knoxville appears to be largely criticized for charging significantly more than their initial quotes, alongside a few isolated reports praising their reasonable prices.
Recent Reviews Mention...
“affordable pricing”
“tried to double the cost unexpectedly”
“cheaper than any of the other company”
4. Communication
Nationwide Average: 7.53/10
Good Time Moving and Storage Knoxville largely fails to effectively respond to customer inquiries and complaints, as evidenced by numerous reports of ignored communications, rudeness, and unprofessional behavior, despite a few instances of positive interactions with specific staff members.
Recent Reviews Mention...
“ignored my complaint”
“provided no contract and poor explanation”
“management did not respond to calls/emails”
5. Stick to Prices
Nationwide Average: 5.99/10
Good Time Moving and Storage Knoxville overwhelmingly receives negative feedback for frequently charging more than their initial quotes, often including unexpected fees and significantly higher final bills.
Recent Reviews Mention...
“tried to charge without addressing issues”
“did not stick to the quoted price”
“actual charge did not match the quoted price”
6. Speed
Nationwide Average: 8.58/10
Good Time Moving and Storage Knoxville frequently faces criticism for being slow and inefficient, often resulting in significantly prolonged moving times.
Recent Reviews Mention...
“performed very unprofessionally”
“move slow”
“slow and without consideration of time”
7. Friendliness
Nationwide Average: 8.91/10
Good Time Moving and Storage Knoxville has received mixed feedback, with some customers praising the movers' great attitudes, politeness, and professionalism, while a significant number of others criticized the company for unprofessional behavior, lack of courtesy, and additional stress during the moving process.
Recent Reviews Mention...
“they canceled the job unfairly”
“stole property”
“guys had a great attitude”
8. Will Hire Again
Nationwide Average: 8.18/10
Good Time Moving and Storage Knoxville garners overwhelming expressions of dissatisfaction, with numerous clients explicitly stating they would not use or recommend their services again, despite a few singular instances of high praise and intent to rehire.
Recent Reviews Mention...
“Worst experience, doubt they will contact back”
“would not hire again after this experience”
“happy I took the chance”
9. Professionalism
Nationwide Average: 8.31/10
Good Time Moving and Storage Knoxville overwhelmingly receives negative feedback for unprofessional behavior, lack of experience, and poor service, despite a very few positive comments on their professionalism and efficiency.
Recent Reviews Mention...
“were unprofessional, pushy, and on phones”
“use of contractors suggests potential lack of professionalism”
“affordable and professional movers”
10. Conflict Handling
Nationwide Average: 4.07/10
Good Time Moving and Storage Knoxville overwhelmingly receives criticism for its lack of responsiveness and failure to adequately address or rectify issues, despite a few isolated incidents where minimal efforts were noted.
Recent Reviews Mention...
“Doubt they will ever contact me back”
“did not show willingness to rectify the situation”
“took care of me all steps of the way”
11. Precision & Care
Nationwide Average: 8.01/10
Good Time Moving and Storage Knoxville frequently disappointed customers with damaged belongings, including stained furniture, broken electronics, and scratched walls, despite a few reports of careful handling.
Recent Reviews Mention...
“$2000 couch stained and $1000 TV broken”
“walls scratched, furniture scuffed”
“broke stuff”
Customer Insights
Cost: $ 1999.00 from 14 reviews
Local Move Duration: 6.5 hours from 12 reviews
Great Crew Members
| Connie | made it happen with no issues |
| Son-in-law | son-in-law was good |
| Jackson | Jackson led a wonderful job |
| LeTrelle Smith, Nikia, Angie | initial assistance, excellent communication, patient billing help |
| RJ, Austin | professional, friendly and efficient service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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