With more than a decade of experience, My Town Movers has moved thousands of households in the Memphis, TN metro area. This locally owned company also provides apartment moves, senior moves, and office relocations, along with professional packing services that ensure your items are wrapped and boxed with care. Additionally, My Town Movers has labor-only options for those who don’t need a mover to pack their belongings but just want someone else to do the heavy lifting. No more worries about driving anything yourself or struggling through a long day on your feet. My Town Movers’ goal is to make your move as easy as possible, which is why it offers quick quotes without any last-minute surprises. It has a crew of respectful movers who will treat your belongings like their personal assets and make you feel comfortable during the entire process.
My Town Movers
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Local Moving Services
- Long Distance Moving
- Apartment Moving
- Seniors Moving
- Labor Only Movers
- Office Movers
- Packing Services
- Moving Boxes
- Moving Tips & Advice
- Home Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of My Town Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
My Town Movers receives predominantly positive feedback for their moving services, with the majority of customers expressing high satisfaction, though there are a few significant complaints regarding damage and cost discrepancies.
Recent Reviews Mention...
“great job making the moving process easier”
“best moving company and extremely satisfied”
“company destroyed my house and cost thousands”
2. Punctuality
Nationwide Average: 8.07/10
My Town Movers generally receives high praise for being on time and prompt, although there have been a couple of instances where they were criticized for tardiness or time management.
Recent Reviews Mention...
“showed up late and missed time for access to new apartment”
“crews were prompt”
“showed up on time”
3. Affordability
Nationwide Average: 7.69/10
My Town Movers generally receives praise for offering reasonable, competitive, and often lower prices compared to other companies, despite a few instances of customer dissatisfaction regarding higher-than-expected costs.
Recent Reviews Mention...
“quote was one-half that of another company”
“Cost is way too high for the provided service”
“cost over $1000 less than other quotes”
4. Communication
Nationwide Average: 7.53/10
My Town Movers generally receives high praise for their responsive, courteous, and professional interaction with clients, though there are a few instances of dissatisfaction regarding lack of information and attentiveness to specific instructions.
Recent Reviews Mention...
“everyone was knowledgeable and helpful”
“very responsive to inquiries”
“great communication”
5. Stick to Prices
Nationwide Average: 5.99/10
My Town Movers has mixed reviews, some customers appreciated the cost coming in under the estimate, while others faced higher than expected charges.
Recent Reviews Mention...
“selected primarily for the cost benefit”
“Charged for 3 hours despite shorter move duration”
“final cost was significantly different from the estimate”
6. Speed
Nationwide Average: 8.58/10
My Town Movers generally receives high praise for their quick and efficient moving services, with many customers noting faster-than-expected completion times, despite a few instances of dissatisfaction regarding speed.
Recent Reviews Mention...
“two and a half days packing, almost three days moving”
“Fast”
“Quick pace packing and unloading”
7. Friendliness
Nationwide Average: 8.91/10
My Town Movers generally receives praise for their respectful, courteous, and personable staff, despite a few isolated negative experiences.
Recent Reviews Mention...
“Kevin and Jazz were considerate”
“team was respectful and courteous”
“awful people, spit in my face”
8. Will Hire Again
Nationwide Average: 8.18/10
My Town Movers has generally received enthusiastic endorsements for repeat service, despite a few highly critical dissatisfied customers.
Recent Reviews Mention...
“highly recommend My Town Movers and will definitely use them again”
“would definitely use My Town again”
“absolutely terrible company”
9. Professionalism
Nationwide Average: 8.31/10
My Town Movers generally receives high praise for its professional, courteous, and hardworking team, though there are a few reports of unprofessional conduct and issues that slightly mar an otherwise commendable reputation.
Recent Reviews Mention...
“highly professional team that worked well together”
“worked hard and helped tremendously”
“inept at attaching a washing machine hose”
10. Conflict Handling
Nationwide Average: 4.07/10
My Town Movers consistently shows a lack of responsibility and follow-through in addressing damages and issues they have caused, with customers expressing dissatisfaction with their efforts at compensation and resolution.
Recent Reviews Mention...
“refused all responsibility for damage”
“mover did not return as promised”
“only offered $100 for damaged floors”
11. Precision & Care
Nationwide Average: 8.01/10
My Town Movers generally receives high praise for the careful and attentive handling of customers' belongings, though there are a few significant reports of damage and negligence that mar their record.
Recent Reviews Mention...
“cared for our belongings and home as if they were their own”
“washer hose was barely attached causing leaks”
“antique secretary not secured, dishes not packed”
Customer Insights
Cost: $ 6251.00 from 5 reviews
Local Move Duration: 3 hours from 9 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Kevin, Jazz | considerate and worked hard to set up everything |
| Kevin, Jas, Everett, Jimmy, Jordan | all were highly professional and had a great attitude |
| Preston | Preston made the moving experience great |
| Willy,Siteno,Kevin | kept a positive and helpful attitude the whole time |
| Ricky, Kevin, Jimmy, Jarrod | Very professional and efficient crew |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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