UNITS Moving & Portable Storage, established in 2004, offers specialized moving and storage solutions, emphasizing flexibility and convenience to meet individual needs. This American-owned and operated company has built its repute on competitive pricing and exceptional personal customer service focused on relationship building. Operating a national network across over 500 cities in North America, UNITS is praised for its innovative portable storage containers, designed for durability and security. These containers are available in two sizes and are weather-resistant. By integrating advanced delivery systems, UNITS ensures minimal content shift during transportation, enhancing the safety and reliability of the moving process. Notably, each service center is locally-owned, aligning service understanding with community needs.
UNITS Moving & Portable Storage of Nashville, TN
Moving Services
- Local Moving
- LongDistance Moving
- Portable Storage Solutions
- Contactless Moving Services
- Secure Storage Facilities
- GroundLevel Loading/Unloading
- Packing Services
Awards
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Summarized Review of UNITS Moving & Portable Storage of Nashville, TN
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
UNITS Moving & Portable Storage of Nashville, TN receives overwhelmingly positive reviews for their exceptional service, professionalism, and customer satisfaction, with particular praise for their moving and storage solutions.
Recent Reviews Mention...
“highly recommend Units for moving and storage”
“UNITS was great”
“Fantastic customer service and would rent again”
2. Punctuality
Nationwide Average: 8.07/10
UNITS Moving & Portable Storage of Nashville, TN consistently demonstrates remarkable timeliness, ensuring prompt delivery and service even under challenging conditions.
Recent Reviews Mention...
“Prompt”
“Next day service despite huge demand”
“timing was never an issue”
3. Affordability
Nationwide Average: 7.69/10
UNITS Moving & Portable Storage of Nashville, TN is highly praised for its reasonable prices, more affordable options compared to competitors, and willingness to match or beat competitors’ costs, despite a single concern about excessive fees.
Recent Reviews Mention...
“Quoted a lot less than others”
“prices are VERY reasonable”
“more affordable and local option”
4. Communication
Nationwide Average: 7.53/10
UNITS Moving & Portable Storage of Nashville, TN excels in providing exemplary customer service with their team, including the owner, being highly responsive, informative, and accommodating, ensuring that all questions are promptly addressed and clients are kept informed at every stage.
Recent Reviews Mention...
“Excellent customer service end-to-end”
“wonderful communication from start to end”
“answered my questions in a very timely manner”
5. Stick to Prices
Nationwide Average: 5.99/10
UNITS Moving & Portable Storage of Nashville, TN consistently adheres to their initial quotes, with customers experiencing no unexpected price changes and expressing a positive outlook towards recommending their services.
Recent Reviews Mention...
“No indication of price changes post-quote”
“would recommend Units for anyone needing to move”
“no price issues mentioned, positive review”
6. Speed
Nationwide Average: 8.58/10
UNITS Moving & Portable Storage of Nashville, TN is highly praised for their incredibly fast and efficient service, boasting delivery and setup times described as within minutes, exemplifying their quick and proficient handling of moving tasks.
Recent Reviews Mention...
“delivery was very fast”
“In and out within minutes”
“setup was completed in minutes, not hours”
7. Friendliness
Nationwide Average: 8.91/10
UNITS Moving & Portable Storage of Nashville, TN is highly praised for its courteous, accommodating, and friendly staff, including specific commendations for individuals such as Chase and Rick, creating an overall positive and personable experience for their clients.
Recent Reviews Mention...
“courteous”
“Overall positive experience implies friendliness”
“team was friendly and accommodating”
8. Will Hire Again
Nationwide Average: 8.18/10
UNITS Moving & Portable Storage of Nashville, TN is overwhelmingly recommended by customers for future use, with consistent praise for exceeding expectations and high likelihood of referrals and repeat hiring.
Recent Reviews Mention...
“highly recommend and would hire again”
“Would rent again and refer others”
“Highly recommend”
9. Professionalism
Nationwide Average: 8.31/10
UNITS Moving & Portable Storage of Nashville, TN consistently impresses with their expert handling, professional demeanor, and overall helpfulness, ensuring an outstanding service experience.
Recent Reviews Mention...
“excellent service and professional handling”
“staff was professional”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
UNITS Moving & Portable Storage of Nashville, TN generally showcases a robust effort to accommodate and adapt to customer needs, although there has been an instance reflecting a lack of customer care.
Recent Reviews Mention...
“adaptable service, accommodating changes in plans”
“found a way to make it happen despite outside service area delivery”
“Unwillingness to care or be customer oriented”
11. Precision & Care
Nationwide Average: 8.01/10
UNITS Moving & Portable Storage of Nashville, TN consistently ensures that belongings remain undamaged, with no instances of broken, moldy, or damp items, and even goes as far as to prevent damage to driveways and lawns.
Recent Reviews Mention...
“no damage, no mold, no dampness to items”
“The personal property in the Unit was undamaged.”
“nothing was broken”
Great Crew Members
| Rick | Deserved praise for fantastic customer service |
| Rachel, Rick | both provided incredible service and support |
| Rick | Rick was very courteous |
| Rick, Chase | Rick and Chase have been an absolute joy to work with |
| Rick | Rick and the guys were great to work with |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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