Word of Mouth DFW is a premier moving company based in Arlington, Texas. This company provides comprehensive moving services, which include transport, wrapping, packaging, disassembly and reassembly of furniture among other services. They cater to a range of domestic and commercial moves within the wider Grand Prairie area. The company prioritizes customer satisfaction, utilizing up-to-date removal practices whilst maintaining a high standard of service. They extend their services to include professional packing for customer items and provide various moving solutions. For anyone seeking more options for movers in Arlington, TX, it's advisable to explore all offerings. Word of Mouth DFW specializes in residential, long-distance and commercial moves, provides a team of professional movers to ensure an efficient and hassle-free relocation for their clients.
Word of Mouth DFW
About Word of Mouth DFW
Additional Cities Served: Grand Prairie, Mansfield, North Richland Hills, Cedar Hill, Keller, Haltom CityShow More >
Moving Services
- Professional Movers
- Professional Packing Services
- Residential Moves
- Commercial Moves
- LongDistance Moves
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Word of Mouth DFW
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Word of Mouth DFW has received mixed reviews ranging from feelings of being scammed to high praise for Terrell and his team's amazing work.
Recent Reviews Mention...
“recommend this company and would hire again”
“great work by movers”
“Terrell was very professional and solved problems well”
2. Punctuality
Nationwide Average: 8.07/10
Word of Mouth DFW has shown a notable lack of timeliness, including instances of arriving three hours late to appointments.
Recent Reviews Mention...
“were great on time”
“very prompt”
“thank you for your promptness”
3. Affordability
Nationwide Average: 7.69/10
Word of Mouth DFW significantly underperforms, with customers highlighting issues such as being charged $840 for a small amount of work.
Recent Reviews Mention...
“affordable”
“really make it worth your money”
“payment process is reasonable”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“scheduling process is easy”
“quick to communicate with me throughout the move.”
“Terrell, DJ, and Junior are professional and kind”
5. Stick to Prices
Nationwide Average: 5.99/10
Word of Mouth DFW has severely disappointed customers by misleading them about pricing and refusing refunds.
Recent Reviews Mention...
“immediately rectified overpayment issue.”
“did exactly what they said they were going to do”
“cost was exactly as quoted”
6. Speed
Nationwide Average: 8.58/10
Word of Mouth DFW is highly praised for their impressive speed and organization.
Recent Reviews Mention...
“didn't stop until it was complete”
“worked in a timely matter”
“couldn't believe how fast they moved me”
7. Friendliness
Nationwide Average: 8.91/10
Word of Mouth DFW receives mixed feedback, facing criticism for oversharing and insensitivity, yet also being praised for efficiency and friendliness.
Recent Reviews Mention...
“professional & respectful”
“they were very professional and courteous”
“They were gentlemen”
8. Will Hire Again
Nationwide Average: 8.18/10
Word of Mouth DFW receives mixed reviews, with some customers expressing a strong intent to rehire and recommend, while others are decidedly against employing their services again.
Recent Reviews Mention...
“recommend this company and would hire again”
“would hire again”
“highly recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Word of Mouth DFW has received mixed reviews, with some customers finding them unprofessional, controlling, and demanding, while others praise their efficiency and coordination.
Recent Reviews Mention...
“worked well together. Professional & respectful”
“staff were very professional”
“Terrell was upbeat and knew what he was doing”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“personally remedied a problem an employee overlooked”
“immediately notified about the mishap”
“immediately processed the reimbursement for double payment.”
11. Precision & Care
Nationwide Average: 8.01/10
Word of Mouth DFW has received mixed feedback, with incidents of damage due to carelessness but also instances where they were notably respectful and careful with belongings.
Recent Reviews Mention...
“took care of my things as if it were their own”
“very careful with my things”
“items were handled and stored with utmost care”
Great Crew Members
| Terrell | Terrell was professional, upbeat, and remedied issues. |
| Terrell, DJ, Junior | Handled their business professionally and were gentlemen |
| Terrell | exceptional service and professionalism by Terrell and his crew |
| Terrell, DJ, Junior | so helpful, professional, kind, and considerate |
| Terrell | Terrell confirmed breakables, showing care and professionalism. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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