Bekins has been building trust with families for over 100 years by treating customers’ belongings like their own. You will always receive written guarantees and a cautious yet efficient team of experts. Bekins promises flexible payment and pricing options, and a level of service that meets your needs and budget. Hire Bekins for Texas local moving, long-distance or overseas moving, office moving, commercial moving, and more. These experienced movers serving Amarillo, TX also offer expert packing and crafting and a large network of agents and drivers. Bekins A&W Transfer & Storage is fully accredited with the BBB and has earned an A+ rating.
Bekins A&W Transfer And Storage
Moving Services
- Local Moving
- Long Distance Moving
- Overseas Moving
- Household Moving
- Office Moving
- Commercial Moving
- Out of State Moves
- International Moving
- Expert Packing & Crafting
- Expert Loading & Hauling
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Summarized Review of Bekins A&W Transfer And Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.04/10
Nationwide Average: 8.44/10
Bekins A&W Transfer And Storage generally receives high praise for their professionalism, helpfulness, and efficient moving services, though there are a few serious concerns about incidents of damage, unprofessionalism, and items being stolen or lost.
Recent Reviews Mention...
“damaged one of the most expensive pieces of property”
“great job moving me”
“they have always been helpful and professional”
2. Punctuality
8.1/10
Nationwide Average: 8.07/10
Bekins A&W Transfer And Storage generally receives praise for their timeliness, albeit with a notable exception of one significant delay.
Recent Reviews Mention...
“were 5 minutes early”
“on time and effective”
“arrived as agreed”
3. Affordability
7.74/10
Nationwide Average: 7.69/10
Bekins A&W Transfer And Storage generally offers competitive and reasonable pricing, though a few find the costs to be on the higher side.
Recent Reviews Mention...
“best pricing”
“Reasonable rates”
“lowest estimate of the three contacted”
4. Communication
5.96/10
Nationwide Average: 7.53/10
Bekins A&W Transfer And Storage has received mixed reviews, with some customers praising the helpfulness and patience of the staff, while others report significant issues such as unreturned calls, misunderstandings over services, and poor clarity regarding fees.
Recent Reviews Mention...
“Pam and others provided helpful communication”
“will not return calls”
“office staff was incredibly sweet and understanding”
5. Stick to Prices
4.97/10
Nationwide Average: 5.99/10
Bekins A&W Transfer And Storage has mixed feedback, with a highlight on being accurate with quotes on one hand but also falling short by not always honoring the quoted prices or issuing promised refunds.
Recent Reviews Mention...
“always right on the money”
“promised a refund for crates but never received”
“Did not stick to quoted prices”
6. Speed
8.72/10
Nationwide Average: 8.58/10
Bekins A&W Transfer And Storage is highly regarded for moving customers promptly, being effective and professional, and completing jobs in a reasonable amount of time, which contributes to a pleasant and worry-free experience.
Recent Reviews Mention...
“Moved us in a timely manner.”
“the three movers were very nice, professional and fast”
“effective”
7. Friendliness
9.28/10
Nationwide Average: 8.91/10
Bekins A&W Transfer And Storage consistently demonstrates a high level of warmth and kindness, with numerous accounts of their staff's super friendly, compassionate, and professional behavior, making them a pleasure to work with.
Recent Reviews Mention...
“super friendly and easy to work with”
“Great people”
“they are compassionate for their clients”
8. Will Hire Again
7.8/10
Nationwide Average: 8.18/10
Bekins A&W Transfer And Storage generally enjoys customer loyalty with many clients expressing a strong readiness to employ their services for future moves, despite a few detractors.
Recent Reviews Mention...
“would give zero stars if possible”
“would work with them again”
“have used ... both locally and long distance”
9. Professionalism
7.19/10
Nationwide Average: 8.31/10
Bekins A&W Transfer And Storage receives mixed reviews, with numerous clients commending their experienced and courteous service, while a few report negligence, unprofessional behavior, and serious concerns such as theft and deceit during the moving process.
Recent Reviews Mention...
“was entirely negligent”
“they have always been ... professional”
“excellent at what they do”
10. Conflict Handling
2.4/10
Nationwide Average: 4.07/10
Bekins A&W Transfer And Storage generally exhibits reluctance or failure to address and adequately resolve customer issues, with the exception of a single instance where they provided a refund and paid for damage.
Recent Reviews Mention...
“is trying to pay pennies on the dollar”
“eventually refunded money for box and paid for damage”
“take no responsibility and poor refund”
11. Precision & Care
6.61/10
Nationwide Average: 8.01/10
Bekins A&W Transfer And Storage has received mixed feedback, with some customers commending the meticulous attention to their possessions and antique furniture, while others reported serious concerns such as theft and damage to their items.
Recent Reviews Mention...
“trying to pay pennies on the dollar as recovery”
“kicked and pushed boxes across the floor”
“broken shelves and caster wheels off of rolling cart”
Great Crew Members
| Pam | Pam helped accomplish the move successfully |
| Pam, Don | Both Pam and Don made a positive impact |
| Brandon | Brandon and team came in and moved my stuff problem free |
| Pam | Special thanks to Pam! |
| Brandon | patient and a gentleman |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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