Spyder Moving Services

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MoversChevron RightTennesseeChevron RightMemphisChevron RightSpyder Moving Services
based on 265+ data points
Circle Info

About Spyder Moving Services

Spyder Moving Services is a premier moving company providing top-notch residential and small commercial moving services in Mississippi, Tennessee, Texas, and Colorado. Building on the legacy of their founder's father, the company has been in the moving business for over 20 years, focusing on providing personalized, efficient, and quality services. They offer various services, such as local, long-distance, and interstate moves, along with residential and commercial relocations. Additionally, they provide packing and unpacking services, storage solutions, and assistance with moving heavy items, including pianos. With their expert team, comprehensive planning approach, and dedication to customer satisfaction, Spyder Moving Services stands out from other Memphis, TN moving companies.

Moving Services

  • Local Moving
  • Long Distance Moving
  • Interstate Moving
  • Residential Moving
  • Commercial Moving
  • Packing & Unpacking
  • Storage Services
  • Gun Safe Movers
  • Heavy Items Movers
  • Piano Movers
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 09/16/21

USDOT

3187084

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of Spyder Moving Services

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

5.48/10

Nationwide Average: 8.44/10

Comment Dots

Spyder Moving Services elicits mixed reactions ranging from high praise for excellent service and teamwork to severe criticism for unprofessional behavior and multiple customer disappointments.

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Recent Reviews Mention...

thought they were great at first, but ended with disappointment

Wonderful experience and highly recommended

great work by movers

2. Punctuality

4.1/10

Nationwide Average: 8.07/10

Comment Dots

Spyder Moving Services frequently underperforms, with many reports of significant delays and failure to adhere to scheduled times.

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Recent Reviews Mention...

they were punctual

arrived before time

showed up an hour late

3. Affordability

3.25/10

Nationwide Average: 7.69/10

Comment Dots

Spyder Moving Services predominantly disappoints customers with unexpected, excessive charges and rates that significantly exceed initial quotes or agreements.

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Recent Reviews Mention...

total was $300 more than expected

Worked with me on the price

final price was less than other companies

4. Communication

3.88/10

Nationwide Average: 7.53/10

Comment Dots

Spyder Moving Services seems to struggle significantly, facing numerous complaints about their lack of responsiveness and poor communication practices, despite a few instances of positive feedback on customer service.

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Recent Reviews Mention...

frustrated by the lack of communication

provide an excellent customer service experience

Good customer service

5. Stick to Prices

1.34/10

Nationwide Average: 5.99/10

Comment Dots

Spyder Moving Services consistently fails to adhere to their initial cost estimates, often charging customers significantly more without proper authorization or explanation.

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Recent Reviews Mention...

they billed me for 3 extra hours

significantly exceeded the estimated cost

problem with form of payment and additional charges

6. Speed

6.54/10

Nationwide Average: 8.58/10

Comment Dots

Spyder Moving Services has mixed reviews, with many customers praising their efficiency and rapid service, while others criticize them for being slow and causing inconvenience.

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Recent Reviews Mention...

extremely efficient

slow move

worked tirelessly to get everything loaded and unloaded in a timely manner

7. Friendliness

7.86/10

Nationwide Average: 8.91/10

Comment Dots

Spyder Moving Services generally receives high praise for the niceness, sweetness, and politeness of its team, although there have been isolated incidents of disrespect and unprofessional behavior.

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Recent Reviews Mention...

nicest and sweetest men ever

good teamwork

they are friendly

8. Will Hire Again

5.02/10

Nationwide Average: 8.18/10

Comment Dots

Spyder Moving Services has received a mix of strong endorsements and vehement disapprovals, suggesting a polarized customer experience.

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Recent Reviews Mention...

Highly recommended

would hire again

will definitely use them again

9. Professionalism

5.45/10

Nationwide Average: 8.31/10

Comment Dots

Spyder Moving Services receives mixed feedback, with several commendations on their professionalism and efficiency, contrasted sharply by numerous complaints about unprofessional behavior ranging from unethical conduct to incompetence.

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Recent Reviews Mention...

were professional

unprofessional behavior from mover and receptionist

guys were very professional

10. Conflict Handling

1.83/10

Nationwide Average: 4.07/10

Comment Dots

Spyder Moving Services overwhelmingly demonstrates a lack of commitment to addressing and rectifying customer complaints, with only a rare instance of going above and beyond.

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Recent Reviews Mention...

lack of willingness to address billing concerns

no apology about being late and overcharging

went above and beyond

11. Precision & Care

4.12/10

Nationwide Average: 8.01/10

Comment Dots

Spyder Moving Services has received numerous reports of mishandling, including broken belongings, items being stolen or withheld, and careless treatment, overshadowing the few instances of careful moving reported.

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Recent Reviews Mention...

careful moving my belongings

washing machine not moved, likely due to carelessness or lack of equipment

ensured my belongings were well taken care of

Customer Insights icon

Customer Insights

Cost: $ 899.00 from 11 reviews

Hourly Minimum: 5 hours from 5 reviews


Local Move Duration: 7.5 hours from 5 reviews

Great Crew Members icon

Great Crew Members

Vlad, Jay, LeeVlad, Jay, and Lee always help when needed.
Charles, Robertboth were attentive and strong
Vlad,Vlad convinced me to try them again and was excellent
MikeMike didn't fulfill agreed placement of items
Vladseemed friendly at first
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Spyder Moving Services

Location
3290 New Getwell Rd Suite # 204, Memphis, TN, 38118
Phone
(901) 329-9064
Link
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