Family-owned and operated for more than 134 years, Gouffon Moving & Storage offers personalized residential and office moves in East Tennessee. Whether it's local or long-distance, Gouffon helps to make your move a success. The Knoxville-based Gouffon team can move your home, studio, apartment, or office across town or to a new state. It provides secure climate-controlled, burglar- and fire-protected units for sensitive items available to rent by the day, the week, the month, or long-term. Gouffon also provides packing, crating, and a complete line of moving and box supplies to accommodate other items for your move. Voted the best in Knoxville, Gouffon expertly sets up your move, making it as seamless and convenient as possible. If you are looking for more moving service providers, you can check out our list of experienced movers serving Knoxville, TN.
Gouffon Moving & Storage
Ranked Top 10 Best Movers in Knoxville, TN
About Gouffon Moving & Storage
Additional Cities Served: Kingsport, Maryville, Oak Ridge, Farragut, Sevierville, GreenevilleShow More >
Moving Services
- Local Moving Services
- Long Distance Moving
- Office Moving
- Piano Moving Services
- Packing Supplies - Moving Boxes
- Guaranteed Pick Up and Appliance Delivery Dates
- Furniture Rearranging to meet your specific moving needs
- Full sized moving truck
- Full-Service Storage Solutions
- Hourly or Flat Rate Pricing
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Gouffon Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Gouffon Moving & Storage is predominantly praised for their professional, efficient, and high-quality moving services, with numerous customers reporting exceptional experiences and a strong intent to use their services again, despite a few reports of poor experiences.
Recent Reviews Mention...
“Great Moving Experience!”
“awful experience with the company”
“excellent, professional job”
2. Punctuality
Nationwide Average: 8.07/10
Gouffon Moving & Storage is generally perceived as highly punctual and reliable, with most customers reporting timely arrival and adherence to scheduled times despite a few isolated incidents of inconvenience or delays.
Recent Reviews Mention...
“they were ontime”
“they wanted to unload early for their convenience”
“arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Gouffon Moving & Storage is generally perceived as providing great value for their services, with many customers highlighting their fair, competitive, and often lower-than-quoted pricing, though a few dissenting opinions consider them to be expensive.
Recent Reviews Mention...
“outstanding value”
“spent an extra 2k, not seen as worth it”
“job cost less than quoted”
4. Communication
Nationwide Average: 7.53/10
Gouffon Moving & Storage generally receives high praise for their responsiveness, professionalism, and friendly interaction, although a few customers report significant unresponsiveness and issues with follow-up.
Recent Reviews Mention...
“unresponsive to communication attempts”
“Communication was excellent”
“left the info in the truck and loaded everything”
5. Stick to Prices
Nationwide Average: 5.99/10
Gouffon Moving & Storage generally receives praise for being consistent and adhering to their estimates, with customers experiencing prices that match or are lower than the initial quotes, although there is a notable exception where a customer reported dishonesty in their pricing.
Recent Reviews Mention...
“pricing was exactly what they stated”
“job cost less than quoted”
“kept to their promises”
6. Speed
Nationwide Average: 8.58/10
Gouffon Moving & Storage generally receives high praise for their efficient and quick moving services, although there are a few instances of less efficient box placement and delays noted.
Recent Reviews Mention...
“work so fast and efficiently”
“worked quickly”
“very efficient”
7. Friendliness
Nationwide Average: 8.91/10
Gouffon Moving & Storage consistently demonstrates professional, personable, and pleasant interactions, with numerous accounts of their team being courteous, respectful, and positive, fostering an atmosphere akin to family—though a couple of instances of unprofessional behavior are noted.
Recent Reviews Mention...
“exhibited unprofessional behavior”
“nice guys suggests friendliness”
“professional and courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Gouffon Moving & Storage generally receives glowing endorsements, with numerous customers expressing a strong likelihood of repeat business and high recommendations, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“Highly recommend Gouffon Moving and Storage”
“would not recommend this company”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Gouffon Moving & Storage generally receives high praise for their professional, courteous, and hardworking team, despite a few isolated instances of perceived unprofessional behavior.
Recent Reviews Mention...
“displayed unprofessionalism and lack of care”
“excellent, professional job”
“professional and courteous”
10. Conflict Handling
Nationwide Average: 4.07/10
Gouffon Moving & Storage demonstrates inconsistency, with some customers experiencing prompt and fair resolution efforts, while others report neglect and unsatisfactory responses to their issues.
Recent Reviews Mention...
“no attempt to resolve the issue satisfactorily”
“eager to place furniture and move to different locations”
“promised to call back and didn't”
11. Precision & Care
Nationwide Average: 8.01/10
Gouffon Moving & Storage generally receives high praise for the cautious and thorough way they wrap and protect clients' furniture and belongings, though there are a few reports of damage and mishandling.
Recent Reviews Mention...
“YSL handbag went missing”
“wrapped items like a painting carefully”
“items stacked sideways and fragile boxes crushed”
Customer Insights
Cost: $ 2943.00 from 3 historical data points
Local Move Duration: 2 hours from 9 reviews
Great Crew Members
| Jake, Art, DJ, Cody P | dynamite team |
| Austin, Zach | they went above and beyond today |
| Jake, Art, Ben, Ronnie, Cody, Luis | worked hard, were pleasant, and did a great job |
| Connor L, DJ, Charles | thank you for great work |
| Chase,Ray | They were fantastic and very good at placing things |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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