This TX moving business has a unique relocation concept of providing a luxurious customer experience during a very stressful time in their lives, all for a cost-effective price. West Texas Moving Co also has a commercial moving team with more than 25 years of industry experience, and has completed over 15,000 successful moves! These Amarillo, TX movers also offer storage services at over 20 facilities, made convenient by quick drive-up options. Each client is provided their own 24/7 moving concierge and professional Amarillo movers from start to finish. West Texas Moving Co. will roll out the red carpet for you, whether you need help with specialty items, local moving, long-distance moving, senior moving, or other TX moving services.
West Texas Moving Co
Moving Services
- Residential Movers
- Commercial Movers
- Storage Services
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Summarized Review of West Texas Moving Co
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
5.22/10
Nationwide Average: 8.44/10
West Texas Moving Co receives polarized reviews, with numerous customers expressing extreme dissatisfaction and a smaller group commending their service for exceptional care and professionalism.
Recent Reviews Mention...
“thrilled with the relocation and love the work they did”
“Zero Stars and horrible company.”
“they went above and beyond to give us assistance”
2. Punctuality
3.2/10
Nationwide Average: 8.07/10
West Texas Moving Co appears to struggle significantly, with numerous reports of being hours late, lack of communication, and even instances of not showing up at all.
Recent Reviews Mention...
“never showed up and made us wait 7 hours.”
“they were prompt”
“they were very prompt”
3. Affordability
6.04/10
Nationwide Average: 7.69/10
West Texas Moving Co receives mixed reviews, with some customers finding their fees very reasonable and appreciating the value, while others criticize the company for steep pricing and sudden cost increases.
Recent Reviews Mention...
“charge extremely reasonable fees”
“very happy with affordability”
“pricey but got a quick appointment”
4. Communication
2.23/10
Nationwide Average: 7.53/10
West Texas Moving Co is consistently criticized for being unresponsive, with numerous complaints about unanswered calls, unreturned voicemails, unhelpful office personnel, and overall unprofessional and disorganized conduct.
Recent Reviews Mention...
“wouldn't tell me why they can't deliver our stuff.”
“no one answers my calls”
“very unprofessional and very unorganized”
5. Stick to Prices
3.67/10
Nationwide Average: 5.99/10
West Texas Moving Co has a predominantly negative reputation, with reports of not honoring initial quotes, employing fewer movers than promised, potential lies about insurance, and holding furniture hostage for additional payments, despite one instance of adhering to the original price.
Recent Reviews Mention...
“didn't request more money”
“did not stick to the quoted price”
“lied about having insurance for the move”
6. Speed
4.14/10
Nationwide Average: 8.58/10
West Texas Moving Co generally receives negative feedback, with numerous reports of significant delays, no-shows, and exceptionally slow moving services, despite a couple of instances of efficient performance.
Recent Reviews Mention...
“never showed up to do the move.”
“efficient during the move”
“waiting for 2 hours and still no movers”
7. Friendliness
7.15/10
Nationwide Average: 8.91/10
West Texas Moving Co generally receives praise for their polite, kind, and courteous staff, though there have been some concerning reports of unprofessional behavior and negative incidents.
Recent Reviews Mention...
“their staff is polite”
“Top notch on friendliness implies they are very friendly.”
“appreciated their kindness and genuine care”
8. Will Hire Again
4.4/10
Nationwide Average: 8.18/10
West Texas Moving Co appears to have a divided customer base with a substantial number of highly satisfied clients who would recommend and rehire them, contrasted with a significant portion of dissatisfied customers who express strong reluctance or refusal to use their services in the future.
Recent Reviews Mention...
“highly recommended them”
“would not use Red Raider Moving again.”
“Completely impressed from start to finish implies would hire again.”
9. Professionalism
4.15/10
Nationwide Average: 8.31/10
West Texas Moving Co experiences polarized feedback, with a number of customers appreciating the professional handling of their shipments and politeness, while a significant majority report various instances of unprofessional behavior, including lack of training, negligence, and poor communication.
Recent Reviews Mention...
“very polite and devoted crew”
“Top notch on professionalism implies crew behaved very professionally.”
“shipment was handled professionally”
10. Conflict Handling
2.2/10
Nationwide Average: 4.07/10
West Texas Moving Co appears to have a largely negative reputation, with numerous customers reporting inadequate responses to issues and damages, although there are instances where they have attempted to provide assistance.
Recent Reviews Mention...
“went above and beyond to give us assistance”
“offer very limited reimbursement for damages”
“hoping they can contact me and make it right”
11. Precision & Care
4.65/10
Nationwide Average: 8.01/10
West Texas Moving Co demonstrates a concerning inconsistency, with some clients praising their packing and carefulness, while numerous others report significant damage and mishandling of their belongings.
Recent Reviews Mention...
“process was incident-free”
“fragiles were packed impressively with newsprint and bubble wrap”
“ensured the safety of my possessions”
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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