Allied Van Lines

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MoversChevron RightTexasChevron RightAustinChevron RightAllied Van Lines
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based on 594+ data points
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About Allied Van Lines

Allied Van Lines is a moving service company with over 94 years of experience in the industry, making them one of the longest-serving moving companies. They have a global network and operate on a local, long distance, and international level. Allied Van Lines offers a range of services including household moving, long distance moving, corporate moving, office moving, and international moving. Additionally, they offer customized moving services and 24-hour customer service. The company emphasizes on its commitment to cater to each customer's unique needs with personalized service. They also boast an impressive 96% satisfaction rate, attesting to their dedication to quality service and customer satisfaction. The company claims to be the largest provider of moving and relocating services. For those seeking Austin, TX moving services, please check our parent page for a comprehensive list of qualified companies in the area.

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Moving Services

  • Household Moving
  • International Moving
  • Long Distance
  • Corporate Moving
  • Office Moving
  • Storage Services
  • Portable Storage Containers
  • Packing & Supplies
  • Military Moves

Awards

Top 10 Movers in Austin, TX 2024 award

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Summarized Review of Allied Van Lines

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.42/10

Nationwide Average: 8.44/10

Comment Dots

Allied Van Lines consistently receives high praise for the professionalism, efficiency, and exceptional service of their movers, despite a few reports of dissatisfaction.

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Recent Reviews Mention...

great service

great job by movers

very professional

2. Punctuality

9.23/10

Nationwide Average: 8.07/10

Comment Dots

Allied Van Lines consistently demonstrates a strong commitment to arriving on time or even early, despite rare isolated incidents of no-shows.

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Recent Reviews Mention...

On time

Very prompt arrivals

patient even when I was late

3. Communication

9.05/10

Nationwide Average: 7.53/10

Comment Dots

Allied Van Lines largely excels with customers praising their responsiveness, proactive updates, and courteous communication, though there are isolated incidents of lack of follow-up.

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Recent Reviews Mention...

Charles helped address an error on the phone

responsive

Kristy was very responsive and easy to work with

4. Stick to Prices

2.31/10

Nationwide Average: 5.99/10

Comment Dots

Allied Van Lines significantly fails to meet expectations due to fabricated reasons, not honoring protection plans, failing to adhere to original quotes, and issues with estimator appointments.

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Recent Reviews Mention...

fabricated reasons, didn't honor protection plan

Failed to stick to quoted prices.

estimator appointment got cancelled, no follow-up

5. Speed

9.52/10

Nationwide Average: 8.58/10

Comment Dots

Allied Van Lines overwhelmingly impresses customers with their quick and efficient moving services, despite a singular report of not being adequately fast due to packing and inventory issues.

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Recent Reviews Mention...

efficient in completing the move

Move was completed quickly

efficient in moving boxes

6. Friendliness

9.57/10

Nationwide Average: 8.91/10

Comment Dots

Allied Van Lines overwhelmingly displays a culture of courtesy, professionalism, and kindness, with numerous customers highlighting the polite and helpful nature of the staff despite a couple of negative instances.

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Recent Reviews Mention...

they are friendly

they were very professional and courteous

courteous, efficient, and professional employees

7. Will Hire Again

9.33/10

Nationwide Average: 8.18/10

Comment Dots

Allied Van Lines overwhelmingly receives positive feedback, with customers frequently expressing their intention to use their services again, recommend them to others, and praise the overall experience and professionalism.

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Recent Reviews Mention...

would hire again

recommend this company and would hire again

would definitely hire again

8. Professionalism

9.35/10

Nationwide Average: 8.31/10

Comment Dots

Allied Van Lines overwhelmingly receives praise for their professional, courteous, and efficient service, despite a few reports of unprofessionalism.

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Recent Reviews Mention...

staff were professional

very professional

very professional and courteous

9. Conflict Handling

4.18/10

Nationwide Average: 4.07/10

Comment Dots

Allied Van Lines has mixed feedback, showing instances of excellent responsiveness and effort in some cases, yet significant refusal to take accountability or offer fair compensation in others.

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Recent Reviews Mention...

replaced scratched chair promptly

refuse to take accountability for damage

Refused to take accountability for errors.

10. Precision & Care

9/10

Nationwide Average: 8.01/10

Comment Dots

Allied Van Lines has overwhelmingly positive feedback for its meticulous and careful approach, although there were a few instances of dissatisfaction regarding damage.

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Recent Reviews Mention...

very careful in unpacking, handling, and setting up furniture

careful with new furniture

pays special attention of the products condition

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Great Crew Members

Charlesvery careful and helped address an order error
MikeMade our delivery process so easy
KristyKristy was very responsive and easy to work with
Fabian, Hector, Lupeexceptional team and hard-working
Heable to place the items where I requested easily
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Allied Van Lines

Location
15415 Long Vista Dr Suite, Austin, TX, 78728
Phone
+1 512-643-2189
Link
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