With a history dating back to 1918, Ellis Moving & Storage LLC has been a premier resource for professional moving and storage services not just in Nashville, but throughout Tennessee as well. The company was brought to life by Buster Ellis and later purchased and expanded by Robert Johnson and Nannie Lee in 1958. The present owners, Mitchell & Sandra Borske, took the reins in May 2012. Ellis Moving & Storage has developed a fruitful partnership with the North American Van Lines network to efficiently manage its expanding relocation business. The company is recognized for its modern and secure facility, providing a generous 61,000 sq foot of storage space. Always striving to meet the demands of individuals and businesses alike, they also cater to those seeking secure storage solutions. For more on movers within the area, check out our comprehensive list of movers in Nashville, TN.
Ellis Moving & Storage LLC
About Ellis Moving & Storage LLC
Additional Cities Served: Hendersonville, Gallatin, Goodlettsville, Portland, White House, NolensvilleShow More >
Moving Services
- Local moving
- Longdistance moving
- Crosscountry moving
- Small moving
- Lastminute moving
- Furniture moving
- Packing services
- Storage services
- Commercial moving
- Hourly moving
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 10/18/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Ellis Moving & Storage LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Ellis Moving & Storage LLC is predominantly criticized for its customer service, lengthy delivery times, and overall negative experiences, despite a few positive reviews.
Recent Reviews Mention...
“great work by movers”
“great company to work with for moving and storage”
“very honest and reliable people”
2. Punctuality
Nationwide Average: 8.07/10
Ellis Moving & Storage LLC overwhelmingly struggles with timely deliveries, lack of communication, and consistent failure to meet scheduled delivery times.
Recent Reviews Mention...
“team was timely”
“Did not show up during agreed time.”
“showed up at 11 AM, perfectly on time”
3. Affordability
Nationwide Average: 7.69/10
Ellis Moving & Storage LLC is perceived very negatively due to their outrageous and ridiculous moving quote.
Recent Reviews Mention...
“did not mention affordability, but overall dissatisfaction suggests poor value”
“they are crooks and embezzle a lot of money”
“overly expensive”
4. Communication
Nationwide Average: 7.53/10
Ellis Moving & Storage LLC overwhelmingly receives criticism for their lack of responsiveness, rude behavior, and failure to effectively manage or return calls, creating a notably poor experience for most customers.
Recent Reviews Mention...
“Brooke provides incredible customer service”
“Great communication”
“Failed to communicate about delivery issues.”
5. Stick to Prices
Nationwide Average: 5.99/10
Ellis Moving & Storage LLC has a mixed reputation with a majority of customers reporting dissatisfaction due to unexpected charges and not upholding initial agreements.
Recent Reviews Mention...
“did not stick to quoted prices”
“they did what they promised”
“SCAM ALERT on manipulation with the scale.”
6. Speed
Nationwide Average: 8.58/10
Ellis Moving & Storage LLC consistently underperforms with numerous reports of significant delivery delays and excessively slow moving processes.
Recent Reviews Mention...
“crew helped get everything where needed quickly”
“entire day wasted waiting”
“truck was loaded and unloaded within four hours each”
7. Friendliness
Nationwide Average: 8.91/10
Ellis Moving & Storage LLC generally struggles, with many customers describing interactions as rude and unprofessional, despite a few positive remarks on the politeness and professionalism of some staff members.
Recent Reviews Mention...
“team was great to work with”
“they are friendly”
“very friendly, provided familial Tennessee hospitality”
8. Will Hire Again
Nationwide Average: 8.18/10
Ellis Moving & Storage LLC overwhelmingly receives negative feedback, with customers expressing strong dissatisfaction and advising against using their services.
Recent Reviews Mention...
“would hire again”
“recommend this company and would hire again”
“would use them anytime”
9. Professionalism
Nationwide Average: 8.31/10
Ellis Moving & Storage LLC is overwhelmingly criticized for unprofessionalism, including rude behavior and inconsistent information, although a few reviews commend the professionalism of specific drivers or interactions.
Recent Reviews Mention...
“crew was great”
“team is professional and dependable”
“great staff, very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Ellis Moving & Storage LLC consistently shows a lack of accountability and refusal to address or apologize for mistakes, with nearly all feedback highlighting their unwillingness to resolve issues except for one instance of calling to apologize which did not remedy the underlying problems.
Recent Reviews Mention...
“No effort to correct the wrong delivery location.”
“did not show willingness to right a wrong”
“did not attempt to rectify the issue”
11. Precision & Care
Nationwide Average: 8.01/10
Ellis Moving & Storage LLC appears to have generally negative feedback, with multiple instances of damaged goods despite a couple of positive experiences highlighting careful handling.
Recent Reviews Mention...
“crew was great and cared about my home and belongings”
“Dropped heavy crate possibly causing damage.”
“everything was delivered as expected”
Customer Insights
Interstate Move Duration: 4 days from 5 reviews
Great Crew Members
| Sandy, Mitch | Sandy and Mitch had an exceptional performance |
| Brooke | Brooke is exceptional at her job, schedules deliveries well |
| Ellis | Ellis handles all my deliveries, always accommodating |
| Chris, Willie | Chris and Willie were very professional, communicative, and friendly |
| Ellis, Mitch Borske, Brooke | Mitch was gracious, Brooke was very helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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