The Moving Guys is a professional moving company that offers packing and moving services for all of your belongings. Located in Abilene, Texas, its movers will get your relocation done with speed and efficiency while also making sure that all your valuables are carefully wrapped up, protected, and tagged to ensure their safety and security during transport from point A to point B. Whether it's a residence down the street or a home across town, The Moving Guys are equipped to handle any type of move with skill and precision. It also offers move-out cleaning services that cover everything from cleaning floors and bathroom countertops to kitchens and even the inside of your fridge.
The Moving Guys
Ranked Top 10 Best Movers in Abilene, TX
About The Moving Guys
Additional Cities Served: Sweetwater, Abilene, Breckenridge, Comanche, Eastland, CiscoShow More >
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 12/09/21The TXDMV regulates moving companies that operate within the state of Texas.
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of The Moving Guys
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.24/10
Nationwide Average: 8.44/10
The Moving Guys receive a mix of glowing testimonials praising their speed, professionalism, and efficiency, alongside a significant number of severe complaints about damage, unprofessionalism, and poor customer service.
Recent Reviews Mention...
“great work by movers”
“terrible experience with damaged items and poor service”
“they do great work”
2. Punctuality
4.48/10
Nationwide Average: 8.07/10
The Moving Guys have a mixed record, with numerous complaints about late arrivals and poor communication, although there are also several instances of them being commended for being on time.
Recent Reviews Mention...
“did not show up at agreed time”
“Set an appointment for first thing in the morning and showed up”
“were late without a timely notification”
3. Affordability
6.01/10
Nationwide Average: 7.69/10
The Moving Guys receive mixed feedback with multiple customers finding their rates fair and well-priced, while a significant number of others express dissatisfaction with being overcharged or charged more than the quoted prices.
Recent Reviews Mention...
“they give you a good fair rate”
“cost was absurd for the job done”
“rates are very fair”
4. Communication
3.63/10
Nationwide Average: 7.53/10
The Moving Guys have a predominance of negative feedback concerning responsiveness and customer service, although a few customers reported positive interactions, praising their attentive and courteous approach on the phone.
Recent Reviews Mention...
“ignored my calls and concerns”
“received a delayed and inadequate response”
“terrible customer service”
5. Stick to Prices
2/10
Nationwide Average: 5.99/10
The Moving Guys are frequently criticized for not adhering to their estimates, often charging significantly more, and engaging in deceptive practices such as presenting blank or forged contracts.
Recent Reviews Mention...
“didn't set proper cost expectations”
“unwilling to provide a completed contract”
“did not stick to reservation details”
6. Speed
6.66/10
Nationwide Average: 8.58/10
The Moving Guys generally receive praise for being fast and efficient, but there are notable instances of serious delays and no-shows that negatively impacted the experiences of some customers.
Recent Reviews Mention...
“Cleared apartment and moved furniture quickly”
“fast during the move”
“they were fast”
7. Friendliness
7.38/10
Nationwide Average: 8.91/10
The Moving Guys generally receive positive feedback for their polite and kind behavior, though there are notable instances of rudeness and unprofessionalism reported by some customers.
Recent Reviews Mention...
“the movers were friendly”
“Terry Fields was extremely rude”
“They were pleasant throughout the move”
8. Will Hire Again
5.67/10
Nationwide Average: 8.18/10
The Moving Guys receive mixed reactions, with some customers expressing high satisfaction and strong endorsement, while a notable number of others indicate strong reluctance and dissatisfaction, highlighting several instances of negative experiences.
Recent Reviews Mention...
“would steer everyone away from this company”
“would not want to experience this again”
“would hire again”
9. Professionalism
5.13/10
Nationwide Average: 8.31/10
The Moving Guys received mixed feedback, with several customers citing their exceptional professionalism and hard work, while others experienced unprofessional behavior and a lack of proper training and equipment.
Recent Reviews Mention...
“crew lacked proper equipment and training”
“Efficient and did not waste any time”
“professional behavior throughout”
10. Conflict Handling
1.63/10
Nationwide Average: 4.07/10
The Moving Guys frequently demonstrate a lack of effort and unwillingness to effectively resolve customer complaints or address issues, with only a few exceptions of attempting to remedy the situation.
Recent Reviews Mention...
“didn't offer to make it right”
“failed to resolve the situation satisfactorily”
“showed no willingness to correct the situation”
11. Precision & Care
5.2/10
Nationwide Average: 8.01/10
The Moving Guys have received mixed feedback, with reports of careful handling and no damage in some cases, while numerous customers experienced significant damage to their items and furniture due to careless handling or lack of proper protection during moves.
Recent Reviews Mention...
“they scratched door frame and broke items”
“three bookcases were smashed during transit”
“took care in consideration of our items”
Customer Insights
Cost: $ 971.00 from 6 historical data points
Local Move Duration: 3 hours from 9 reviews
Great Crew Members
| Dusty | Dusty has great communication and leadership |
| John, AJ | John and AJ were fast and efficient |
| Larry Lee, Dominic, RB | were very professional and cared about our goods |
| Larry Fields | Larry Fields is the greatest mover |
| Eythan, Terry | made sure we were extremely happy |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Abilene Moving Services
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