U-Haul, established in 1945 by L.S. "Sam" Shoen and his wife Anna Mary Carty Shoen, revolutionized the moving industry by providing do-it-yourself moving equipment on a one-way, nationwide basis. The company was born out of a personal need when the Shoens could not find a utility trailer to rent for a move from Los Angeles to Portland, leading to their pioneering concept of affordable trailer and truck rentals. Today, U-Haul offers a wide range of moving services and is known as the largest do-it-yourself moving company in North America, broadening its services to include a unique selection of moving vehicles, self-storage units, moving supplies, and more. U-Haul is headquartered in Phoenix, AZ, and operates across the U.S. and Canada, distinguishing itself by consistently innovating and expanding its service offerings, such as through the introduction of portable U-Box containers and the convenient 24/7 Truck Share program. The company remains a significant player in the moving industry, largely due to its wide-reaching network of over 20,000 neighborhood dealers.
U-Box at U-Haul
Moving Services
- International Moving
- Military Moving
- College Moving
- LastMinute Moving
- Local Moving
- LongDistance Moving
- CrossCountry Moving
- Packing
- Storage
- Moving Labor
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How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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