Top Hat Moving Co. is a veteran-owned, family-operated company based in Martin, serving customers in Northwest and Middle Tennessee, as well as West Kentucky. This team of experienced movers serving Jackson, TN was led by a father and son team with years of experience in the industry. The company embarked on its journey with just a U-Haul rental truck in 2020. Today, it is the state’s fastest-growing moving company, known for providing top-level, flat-rate services. These movers understand that the transition to a new home can be nerve-wracking, so they do everything they can to make the process easier. They offer a wide range of services, including professional packing, storage solutions, commercial equipment relocation, valuable items transport, and long-distance moves across the country. Top Hat is always coming up with new ideas and approaches that make every move smoother and more enjoyable. Constantly striving to raise the bar, this company is on a mission to deliver nothing less than in exceptional customer service.
Top Hat Moving Co.
Ranked Top 3 Best Movers in Jackson, TN
About Top Hat Moving Co.
Additional Cities Served: Smyrna, Martin, Union City, Paris, Atoka, HumboldtShow More >
Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Top Hat Moving Co.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Top Hat Moving Co. enjoys overwhelmingly positive reviews for stress-free, incredible, and professional moving services, with specific praise for their respectful, efficient, and top-notch crew, making them highly recommended by customers for the exceptional handling of their belongings.
Recent Reviews Mention...
“Top Hat Moving made the move stressless and incredible”
“Andy and his crew provided top-notch service”
“thorough work made me feel respected and that my belongings were valued”
2. Punctuality
Nationwide Average: 8.07/10
Top Hat Moving Co. consistently receives praise for their timeliness, with numerous reports of them showing up early or exactly on time for their moving services.
Recent Reviews Mention...
“Showed up early”
“they were on time”
“team is on time”
3. Affordability
Nationwide Average: 7.69/10
Top Hat Moving Co. is highly praised for its fair and competitive pricing, frequently providing the best moving quotes and being considered worth every cent.
Recent Reviews Mention...
“Affordable and worth every cent”
“beat the National companies' quotes”
“Very trustworthy and fair pricing”
4. Communication
Nationwide Average: 7.53/10
Top Hat Moving Co. receives high praise for their responsiveness, professionalism, and consistent updates, facilitating an effortless moving experience for their clients.
Recent Reviews Mention...
“they would work with me”
“Always answered my calls and questions promptly”
“great communication from first text”
5. Stick to Prices
Nationwide Average: 5.99/10
Top Hat Moving Co. consistently honors their initial estimates, delivering on promises and charging customers accurately for the time spent on services.
Recent Reviews Mention...
“follow through on their promises”
“they promised and delivered”
“charged me for exactly the time they were there”
6. Speed
Nationwide Average: 8.58/10
Top Hat Moving Co. is consistently praised for being quick, efficient, and working hard to complete moves promptly without taking unnecessary breaks.
Recent Reviews Mention...
“They were quick during the move”
“quick too”
“team is efficient”
7. Friendliness
Nationwide Average: 8.91/10
Top Hat Moving Co. consistently receives accolades for their crew's politeness, professionalism, respectfulness, and compassionate demeanor, making them exceptional in providing a friendly moving experience.
Recent Reviews Mention...
“guys are extremely polite and courteous”
“showed compassion and understanding”
“great group of guys”
8. Will Hire Again
Nationwide Average: 8.18/10
Top Hat Moving Co. consistently receives enthusiastic endorsements, with customers frequently expressing their high likelihood to rehire and recommend the company, despite an isolated report of someone unwilling to use their services again.
Recent Reviews Mention...
“Highly recommend Top Hat Moving”
“would not be disappointed if hired again”
“would hire again, very reassuring”
9. Professionalism
Nationwide Average: 8.31/10
Top Hat Moving Co. is consistently praised for its highly professional, respectful, and efficient team, despite a singular report of a crew member being distracted by his phone.
Recent Reviews Mention...
“Team was very professional”
“crew is top notch from beginning to end”
“Andy was professional on all levels”
10. Conflict Handling
Nationwide Average: 4.07/10
Top Hat Moving Co. has demonstrated varying responses ranging from compensating for damages to inadequate handling of lost valuables, but they did proactively address potential weather-related problems.
Recent Reviews Mention...
“Did send a check to cover repairs”
“items that were extremely valuable are gone”
“handled potential rain issue well”
11. Precision & Care
Nationwide Average: 8.01/10
Top Hat Moving Co. consistently receives praise for being cautious, respectful, and careful with belongings, ensuring that items are moved without damage, and treating possessions with utmost care, despite isolated reports of mistreatment.
Recent Reviews Mention...
“They were quick but cautious with items”
“guys are extremely polite and take extra care”
“Not one thing was damaged or scratched”
Great Crew Members
Andy | provided top-notch service and extremely polite |
D.J. | took charge and led others professionally |
Andy, Brandon, Dustin, Dakota | Provided professional service and a smooth move |
DJ,Tay | DJ & Tay were wonderful |
Andy, Jamison | Andy and Jamison are praised for their communication and care |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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