Coleman American Moving Services, Inc., also known as Coleman Worldwide Moving, is a long-standing moving company that has been providing local, long-distance, and international moving services since 1914. The company offers residential, commercial, and corporate relocation services, including specialized transportation of high-value products. The company is headquartered in Midland City, AL, and has numerous locations across the U.S. Its expansive network allows it to serve customers' unique moving and storage needs. The company prides itself on its dedication to safety, simplicity, and providing a seamless moving experience for families and businesses. It's known for expertise in transportation and storage services, which distinguishes it from other Nashville, TN moving services.
Coleman American Moving Services, Inc.
About Coleman American Moving Services, Inc.
Additional Cities Served: Franklin, Hendersonville, Brentwood, La Vergne, Shelbyville, SpringfieldShow More >
Moving Services
- Residential Movers
- Commercial Movers
- International Movers
- Corporate Relocation
- Storage
Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Coleman American Moving Services, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Coleman American Moving Services, Inc. generally receives negative feedback, with customers frequently expressing disappointment and frustration, despite a few instances of praise for the movers' service.
Recent Reviews Mention...
“they damaged almost every piece of furniture”
“lost or stole my belongings and take no responsibility”
“process run smoothly”
2. Punctuality
Nationwide Average: 8.07/10
Coleman American Moving Services, Inc. generally struggles with timely deliveries and appointments, showing a pattern of significant delays and unreliability.
Recent Reviews Mention...
“were right on schedule”
“Movers were prompt”
“They were on time for the pickup and delivery”
3. Affordability
Nationwide Average: 7.69/10
Coleman American Moving Services, Inc. is perceived negatively as a company primarily focused on profit.
Recent Reviews Mention...
“fair pricing”
“extra fee made it less affordable”
“paid top quality money for poor service”
4. Communication
Nationwide Average: 7.53/10
Coleman American Moving Services, Inc. generally struggles, showing a widespread issue with nonresponsive, poor, or inconsistent communication practices, despite a couple of instances of positive customer service experiences.
Recent Reviews Mention...
“wonderful every step of the way”
“All top notch professionals”
“Responsive to both emails and phone calls.”
5. Stick to Prices
Nationwide Average: 5.99/10
Coleman American Moving Services, Inc. frequently fails to uphold their initial cost estimates, leading to unresolved billing issues, unexpected additional charges, and failure to adhere to verbal agreements.
Recent Reviews Mention...
“did not stick to the quoted responsibility”
“did not stick to quoted price because of extra fee”
“estimate was very close to the actual weight”
6. Speed
Nationwide Average: 8.58/10
Coleman American Moving Services, Inc. generally receives negative reviews, detailing significant delays and inefficiencies in their moving process.
Recent Reviews Mention...
“packed and loaded us under a day”
“quick move described”
“started off well but hurried and got sloppy”
7. Friendliness
Nationwide Average: 8.91/10
Coleman American Moving Services, Inc. has received mixed feedback, with some noting friendly and courteous workers while others have experienced unprofessional behavior.
Recent Reviews Mention...
“moving crew were all courteous”
“showed no empathy or friendliness in response”
“everyone was professional and courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Coleman American Moving Services, Inc. has received predominantly negative feedback, with most customers indicating they would not choose to use their services again, despite a few positive exceptions.
Recent Reviews Mention...
“would not hire them again”
“will never recommend that anyone use this company”
“I will use them again in my next move”
9. Professionalism
Nationwide Average: 8.31/10
Coleman American Moving Services, Inc. experiences mixed feedback, focusing largely on unprofessionalism and poor service, despite a few high praises regarding their professionalism and courteousness.
Recent Reviews Mention...
“seemed nice at first then ruined everything”
“incredible work ethic”
“moving crew was very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Coleman American Moving Services, Inc. demonstrates a consistent refusal to provide refunds, lacks communication regarding damage and missing items, and fails to resolve customer issues effectively.
Recent Reviews Mention...
“worst to deal with through insurance”
“took no responsibility for lost belongings”
“Provided multiple updates during delay.”
11. Precision & Care
Nationwide Average: 8.01/10
Coleman American Moving Services, Inc. has received mixed feedback, with reports of significant damage and poor packing alongside experiences of careful packaging and furniture protection.
Recent Reviews Mention...
“damaged both of our houses and furniture”
“lost or stole my belongings”
“moving crew was very careful with all furniture, boxes, and personal items”
Customer Insights
Cost: $ 12000.00 from 5 reviews
Interstate Move Duration: 5 days from 7 reviews
Great Crew Members
Jim | Jim provided a very close estimate |
Jim, Julie, Ronnie | Jim from sales, Julie as coordinator, Ronnie as driver were great |
Kayleigh | proactive and professional communication |
Julie | Julie worked diligently to get my move scheduled |
Coleman | Coleman took care of minor issue right away |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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