The Green Truck stands out among other Nashville, Tennessee, moving companies for its specialization in and dedication to providing eco-friendly relocation services. From residential and commercial moves to long-distance and specialty moves, The Green Truck offers affordable and convenient services that will make your move a breeze. In addition to its standard moving services, this company also offers storage solutions for those who need to store some of their belongings during their move. Available on a short- and long-term basis, the company's 15,000 square foot, climate-controlled warehouse is secured and able to safely store your items for as long as you need.
The Green Truck Moving & Storage
About The Green Truck Moving & Storage
Additional Cities Served: Clarksville, Franklin, Hendersonville, Smyrna, Spring Hill, GallatinShow More >
Moving Services
- Residential Moving Services
- Commercial Moving Services
- Piano Moving Services
- Interstate Moving Services
- Furniture Delivery Services
- Same Day Moving Services
- Appliance Delivery Services
- Storage Company
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Summarized Review of The Green Truck Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.76/10
Nationwide Average: 8.44/10
The Green Truck Moving & Storage appears to have mixed reviews, with some customers praising their exceptional and professional service, while a significant number express extreme dissatisfaction with experiences described as the worst ever, citing unprofessionalism, damage to belongings, and a lack of reliability.
Recent Reviews Mention...
“worst experience I have had”
“Excellent service”
“Henry is great”
2. Punctuality
6.09/10
Nationwide Average: 8.07/10
The Green Truck Moving & Storage has mixed reviews with numerous instances of significant tardiness and unprofessionalism, although there are also several accounts of being on time and reliable communication when delays occurred.
Recent Reviews Mention...
“could not find my address, unprofessional behavior”
“Henry is very reliable an on time”
“they canceled on the spot”
3. Affordability
6.25/10
Nationwide Average: 7.69/10
The Green Truck Moving & Storage receives mixed feedback, with some customers finding their services overpriced and laden with surprise fees, while others praise the company for transparent, reasonable pricing and good value.
Recent Reviews Mention...
“demanded to be paid before unloading”
“Cost was way more than it should have been.”
“way overpriced for the type of service”
4. Communication
5.76/10
Nationwide Average: 7.53/10
The Green Truck Moving & Storage has received mixed reviews, with several customers experiencing poor communication and unprofessional service, while others have praised their responsiveness and clear updates.
Recent Reviews Mention...
“poor communication and rude on the phone”
“called several times to confirm the move”
“difficult to get a hold of and poor follow-up”
5. Stick to Prices
3.59/10
Nationwide Average: 5.99/10
The Green Truck Moving & Storage has received numerous complaints about charging more than initially quoted, hidden fees, and failing to honor discounts, though some customers have noted fair and transparent pricing.
Recent Reviews Mention...
“had to pay full price despite issues”
“quoted a different price than charged”
“did not stick to the service booked”
6. Speed
7.33/10
Nationwide Average: 8.58/10
The Green Truck Moving & Storage has received mixed sentiments with numerous clients praising their efficiency and quickness, while a significant number have reported issues with slow service, delays, and concerns over time management during moves.
Recent Reviews Mention...
“Super efficient”
“canceled on the spot today”
“super quick with the move”
7. Friendliness
8.8/10
Nationwide Average: 8.91/10
The Green Truck Moving & Storage generally receives praise for their professional and courteous demeanor, though a few instances of disrespectful and unprofessional behavior have been noted.
Recent Reviews Mention...
“one mover was pleasant”
“Very friendly”
“Henry was wonderful, nice, and very respectful”
8. Will Hire Again
6.31/10
Nationwide Average: 8.18/10
The Green Truck Moving & Storage receives strongly polarized feedback, with some customers expressing high satisfaction and loyalty, while a significant number convey extreme dissatisfaction and a firm resolve not to engage them again for future services.
Recent Reviews Mention...
“horrendous experience and police involvement”
“definitely be using them for any future moving needs”
“would never hire this company again”
9. Professionalism
6.62/10
Nationwide Average: 8.31/10
The Green Truck Moving & Storage has received mixed feedback, with instances of exceptional professionalism being offset by numerous complaints regarding rude, unprofessional behavior and lack of proper conduct.
Recent Reviews Mention...
“rude and threatened me”
“nonprofessional service mentioned”
“standoffish and rude at times”
10. Conflict Handling
2.6/10
Nationwide Average: 4.07/10
The Green Truck Moving & Storage generally appears to struggle with addressing customer complaints adequately, often refusing to take action or provide adequate compensation for issues, though there are a few instances of positive resolution efforts noted.
Recent Reviews Mention...
“manager refused to take action”
“still no refund for my deposit as of 7/29/2022”
“owner offered minimal compensation for issues”
11. Precision & Care
5.99/10
Nationwide Average: 8.01/10
The Green Truck Moving & Storage has received mixed reviews, with numerous complaints about damaged property and items, though there are also several high praises for careful packing and moving.
Recent Reviews Mention...
“rude and careless, damaged my door”
“very careful while moving my items”
“they dropped our tv stand and broke it”
Customer Insights
Cost: $ 849.00 from 3 reviews
Hourly Minimum: 2.5 hours from 3 reviews
Local Move Duration: 3.5 hours from 28 reviews
Great Crew Members
| Henry, TJ | Especially Henry and TJ were praised |
| Henry | Henry and his crew moved me well |
| Gerard, Shante, Henry | defended their reputation against a false review |
| Henry | Henry was wonderful, nice, and very respectful |
| Henry | does a great job |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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