For over 20 years, Master Movers LLC has been providing business and homeowners with trusted moving services in Nashville and its surrounding areas. As a company, they've continuously strived to serve their customers with professional and quality services, thereby building their reputation primarily through word-of-mouth referrals and a loyal returning customer base. Each year, this experienced mover serving Nashville assists thousands of residents and businesses through a wide range of expert services. Whether you're relocating from a small apartment or a large estate, Master Movers LLC can accommodate your moving needs. This extends from professional packing to providing quality moving supplies. Master Movers LLC aims to alleviate the stress of moving, giving you more time and ease to focus on settling into your new home.
Master Movers LLC
About Master Movers LLC
Additional Cities Served: Clarksville, Franklin, Hendersonville, Smyrna, Spring Hill, BrentwoodShow More >
Moving Services
- Residential Moving
- Commercial Moving
- Moving & Packing Supplies
- Pickup / Delivery Services
- Cubicle Tear Down and Setup
- Loading and Unloading Services
- InHouse Move Services
- Assemble and Disassemble
- Beds, furniture, washers & dryers, new purchase
- Friendly and uniformed movers
Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Master Movers LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Master Movers LLC consistently underperforms, with numerous reports of poor service, unmet expectations, and overall dissatisfaction from customers.
Recent Reviews Mention...
“great decision and great work by movers”
“Awesome moving company exceeded expectations”
“best movers I've worked with”
2. Punctuality
Nationwide Average: 8.07/10
Master Movers LLC significantly lacks reliability, with numerous reports of tardiness and failure to show up at scheduled times.
Recent Reviews Mention...
“prompt”
“the movers were on time”
“On-time”
3. Affordability
Nationwide Average: 7.69/10
Master Movers LLC is criticized for misleading quotes, charging significantly more than the initial estimates, and being perceived as not affordable due to additional costs and services not meeting expectations.
Recent Reviews Mention...
“The move finished way ahead of schedule and budget”
“pricing is fair”
“best value and right choice”
4. Communication
Nationwide Average: 7.53/10
Master Movers LLC mostly struggles with responsiveness and professionalism, receiving significant criticism for not answering calls, unprofessional interactions, and lack of adequate follow-up, despite a couple of positive remarks about clear communication and responsiveness from Jennifer.
Recent Reviews Mention...
“Great communication from quote to actual move”
“the ladies in the office were a pleasure to deal with”
“Jennifer on the phone was super accommodating”
5. Stick to Prices
Nationwide Average: 5.99/10
Master Movers LLC has a consistent record of charging significantly more than their initial quotes, accompanied by reports of poor service and unfulfilled promises.
Recent Reviews Mention...
“tried to charge a $100 cancellation fee unjustly”
“did not use my materials as directed”
“Final price was consistent with original quote”
6. Speed
Nationwide Average: 8.58/10
Master Movers LLC generally provides an unsatisfactory experience with numerous reports of excessive move times and inefficiencies, overshadowing a few instances of positive feedback on their work ethic and efficiency.
Recent Reviews Mention...
“Guys were efficient”
“they were so speedy”
“Quick and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Master Movers LLC receives mixed reviews, with many customers finding the team polite, respectful, and friendly, though some instances of unprofessional behavior slightly dampen the overall positive perceptions.
Recent Reviews Mention...
“Mike, LaGeorge, and Terry were great”
“everyone involved was friendly”
“courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Master Movers LLC overwhelmingly receives negative feedback, with numerous customers expressing they would not use or recommend their services again, albeit a few do express strong satisfaction and intentions to rehire.
Recent Reviews Mention...
“highly recommend and would hire again”
“will definitely be using them again”
“HIGHLY recommend and will definitely be using in the future”
9. Professionalism
Nationwide Average: 8.31/10
Master Movers LLC has predominantly received negative feedback, highlighting issues such as lack of care, unprofessional conduct, and inadequate training, despite a couple of reports of efficient and professional service.
Recent Reviews Mention...
“Mike, LaGeorge, and Terry did a great job”
“crew conducted themselves professionally”
“helpful and hardworking movers”
10. Conflict Handling
Nationwide Average: 4.07/10
Master Movers LLC demonstrates a consistent failure to adequately address and rectify customer complaints and damages, evidencing a systemic lack of effort to resolve issues.
Recent Reviews Mention...
“went above and beyond for me”
“got our TV back after it was forgotten”
“unacceptable response to the issue”
11. Precision & Care
Nationwide Average: 8.01/10
Master Movers LLC generally has a poor track record, with multiple reports of significant damage to customers' belongings, despite a single report of taking extreme care.
Recent Reviews Mention...
“got my Piano and other very heavy items moved with no issues”
“not a single damaged item”
“they treated my items with the utmost respect”
Customer Insights
Cost: $ 1245.00 from 3 reviews
Local Move Duration: 3 hours from 21 reviews
Great Crew Members
Mike,LaGeorge,Terry,Brittany,Jennifer | Mike, LaGeorge, Terry did a great job. Brittany and Jennifer were helpful. |
Jennifer, Brian, LaGeorge, Shawnte | Jennifer was accommodating on the phone. Brian, LaGeorge, and Shawnte were great movers |
Michael,Terry | Knew exactly how to move my furniture, courteous |
Jennifer | Jennifer was great and helpful |
Mo, Pete, Brian, Malik | Mo and Pete transformed a chaotic space, Brian and Malik worked tirelessly in severe weather |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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