Moving households and businesses with care since 2012, family-owned and operated Moving Star Movers treat clients like a celebrity and guarantees professional, reliable, and timely relocation services. Based in Arlington, Texas, it has a team of friendly, trustworthy, and highly-skilled staff and a complete range of supplies, equipment, and trucks to help with citywide, statewide, and nationwide moves. Moving Star offers top-notch and cost-effective services including unpacking and packing, assembling and disassembling, loading and unloading, or delivering all your valued belongings to your new destination. Ensuring constant communication from beginning to end, Moving Star Movers always serves your best interests.
ProStar Moving LLC
About ProStar Moving LLC
Additional Cities Served: Grand Prairie, Richardson, Mansfield, Euless, Grapevine, BurlesonShow More >
Moving Services
- Full Service Moving
- Residential Movers
- Apartment Moving
- Office Moving
- Packing/Unpacking Services
- Local & Long Distance Movers
- Storage Unit Small
- Storage Unit Medium
- Storage Unit Large
- Commercial Warehouse
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 01/08/25The TXDMV regulates moving companies that operate within the state of Texas.
Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of ProStar Moving LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
ProStar Moving LLC is overwhelmingly praised for their exceptional and professional moving services, with numerous customers expressing high satisfaction and recommending them, despite a few isolated incidents of dissatisfaction.
Recent Reviews Mention...
“Messed scheduling and never showed up when scheduled”
“loved past services but disappointed this time”
“Pro Star was amazing”
2. Punctuality
Nationwide Average: 8.07/10
ProStar Moving LLC generally exceeds expectations, showcasing a strong commitment to being on time, despite a few instances of significant delays or cancellations.
Recent Reviews Mention...
“Never showed up when scheduled”
“Jimmy was very helpful and on point with time”
“they kept delaying and never showed up”
3. Affordability
Nationwide Average: 7.69/10
ProStar Moving LLC is generally perceived as offering competitive, reasonable rates that outperform other moving companies, with a strong sentiment towards being affordable and no hidden fees, despite an isolated complaint about their hourly charge.
Recent Reviews Mention...
“Price wise beat the other moving companies”
“affordable”
“affordable”
4. Communication
Nationwide Average: 7.53/10
ProStar Moving LLC generally excels, with many customers praising their responsiveness, clear communication, and the helpfulness of their staff despite a few instances of communication challenges.
Recent Reviews Mention...
“Had to communicate about their scheduling mistake”
“hard to get a resolution or a response”
“very responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
ProStar Moving LLC mostly receives high praise for coming in under or exactly at their estimates, and ensuring there are no hidden fees, although there was a notable instance of cancellation without offering a solution.
Recent Reviews Mention...
“came in under estimate”
“reviewed payment agreement in advance”
“cancelled without offering solution”
6. Speed
Nationwide Average: 8.58/10
ProStar Moving LLC is overwhelmingly praised for their quick, efficient service, with only a few isolated complaints regarding their punctuality and speed.
Recent Reviews Mention...
“Never showed up to move”
“they were professional and fast”
“moved my dresser quickly”
7. Friendliness
Nationwide Average: 8.91/10
ProStar Moving LLC consistently delivers exceptional customer service through their crews' polite, professional, and genuinely jovial interactions, making them highly regarded for their pleasant and respectful demeanor.
Recent Reviews Mention...
“Allen and Jay were friendly”
“crew was awesome”
“Matt and Parker were exceptional”
8. Will Hire Again
Nationwide Average: 8.18/10
ProStar Moving LLC overwhelmingly receives positive feedback, indicating most clients highly recommend their service and express intentions to use them for future moving needs, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“would not hire again”
“decided not to use the service again if unresolved”
“highly recommend them”
9. Professionalism
Nationwide Average: 8.31/10
ProStar Moving LLC overwhelmingly receives high praise for its crew's professional, respectful, and efficient conduct, with rare instances of criticism.
Recent Reviews Mention...
“Acted unprofessionally by not showing up”
“very professional, respectful”
“friendly and professional behavior throughout the move”
10. Conflict Handling
Nationwide Average: 4.07/10
ProStar Moving LLC shows mixed responses, with experiences varying from not addressing issues to promptly and considerately rectifying mistakes.
Recent Reviews Mention...
“Did not attempt to right the wrong of missing appointment”
“issue remains unresolved despite attempts”
“came out another day to connect the dryer”
11. Precision & Care
Nationwide Average: 8.01/10
ProStar Moving LLC generally excels, demonstrating professional and gentle handling, though there were a few instances of damage reported.
Recent Reviews Mention...
“desk broke and couch marks on wall”
“careful with our furniture”
“no damage of any kind to my items”
Customer Insights
Local Move Duration: 3.5 hours from 7 reviews
Great Crew Members
Joe, Fred | very professional and moved quickly |
Allen, Jay | handled everything perfectly with great care and were friendly |
Jimmy | Jimmy was very helpful and on point with time and communication |
Romero | quick, efficient and awesome |
Matt, Parker | they all went above and beyond |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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