Berger Allied Moving & Storage

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MoversChevron RightTexasChevron RightAustinChevron RightBerger Allied Moving & Storage
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based on 1094+ data points
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About Berger Allied Moving & Storage

Berger Allied Moving & Storage has been providing quality transportation services since 1910. The company has offices in 16 cities across the United States and operates as a one-source provider of transportation and storage needs. They offer both residential and commercial moving services for clients nationwide. Berger Allied is an agent of Allied, giving clients access to one of the largest networks of moving companies in Austin, TX as well as worldwide. Additionally, they are accredited members of the Better Business Bureau. The company's specialized services and commitment to quality and customer service set them apart from their competition.

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Moving Services

  • Residential Moving Services
  • Commercial Moving Services
  • Nationwide Moving Services
  • Local Moving Services
  • LongDistance Moving Services
  • CrossCountry Moving Services
  • International Moving Services
  • Corporate Move Management Services
  • InHome Moving Estimate Services
  • Virtual Moving Estimate Services

Awards

Top 10 Movers in Austin, TX 2023 award

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Summarized Review of Berger Allied Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.1/10

Nationwide Average: 8.44/10

Comment Dots

Berger Allied Moving & Storage exhibits a deeply polarized reputation, with numerous customers reporting significant damage and loss, contrasting sharply with others who praise the company's service highly.

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Recent Reviews Mention...

Excellent experience, highly recommend

excellent service provided

great work by movers

2. Punctuality

9.13/10

Nationwide Average: 8.07/10

Comment Dots

Berger Allied Moving & Storage generally has mixed reviews but leans towards positive experiences, with several instances of movers arriving on time or even earlier than expected, despite a few occurrences of delays and scheduling mishaps.

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Recent Reviews Mention...

provided an accurate ETA

followed through on time slot and notified ahead of arrival

On time

3. Affordability

7.96/10

Nationwide Average: 7.69/10

Comment Dots

Berger Allied Moving & Storage generally offers competitive and satisfactory pricing for their services, with most customers finding their rates to be surprisingly cheaper than expected, despite a few opinions of them being expensive.

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Recent Reviews Mention...

charged a fair price

reasonable cost

fair price

4. Communication

8.22/10

Nationwide Average: 7.53/10

Comment Dots

Berger Allied Moving & Storage generally struggles with responsiveness and effective engagement, though there are isolated instances of commendable interaction.

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Recent Reviews Mention...

Sam made sure to communicate effectively

good communication

notification ahead of arrival

5. Stick to Prices

5.92/10

Nationwide Average: 5.99/10

Comment Dots

Berger Allied Moving & Storage generally maintains integrity, with most customers finding the final costs to be at or below initial estimates, though there have been instances of disputes over pricing and claims handling.

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Recent Reviews Mention...

refused to provide estimate without home inspection

gave a date for delivery and met it

underestimated time affecting quoted service

6. Speed

9.06/10

Nationwide Average: 8.58/10

Comment Dots

Berger Allied Moving & Storage is mostly praised for being efficient and timely in their service, despite some concerns about rushed preparation.

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Recent Reviews Mention...

fast and efficient

Adam was so quick and organize

spread move over 2 days to avoid rushing

7. Friendliness

9.64/10

Nationwide Average: 8.91/10

Comment Dots

Berger Allied Moving & Storage has received mixed reviews, with experiences ranging from super friendly and professional movers to complaints of uncooperativeness and inappropriate behavior.

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Recent Reviews Mention...

Super friendly and helpful crew

Sam was very friendly

they are friendly

8. Will Hire Again

8.82/10

Nationwide Average: 8.18/10

Comment Dots

Berger Allied Moving & Storage has received predominantly negative feedback, with many customers expressing a clear reluctance to use their services again, despite a few outliers who would highly recommend them.

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Recent Reviews Mention...

Highly recommend and would hire again

recommend this company and would hire again

highly recommend their service and would hire again

9. Professionalism

9.18/10

Nationwide Average: 8.31/10

Comment Dots

Berger Allied Moving & Storage receives mixed feedback, with several clients praising the crew's professionalism and fantastic service, while others report significant issues with unprofessional behavior and damage caused during moves.

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Recent Reviews Mention...

professional from start to finish

conducted themselves professionally

acted unprofessionally

10. Conflict Handling

2.89/10

Nationwide Average: 4.07/10

Comment Dots

Berger Allied Moving & Storage generally shows poor responsiveness and a lack of ownership in resolving customer issues, although there are rare instances of satisfactory resolution.

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Recent Reviews Mention...

unwilling to adequately compensate for damage

no response to water damage, told to use own insurance

unapologetic, don't care about customers

11. Precision & Care

8.22/10

Nationwide Average: 8.01/10

Comment Dots

Berger Allied Moving & Storage has received numerous complaints about damaging items and heirlooms, although a few experiences have been notably positive with minimal or no damage.

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Recent Reviews Mention...

no damage to my home

crushed my snap on tool box and dented walls

unloaded the furniture very carefully

Customer Insights icon

Customer Insights

Interstate Move Duration: 3 days from 5 reviews

Great Crew Members icon

Great Crew Members

SamSam provided excellent service and ensured smooth delivery
Mike, his coworkerMike and coworker were friendly and respectful
Adamquick and organized work
Mikevery happy with our delivery experience
Kristycoordinator did great job
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Berger Allied Moving & Storage

Location
15415 Long Vista Dr, Austin, TX, 78728
Phone
(866) 969-5040
Link
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