Alexander's Mobility Services has been an experienced mover for over six decades, providing household moving, storage, warehousing, commercial, and transportation logistics services for individuals and organizations globally. Based in the United States with locations across the country, Alexander's Mobility Services is a top quality and revenue-producing multi-agency for Atlas, one of the world's most trusted names in moving. Their reputation as an industry leader is based on their commitment to customer satisfaction, outstanding personnel, quality, technological advancements, and extensive resources. They offer services such as corporate relocation, home moving, commercial moving, and transportation logistics. For more relocation services, you can explore the list of trusted and experienced movers serving Nashville, TN.
Alexander's Mobility Services
About Alexander's Mobility Services
Additional Cities Served: Franklin, Hendersonville, Brentwood, Springfield, Goodlettsville, PortlandShow More >
Moving Services
- Household Moving
- Commercial Moving
- Transportation Logistics
- Office and Industrial Moving
- Commercial Storage & Asset Tracking
- Hospital, Healthcare & Laboratory Movers
- Small Shipment Solutions
- Trade Show and Electronics Shipping
- Specialized Transportation Services
- Project Management Services
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Summarized Review of Alexander's Mobility Services
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Alexander's Mobility Services generally receives high praise for their efficient and professional moving services, though they do face criticism regarding customer service and professionalism in some instances.
Recent Reviews Mention...
“quick and efficient service”
“great attitudes and very hard workers”
“best experience with Atlas van lines”
2. Punctuality
Nationwide Average: 8.07/10
Alexander's Mobility Services experiences mixed reviews with many praising their timeliness and efficiency, while others report significant issues with punctuality, including no-shows and delays.
Recent Reviews Mention...
“agents and drivers were prompt”
“move was timely”
“movers didn't show up on moving day”
3. Communication
Nationwide Average: 7.53/10
Alexander's Mobility Services has shown instances of excellence and responsiveness, but also significant shortcomings such as delayed or lack of response and unorganized practices, leading to mixed customer experiences.
Recent Reviews Mention...
“updated throughout”
“Customer service was able to resolve the issue”
“Lynn was great but ops person was unresponsive”
4. Stick to Prices
Nationwide Average: 5.99/10
Alexander's Mobility Services has mixed reviews with issues of fluctuating quotes and difficulty obtaining accurate estimates, albeit some customers report satisfaction with final pricing being accurate or lower than expected.
Recent Reviews Mention...
“they never covered the price”
“got an accurate quote and locked in the dates”
“eventually received the proper quote after persistence”
5. Speed
Nationwide Average: 8.58/10
Alexander's Mobility Services receives overwhelmingly positive feedback for their quick and efficient service, despite a singular complaint about packing speed.
Recent Reviews Mention...
“move was completed quickly”
“workers worked fast and efficiently”
“focused work without dilly-dallying”
6. Friendliness
Nationwide Average: 8.91/10
Alexander's Mobility Services is overwhelmingly seen as professional, kind, and friendly, with nearly all customer feedback highlighting their positive attitudes, though there have been a couple of negative experiences regarding rudeness.
Recent Reviews Mention...
“they are friendly”
“Professional with great attitudes”
“treated us with kindness”
7. Will Hire Again
Nationwide Average: 8.18/10
Alexander's Mobility Services receives a notably mixed response but leans heavily towards a strong inclination among many customers to endorse and reuse their services, despite a smaller group expressing dissatisfaction and reluctance to hire them again.
Recent Reviews Mention...
“recommend this company and would hire again”
“these guys are truly the best”
“would hire again”
8. Professionalism
Nationwide Average: 8.31/10
Alexander's Mobility Services receives mixed reviews, with most customers praising their professionalism and great attitudes, while a notable minority report experiences of unprofessional and unethical behavior.
Recent Reviews Mention...
“Professional, great attitudes”
“great work by movers”
“employees were professional”
9. Conflict Handling
Nationwide Average: 4.07/10
Alexander's Mobility Services shows inconsistency, with some clients experiencing attentive follow-ups and issue resolutions while many others report a lack of responsibility, respect, and effort to rectify mistakes or address complaints.
Recent Reviews Mention...
“followed up after delivery”
“issue was resolved”
“never covered the broken items”
10. Precision & Care
Nationwide Average: 8.01/10
Alexander's Mobility Services generally receives high praise for their meticulous attention to preserving the condition of customers' belongings, though there have been a few instances of significant damage reported.
Recent Reviews Mention...
“showed so much care for my furniture”
“small dent and cracked mirror”
“boxes arrived crushed and destroyed”
Great Crew Members
| Kyle, Cedric, David | incredible and hard workers with great care for items |
| Lynn, Shaun | Lynn was amazing, Shaun was awesome |
| Jesse Martinez | phenomenal job with our move |
| Andrew, Rob, Zack, Manny, Jose, Maria, Francisca, Oscar, Daniel, Erik, Susan | helpful in packing, crating, responsive and delivered flawless service |
| Lynn,Joe | Lynn provided superb service and quotes, Joe ensured a safe move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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