Optimus Moving Services is a family-owned and operated moving company in Katy, TX. With over 20 years of experience in the business, it has been assisting people in moving their homes, apartments, and offices in the Greater Houston area. It's essential to have a grasp on all available Houston, TX moving services when you're planning a move. Optimus Moving is licensed and insured, allowing you to rest easy knowing your belongings are in safe hands. The professional staff at this company understand that moving can be stressful, which is why they offer a range of services to make the process as smooth as possible for you. These movers will pack up your belongings for you and then unpack everything once they arrive at your new destination; furniture pieces will be reassembled, items removed from their packaging, and everything will be placed in its appropriate room. Free, no-cost quotes are provided. Hence, you'll know exactly what to expect before you book the company’s services.
Optimus Moving Services LLC
Ranked Top 10 Best Movers in Houston, TX
About Optimus Moving Services LLC
Additional Cities Served: Pearland, Sugar Land, Conroe, Baytown, Missouri City, Deer ParkShow More >
Moving Services
- Packing Services
- Moving Services
- Unpacking Services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Optimus Moving Services LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Optimus Moving Services LLC generally receives high praise for their professionalism, efficiency, and the care taken during moves, although there have been a few reports of dissatisfaction regarding service and efficiency.
Recent Reviews Mention...
“phenomenal job by Optimus Moving”
“made my move super easy”
“Kevin and Alfredo saved the day”
2. Punctuality
Nationwide Average: 8.07/10
Optimus Moving Services LLC generally receives positive remarks for consistent on-time arrivals, effective communication about scheduling, and efficient service, with a few isolated incidents of lateness and scheduling issues.
Recent Reviews Mention...
“they were 30 mins late but kept me informed”
“on time arrivals”
“they did not show up on time ”
3. Affordability
Nationwide Average: 7.69/10
Optimus Moving Services LLC is consistently praised for offering reasonable, competitive, and fair pricing, indicating a high level of customer satisfaction with the cost-effectiveness and value of their moving services.
Recent Reviews Mention...
“reasonably priced service”
“felt the rates were reasonable and competitive”
“cost less than expected for the amount of work”
4. Communication
Nationwide Average: 7.53/10
Optimus Moving Services LLC generally receives high praise for their responsiveness, professionalism, and proactive updates, despite a few instances of poor follow-up and lack of responsiveness from management.
Recent Reviews Mention...
“called me continuously to let me know their ETA”
“no contact between booking and move”
“providing on time updates and professional”
5. Stick to Prices
Nationwide Average: 5.99/10
Optimus Moving Services LLC generally receives high praise for honesty and reliability with numerous instances of no hidden fees or surprises, despite a few concerns regarding overcharging and misquoting.
Recent Reviews Mention...
“overcharged for supplies not used”
“No mention of price changes”
“final cost came in under the initial estimate”
6. Speed
Nationwide Average: 8.58/10
Optimus Moving Services LLC is overwhelmingly praised for their fast and efficient work, with the majority of clients experiencing quick, diligent moves, although a few reports of slower service were noted.
Recent Reviews Mention...
“got it done in a timely manner”
“quick and fast when unloading”
“were fast”
7. Friendliness
Nationwide Average: 8.91/10
Optimus Moving Services LLC consistently receives praise for their respectful, professional, and polite crew, though there are a couple of instances of negative feedback regarding perceived attitude and rudeness.
Recent Reviews Mention...
“Juan and his crew were very respectful”
“crew was professional and polite”
“polite moving team”
8. Will Hire Again
Nationwide Average: 8.18/10
Optimus Moving Services LLC enjoys overwhelmingly positive feedback with the majority of customers expressing high satisfaction and a strong intention to rehire, recommend, or use their services again, despite a few instances of notable dissatisfaction from some who have indicated they would not use the company's services in the future.
Recent Reviews Mention...
“would definitely recommend to anyone”
“would definitely use them again”
“highly recommend and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Optimus Moving Services LLC generally receives high praise for their efficient, respectful, and hard-working team, though there have been a few noted instances of unprofessionalism.
Recent Reviews Mention...
“crew worked very well around us”
“Very professional”
“very professional and efficient”
10. Conflict Handling
Nationwide Average: 4.07/10
Optimus Moving Services LLC generally receives high praise for their commitment to resolving issues, providing compensation, and going above and beyond to ensure customer satisfaction despite a few instances where customers felt their concerns were not adequately addressed.
Recent Reviews Mention...
“did not rectify the issues with the packing job”
“they truly went above and beyond”
“refused to address missing item issue”
11. Precision & Care
Nationwide Average: 8.01/10
Optimus Moving Services LLC consistently receives high praise for meticulous packing and moving, with a majority of clients reporting no damage to belongings, though a few experiences highlight minor damages and carelessness.
Recent Reviews Mention...
“no damage to my furniture or my floors, walls and doors”
“packed up and loaded quickly and carefully”
“carefully worked diligently”
Customer Insights
Cost: $ 625.00 from 5 reviews
Local Move Duration: 3 hours from 48 reviews
Interstate Move Duration: 1 days from 4 reviews
Great Crew Members
| Juan | Juan and his crew were very respectful and worked well |
| Kevin, Alfredo | reliable and have jigsaw abilities with loading |
| Kevin, Andrew, Nick | packed up and loaded quickly, careful with items, professional and efficient |
| Martín, Alfredo, Mike | did a great job and earned extra tip |
| Larry,Jordan | Larry for professional quoting process, Jordan for meticulous packing |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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