Armstrong Relocation is a well-established moving company with 30 locations across the US providing residential, commercial, logistics, and warehousing services since 1957. The company’s Chattanooga location offers local and long-distance moving, employee relocation, international moving, office moving, and facility moving. Being one of the movers in Chattanooga, TN, its wide range of services will certainly benefit your move. Residential customers can enjoy virtual and in-home estimates, appliance moving, decluttering and staging services, and more. Commercial clients trust Armstrong for comprehensive commercial moving solutions including furniture and equipment installation, space decommissioning, and technology disconnect and reconnect support. Armstrong Relocation has a network of national partners and inventory management technology that renders real-time service to keep your valuables safe, such as asset management, fulfillment, and final mile solutions.
Armstrong Relocation
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Armstrong Relocation
Additional Cities Served: Cleveland, East Ridge, Athens, Soddy-Daisy, Red Bank, CollegedaleShow More >
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Armstrong Relocation
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Armstrong Relocation appears to be highly regarded by most customers for their professional and efficient moving services, though a small number expressed significant dissatisfaction.
Recent Reviews Mention...
“delighted with the overall moving experience”
“greatly dissatisfied with service”
“team did a great job”
2. Punctuality
Nationwide Average: 8.07/10
Armstrong Relocation generally receives positive feedback for being on time, although there have been a few instances of delays and late arrivals.
Recent Reviews Mention...
“delivery was not on time”
“arriving on time”
“Leo and his crew arrived as promised and Aaron arrived as scheduled”
3. Communication
Nationwide Average: 7.53/10
Armstrong Relocation generally receives praise for being communicative and helpful, with highlights on responsiveness and professionalism, although there are several instances of dissatisfaction due to poor communication and customer service issues.
Recent Reviews Mention...
“helpful and communicative”
“poor communication, didn't follow up”
“They are very helpful with arrangements”
4. Stick to Prices
Nationwide Average: 5.99/10
Armstrong Relocation has mixed feedback with reports of underestimating move scope and not packing properly, despite some positive remarks about there being no hidden fees.
Recent Reviews Mention...
“underestimated the scope of our move”
“No hidden fees”
“failed to pack everything properly”
5. Speed
Nationwide Average: 8.58/10
Armstrong Relocation has received mixed feedback, with some customers praising quick and efficient services while others experienced significant delays and slow-moving crews.
Recent Reviews Mention...
“delivery took multiple days”
“quick turnaround from Georgia to Wyoming”
“Job was completed quicker than anticipated”
6. Friendliness
Nationwide Average: 8.91/10
Armstrong Relocation generally receives high praise for the approachable and kind demeanor of their staff, although there are isolated reports of unfriendly and unprofessional behavior.
Recent Reviews Mention...
“Great friendly people assisted”
“they are friendly”
“crew organizer was friendly”
7. Will Hire Again
Nationwide Average: 8.18/10
Armstrong Relocation generally inspires loyalty and positive endorsements from the majority of customers, though there is a small but notable fraction of customers who express dissatisfaction and a refusal to rehire.
Recent Reviews Mention...
“would recommend their services highly”
“would not hire or use again”
“would definitely hire again”
8. Professionalism
Nationwide Average: 8.31/10
Armstrong Relocation generally receives praise for being professional, courteous, and hard-working, with several instances of individual commendations, however, there is a notable minority of reviews that criticize unprofessional behavior and lack of responsiveness.
Recent Reviews Mention...
“the movers were professional and courteous”
“lack of professionalism”
“Jeremy and his crew hustled professionally”
9. Conflict Handling
Nationwide Average: 4.07/10
Armstrong Relocation generally appears to struggle with resolving issues to customers' satisfaction, though there are isolated instances of prompt and satisfactory resolutions.
Recent Reviews Mention...
“did not resolve the issue satisfactorily”
“not resolving the situation promptly”
“reimbursement not sufficient, denied reimbursement for some damages”
10. Precision & Care
Nationwide Average: 8.01/10
Armstrong Relocation generally receives high praise for the careful treatment of possessions, despite a few reports of damage and mishandling.
Recent Reviews Mention...
“no issues or damage during the move”
“safe was damaged”
“Took great care of my possessions without any issues”
Customer Insights
Interstate Move Duration: 4 days from 4 reviews
Great Crew Members
| Doug,Megan | Doug and Megan were specifically helpful and communicative |
| Kyle | thorough and contributed to a positive experience |
| Mike, Jeremy | Mike set great expectations, Jeremy hustled with his crew |
| Mike Orlin, Terry | Both provided great service and assistance |
| Joe | Joe and his team were great to work with |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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