Cooper & Cooper Moving is an independently owned and operated moving company based in Memphis, Tennessee. With nearly three decades in business, they offer full-service moving solutions for local and long-distance relocations. Their services include packing homes or offices, providing local moving services in and around Memphis, and relocating customers across the continental United States. Cooper & Cooper Moving also offers storage options, including temporary and long-term climate-controlled solutions. The company is licensed and insured, carrying Workers Compensation and General Liability Insurance.
Cooper & Cooper Moving
About Cooper & Cooper Moving
Additional Cities Served: Bartlett, Southaven, Collierville, Germantown, Olive Branch, Horn LakeShow More >
Moving Services
- Local moving services
- Longdistance moving services
- Storage for relocation
- Packing services
- Furniture moving services
- Commercial moving services
- Climate controlled storage
- Interstate moving services
- Quote services
- Appliance moving services
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Cooper & Cooper Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.78/10
Nationwide Average: 8.44/10
Cooper & Cooper Moving receives mixed reviews, with some customers praising their hard work and politeness, highly recommending their services, while others report significant issues like damaged or stolen items and poor service experiences.
Recent Reviews Mention...
“great work by movers”
“The guys worked hard and were polite”
“great work by movers”
2. Punctuality
9.22/10
Nationwide Average: 8.07/10
Cooper & Cooper Moving consistently ensures timely service, even amidst traffic delays.
Recent Reviews Mention...
“able to come out the same day”
“arriving early”
“received prompt response and kept informed”
3. Affordability
7.66/10
Nationwide Average: 7.69/10
Cooper & Cooper Moving is criticized for quoting rates that included hidden fees and being the most expensive option.
Recent Reviews Mention...
“the quoted price was outrageous”
“saved money on overnight costs, implies affordability”
“Definitely worth every penny”
4. Communication
7.57/10
Nationwide Average: 7.53/10
Cooper & Cooper Moving experiences significant variation in customer feedback, with several customers praising their responsiveness and flexibility, while others criticize their lack of response and perceived indifference to customer service.
Recent Reviews Mention...
“very willing to perform any request”
“Mr. Jeff and team communicated well”
“prompt response and great communication throughout”
5. Stick to Prices
7.28/10
Nationwide Average: 5.99/10
Cooper & Cooper Moving has mixed reviews, with some appreciating the static pricing while others criticized unexpected fees and discrepancies from original quotes.
Recent Reviews Mention...
“the bill came in $1000 over the quote”
“no mention of price changes, giving benefit”
“not charged one penny over the agreed amount”
6. Speed
9.49/10
Nationwide Average: 8.58/10
Cooper & Cooper Moving is highly praised for their hard-working and quick service.
Recent Reviews Mention...
“loaded and reset up fridge quickly”
“loaded quickly”
“efficient move and even offered extra help”
7. Friendliness
9.1/10
Nationwide Average: 8.91/10
Cooper & Cooper Moving consistently impresses with their team being universally described as nice, very polite, and greatly appreciated by clients.
Recent Reviews Mention...
“all nice and very polite”
“everyone was friendly and courteous”
“The guys were amazing”
8. Will Hire Again
8.39/10
Nationwide Average: 8.18/10
Cooper & Cooper Moving receives mixed feedback, showing a significant divide between customers who highly recommend and would reuse their services and those who definitively would not due to various negative experiences.
Recent Reviews Mention...
“recommend this company and would hire again”
“the quoted price was outrageous, would not hire”
“recommend this company and would hire again”
9. Professionalism
8.48/10
Nationwide Average: 8.31/10
Cooper & Cooper Moving is criticized for poor handling of situations, threats of legal action and harassment by the owner, a lack of knowledge regarding their own policies, and unprofessionalism in managing clients' items.
Recent Reviews Mention...
“Mr. Jeff and crew were professional”
“extremely professional”
“Above and beyond work”
10. Conflict Handling
4.9/10
Nationwide Average: 4.07/10
Cooper & Cooper Moving showcases a stark divide, with instances of exceptional accommodation contrasted by a series of unresolved disputes and dissatisfaction regarding service recovery efforts.
Recent Reviews Mention...
“Cooper was very accommodating to make all happy”
“went above and beyond”
“have not resolved the issue of lost/stolen items”
11. Precision & Care
8.28/10
Nationwide Average: 8.01/10
Cooper & Cooper Moving has a mixed reputation with some customers expressing satisfaction with their gentleness with fragile items, while others report significant damage to valuable items.
Recent Reviews Mention...
“not one corner or fridge was scratched”
“handled items with care, no mention of damage”
“Everything was loaded quickly and safely”
Great Crew Members
| Cooper | mentioned positively for quick scheduling |
| Cooper | Cooper was very accommodating |
| Jeff | Mr. Jeff is courteous and professional |
| Cooper | Cooper staff member helped find a larger unit and efficiently managed my belongings |
| Cooper | made it a whole lot better |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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