Black Tie Moving is a luxury moving and relocation service headquartered in Nashville, Tennessee. Established in 2012 by Dustin Black, it has grown to over 30 locations nationwide, providing services to celebrities, athletes, musicians, and homeowners. The service offers a comprehensive moving experience, including packing, loading, unloading, storage, and junk removal. Additional concierge services provided by Black Tie Moving include change of address filing, utility service management, donation pickups, junk removal, assembly/disassembly services, pet moves, and vehicle transportation. The company has developed the reputation of being one of the highest-rated movers on consumer review platforms and is recognized as one of the fastest-growing private moving companies in the U.S. For more information about other movers in Austin, TX, please visit our city page.
Black Tie Moving
About Black Tie Moving
Additional Cities Served: New Braunfels, Cedar Park, Pflugerville, Kyle, Buda, LakewayShow More >
Moving Services
- Local relocation service
- Nationwide moving service
- Packing service
- Loading and unloading service
- Storage service
- Commercial moving service
- Residential moving service
- Concierge service
- Furniture removal service
- Junk removal service
Not Authorized
for Interstate Moves
Last Checked: 08/12/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Black Tie Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Black Tie Moving is overwhelmingly praised for its exceptional, fast, and professional moving services, with numerous mentions of satisfaction and recommendations, despite very rare dissatisfaction.
Recent Reviews Mention...
“phenomenal and quick service”
“Mark and Seth provided excellent service”
“Mark, Austin, and Cody did a fantastic job”
2. Punctuality
Nationwide Average: 8.07/10
Black Tie Moving consistently demonstrates remarkable timeliness, with all feedback highlighting their on-time arrivals, early starts, and efficient scheduling.
Recent Reviews Mention...
“His team was considerate”
“they were on time”
“they showed up on time”
3. Affordability
Nationwide Average: 7.69/10
Black Tie Moving is highly appreciated for its reasonable pricing, value for money, and efficiency that saves customers money, despite a singular concern about a large charge.
Recent Reviews Mention...
“no nickel and diming”
“value for money”
“competitively priced and worth every penny”
4. Communication
Nationwide Average: 7.53/10
Black Tie Moving consistently receives high praise for their responsive, clear, and professional communication throughout the entire moving process, showcasing a strong dedication to excellent customer service and effectively addressing any concerns.
Recent Reviews Mention...
“Great team and great job”
“accommodated us at every turn”
“communication from start to finish was great”
5. Stick to Prices
Nationwide Average: 5.99/10
Black Tie Moving shows a mixed performance with some customers facing unexpected price changes, while others experienced pricing that matched or was better than their original quotes.
Recent Reviews Mention...
“was not informed about data sharing could imply price changes or hidden fees”
“charged less than their estimate”
“cost was exactly what was quoted”
6. Speed
Nationwide Average: 8.58/10
Black Tie Moving has consistently demonstrated exceptional efficiency and swiftness, completing moves quickly without sacrificing quality or safety.
Recent Reviews Mention...
“completed a complex move quickly”
“persistent efforts despite heavy, unsafe pallets”
“worked hard and busted it out without any complaints”
7. Friendliness
Nationwide Average: 8.91/10
Black Tie Moving is consistently praised for their team's great work ethic, courteousness, professionalism, and the overall pleasant nature of their interactions, demonstrating a commitment to excellent customer service.
Recent Reviews Mention...
“crew was great to work with”
“Mark and Seth were courteous”
“Hayden and his team were considerate”
8. Will Hire Again
Nationwide Average: 8.18/10
Black Tie Moving experiences overwhelmingly positive feedback, underscored by customers' expressed intentions to not only rehire but also recommend their services, with only one dissenting opinion suggesting otherwise.
Recent Reviews Mention...
“would hire again”
“would hire Mark and Seth again”
“would hire them again due to their dedication”
9. Professionalism
Nationwide Average: 8.31/10
Black Tie Moving consistently demonstrates outstanding professionalism, with numerous reviews praising the crew's hardworking, polite, efficient, and respectful demeanor, though there was a single mention of disorganization in packing.
Recent Reviews Mention...
“professional in managing complex items”
“Mark and Seth were professional and hardworking”
“maintained professionalism throughout difficult move”
10. Conflict Handling
Nationwide Average: 4.07/10
Black Tie Moving generally demonstrates a commendable effort to go above and beyond in resolving issues, although there has been a notable instance of managerial rudeness and ineffective handling of privacy concerns.
Recent Reviews Mention...
“went above and beyond”
“Worked on all issues according to my concern”
“manager was rude and did not address privacy concerns effectively”
11. Precision & Care
Nationwide Average: 8.01/10
Black Tie Moving consistently receives high praise for their meticulous attention to safely and carefully managing even the most delicate items, demonstrating a profound commitment to customer satisfaction through their thoughtful and cautious handling practices.
Recent Reviews Mention...
“handled very heavy items carefully”
“handled delicate items with care despite adverse conditions”
“worked quickly and carefully”
Customer Insights
Local Move Duration: 2.75 hours from 6 reviews
Great Crew Members
Hayden, Keenan, Mark | great job and organized the garage efficiently |
Mark,Seth | Mark and Seth went above and beyond in service |
Mark, Austin, Cody | did a fantastic job with the office move |
Hayden, Seth | Hayden and Seth were great, worked quickly, and carefully |
Hayden | Hayden did a wonderful job and was very considerate |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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