Spyder Moving Services is a premier moving company providing top-notch residential and small commercial moving services in Mississippi, Tennessee, Texas, and Colorado. Building on the legacy of their founder's father, the company has been in the moving business for over 20 years, focusing on providing personalized, efficient, and quality services. They offer various services, such as local, long-distance, and interstate moves, along with residential and commercial relocations. Additionally, they provide packing and unpacking services, storage solutions, and assistance with moving heavy items, including pianos. With their expert team, comprehensive planning approach, and dedication to customer satisfaction, Spyder Moving Services stands out from other Memphis, TN moving companies.
Spyder Moving Services
About Spyder Moving Services
Additional Cities Served: Bartlett, Southaven, Collierville, Germantown, Olive Branch, Horn LakeShow More >
Moving Services
- Local Moving
- Long Distance Moving
- Interstate Moving
- Residential Moving
- Commercial Moving
- Packing & Unpacking
- Storage Services
- Gun Safe Movers
- Heavy Items Movers
- Piano Movers
Authorized
for Interstate Moves
Last Checked: 09/16/21*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Spyder Moving Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Spyder Moving Services elicits mixed reactions ranging from high praise for excellent service and teamwork to severe criticism for unprofessional behavior and multiple customer disappointments.
Recent Reviews Mention...
“thought they were great at first, but ended with disappointment”
“Wonderful experience and highly recommended”
“great work by movers”
2. Punctuality
Nationwide Average: 8.07/10
Spyder Moving Services frequently underperforms, with many reports of significant delays and failure to adhere to scheduled times.
Recent Reviews Mention...
“they were punctual”
“arrived before time”
“showed up an hour late”
3. Affordability
Nationwide Average: 7.69/10
Spyder Moving Services predominantly disappoints customers with unexpected, excessive charges and rates that significantly exceed initial quotes or agreements.
Recent Reviews Mention...
“total was $300 more than expected”
“Worked with me on the price”
“final price was less than other companies”
4. Communication
Nationwide Average: 7.53/10
Spyder Moving Services seems to struggle significantly, facing numerous complaints about their lack of responsiveness and poor communication practices, despite a few instances of positive feedback on customer service.
Recent Reviews Mention...
“frustrated by the lack of communication”
“provide an excellent customer service experience”
“Good customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
Spyder Moving Services consistently fails to adhere to their initial cost estimates, often charging customers significantly more without proper authorization or explanation.
Recent Reviews Mention...
“they billed me for 3 extra hours”
“significantly exceeded the estimated cost”
“problem with form of payment and additional charges”
6. Speed
Nationwide Average: 8.58/10
Spyder Moving Services has mixed reviews, with many customers praising their efficiency and rapid service, while others criticize them for being slow and causing inconvenience.
Recent Reviews Mention...
“extremely efficient”
“slow move”
“worked tirelessly to get everything loaded and unloaded in a timely manner”
7. Friendliness
Nationwide Average: 8.91/10
Spyder Moving Services generally receives high praise for the niceness, sweetness, and politeness of its team, although there have been isolated incidents of disrespect and unprofessional behavior.
Recent Reviews Mention...
“nicest and sweetest men ever”
“good teamwork”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Spyder Moving Services has received a mix of strong endorsements and vehement disapprovals, suggesting a polarized customer experience.
Recent Reviews Mention...
“Highly recommended”
“would hire again”
“will definitely use them again”
9. Professionalism
Nationwide Average: 8.31/10
Spyder Moving Services receives mixed feedback, with several commendations on their professionalism and efficiency, contrasted sharply by numerous complaints about unprofessional behavior ranging from unethical conduct to incompetence.
Recent Reviews Mention...
“were professional”
“unprofessional behavior from mover and receptionist”
“guys were very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Spyder Moving Services overwhelmingly demonstrates a lack of commitment to addressing and rectifying customer complaints, with only a rare instance of going above and beyond.
Recent Reviews Mention...
“lack of willingness to address billing concerns”
“no apology about being late and overcharging”
“went above and beyond”
11. Precision & Care
Nationwide Average: 8.01/10
Spyder Moving Services has received numerous reports of mishandling, including broken belongings, items being stolen or withheld, and careless treatment, overshadowing the few instances of careful moving reported.
Recent Reviews Mention...
“careful moving my belongings”
“washing machine not moved, likely due to carelessness or lack of equipment”
“ensured my belongings were well taken care of”
Customer Insights
Cost: $ 899.00 from 11 reviews
Hourly Minimum: 5 hours from 5 reviews
Local Move Duration: 7.5 hours from 5 reviews
Great Crew Members
Vlad, Jay, Lee | Vlad, Jay, and Lee always help when needed. |
Charles, Robert | both were attentive and strong |
Vlad, | Vlad convinced me to try them again and was excellent |
Mike | Mike didn't fulfill agreed placement of items |
Vlad | seemed friendly at first |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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