As a national moving company and property broker, Bellhop is known throughout the US for its modern technology and dedication to excellent customer service. In Austin, Texas, Bellhop provides residential relocation services on a local and long-distance basis. Because it has locations across the country, Bellhop is an excellent choice for those moving interstate to or from Austin. Its simple, honest pricing and adjustable scheduling make it easy to customize your move to your exact needs and preferences. Serving Cedar Park, Elgin, Georgetown, and beyond, Bellhop has years of experience matching customers with the best labor and transportation services available.
Bellhop Moving
About Bellhop Moving
Additional Cities Served: Pflugerville, Buda, Lakeway, Lockhart, Elgin, BastropShow More >
Moving Services
- Local Moves
- Long Distance Moves
- Hourly Labor
- LastMinute Moves
- Commercial Moves
- Apartment Moving
- Self Storage
- Residential Moves
- Laboronly Moving
- Storage Container Moves
Awards
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Summarized Review of Bellhop Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.96/10
Nationwide Average: 8.44/10
Bellhop Moving has an apparent high level of customer satisfaction with many lauding the company for its professional and efficient services, though there are some significant grievances regarding canceled services and damaged items.
Recent Reviews Mention...
“horrendous experience with the move”
“I'm completely dissatisfied with the service”
“terrible experience with movers”
2. Punctuality
8.3/10
Nationwide Average: 8.07/10
Bellhop Moving has received mixed reviews, with incidents of significant lateness and cancellations contrasting with many reports of movers being on time or even early.
Recent Reviews Mention...
“trucks were significantly late on both ends”
“they canceled and rescheduled multiple times”
“driver arrived four hours late”
3. Affordability
8.43/10
Nationwide Average: 7.69/10
Bellhop Moving is generally perceived as offering competitive rates and good value, with many customers feeling they received excellent service for the price, despite a few mentioning concerns about higher than expected final costs or service issues.
Recent Reviews Mention...
“was a free move with my mortgage lender”
“paid less than expected”
“the price is totally reasonable”
4. Communication
7.88/10
Nationwide Average: 7.53/10
Bellhop Moving has received mixed feedback, with instances of unresponsiveness and unsatisfactory interactions contrasted by numerous accolades for their responsiveness, clarity, and proactive communication efforts.
Recent Reviews Mention...
“unhelpful support representative”
“communication is awful”
“claims department was unresponsive”
5. Stick to Prices
5.87/10
Nationwide Average: 5.99/10
Bellhop Moving shows mixed experiences with several customers appreciating paying less than estimated or the absence of hidden fees, while others report issues with being overcharged or billed inaccurately.
Recent Reviews Mention...
“paid less than the estimated time”
“correctly charged less for half the intended workers”
“got charged for a service I didn't receive”
6. Speed
9.26/10
Nationwide Average: 8.58/10
Bellhop Moving receives overwhelmingly positive feedback, with the majority of clients praising the efficiency and rapid pace of their services, despite a few isolated reports of slower-than-expected moves.
Recent Reviews Mention...
“move seemed disorganized and not efficient”
“Very efficient”
“everything moved faster than expected”
7. Friendliness
9.77/10
Nationwide Average: 8.91/10
Bellhop Moving generally receives high praise for polite, courteous, and personable crew members, with the exception of isolated reports of untrained personnel and inappropriate comments.
Recent Reviews Mention...
“crew was untrained and driver made inappropriate comments”
“they were polite”
“team was courteous”
8. Will Hire Again
8.73/10
Nationwide Average: 8.18/10
Bellhop Moving has received mixed feedback with a greater number of customers expressing high satisfaction and a likelihood to recommend and reuse their services, despite a notable group of dissatisfied customers who would not hire or recommend the company again.
Recent Reviews Mention...
“would not hire Bellhop again”
“I would not use this company again”
“would not use them again”
9. Professionalism
8.96/10
Nationwide Average: 8.31/10
Bellhop Moving generally receives high praise for their efficient, personable, and expert service, though a few reviews cite issues with training and conduct.
Recent Reviews Mention...
“crew lacked training and professionalism”
“crew didn't know how to reassemble furniture”
“came prepared with all the equipment needed”
10. Conflict Handling
4.05/10
Nationwide Average: 4.07/10
Bellhop Moving has a mix of reviews where some customers appreciate their proactive problem-solving and immediate responsiveness to issues, while a significant number of others report dissatisfaction with the company's lack of responsibility, poor compensation, and failure to address claims adequately.
Recent Reviews Mention...
“misleading when explaining coverage”
“horribly unresponsive to claims”
“lack of responsibility taken”
11. Precision & Care
8.05/10
Nationwide Average: 8.01/10
Bellhop Moving has received a mix of reviews with multiple customers praising their careful and respectful handling of belongings, while others have reported significant damage and carelessness.
Recent Reviews Mention...
“dropped and broke furniture without apology”
“damaged over $5k worth of stuff”
“damaged items beyond repair”
Customer Insights
Cost: $ 471.00 from 5 reviews
Hourly Minimum: 1 hours from 5 reviews
Local Move Duration: 1 hours from 27 reviews
Great Crew Members
| Austin | only competent crew member on the front end of the move |
| Brendan, Bryce | they provided excellent service |
| Bradley, Malik, Jacob | Worked very hard and were very efficient |
| Bradley, Colton | Bradley and Colton were AMAZING |
| Bradley, Ryan, Roy | They were awesome to work with and very helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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