Blue Whale Moving Company is a family-owned and operated business born and bred in Austin. Since 1988, it has been providing complete local and long-distance moves, packing services, and furniture deliveries for residential and commercial customers. The Blue Whale team consists of full-time professionals with extensive training and insurance. They can move everything from apartments and single-family homes to individual offices and entire companies. Blue Whale also has a vast 23,000-square-foot facility to accommodate all your storage needs in true Texan style. It has room for any size load, no matter what shape or size your items may be. A six-time winner of The Austin Chronicle’s Best of Austin Award, Blue Whale Moving Company is known for excellent service and straightforward pricing. It has eight other Texas locations, including Round Rock, Leander, and Cedar Park.
Blue Whale Moving Company
About Blue Whale Moving Company
Additional Cities Served: Round Rock, Cedar Park, Pflugerville, Leander, Kyle, Eagle PassShow More >
Moving Services
- Local Moving Services
- Long-Distance Moving Services
- Residential Moving Services
- Business or Commercial Moving Services
- Office Moving Services
- Furniture Moving and Delivery Services
- Home and Apartment Moving Services
- Packing Services
- Storage Services
- Heavy Item Moving Services (e.g., piano, pool table, etc.)
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 01/08/25The TXDMV regulates moving companies that operate within the state of Texas.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Blue Whale Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Blue Whale Moving Company receives mixed but polarized reviews, with some customers praising their excellent service and professionalism, while others criticize the company for damaging belongings and overall unsatisfactory experiences.
Recent Reviews Mention...
“terrible experience overall”
“worst moving company”
“service exceeded my expectations”
2. Punctuality
Nationwide Average: 8.07/10
Blue Whale Moving Company exhibits a mixed performance, with a considerable number of reviews praising their timeliness and a notable fraction highlighting delays and late arrivals.
Recent Reviews Mention...
“didn't show up on time”
“They are prompt”
“the crew was on time”
3. Affordability
Nationwide Average: 7.69/10
Blue Whale Moving Company receives mixed reviews but seems to have a larger number of customers finding their services competitively priced and affordable, despite some criticisms regarding pricing inconsistencies and higher costs experienced by a subset of clients.
Recent Reviews Mention...
“tried to charge $500 for one Bedroom”
“pricing is a very good value”
“overall price was good”
4. Communication
Nationwide Average: 7.53/10
Blue Whale Moving Company exhibits a mix of experiences with several customers praising their responsiveness and professionalism, yet a significant number report persistent unresponsiveness, rudeness, and disregard for concerns.
Recent Reviews Mention...
“left a voicemail for the manager and got no response”
“office assistant is not polite”
“miscommunication about job cost and duration”
5. Stick to Prices
Nationwide Average: 5.99/10
Blue Whale Moving Company has received mixed feedback, with numerous customers reporting significant discrepancies between initial quotes and final charges, yet others commend the company for rectifying issues related to pricing and honoring agreed-upon estimates.
Recent Reviews Mention...
“tried to lowball me instead of fixing my dresser”
“tried to overcharge compared to quote”
“paid the exact initial quote”
6. Speed
Nationwide Average: 8.58/10
Blue Whale Moving Company receives mixed reviews, with numerous clients praising their quick and efficient service, while a significant number of others report slow, protracted moves often taking longer than expected.
Recent Reviews Mention...
“took 4 hours for one Bedroom”
“efficient and fast in extreme conditions”
“speedy move”
7. Friendliness
Nationwide Average: 8.91/10
Blue Whale Moving Company generally receives high praise for the courteous and professional behavior of its team, though there are a few instances of reported rudeness or unprofessional conduct.
Recent Reviews Mention...
“office assistant is not polite”
“only one out of two guys was working”
“friendly team”
8. Will Hire Again
Nationwide Average: 8.18/10
Blue Whale Moving Company receives a mix of extremely positive feedback from certain customers stating they would definitely use the company again and recommend it to others, while a significant portion express strong dissatisfaction and a firm resolve not to hire or recommend the company again due to various negative experiences.
Recent Reviews Mention...
“would be better off hiring someone from under an underpass”
“do not recommend, will not use again”
“would not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Blue Whale Moving Company experiences mixed reviews, with several instances of high praise for professionalism, customer service, and expertise, countered by significant reports of unprofessional conduct, careless handling, and untrained movers, signaling a variance in crew performance and customer satisfaction.
Recent Reviews Mention...
“terrible experience overall”
“lacked professionalism, asked for tools”
“very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Blue Whale Moving Company overwhelmingly demonstrates a poor performance, with numerous accounts highlighting their unresponsiveness, inadequate reparations, and often complete lack of attempt to address and rectify customer grievances, albeit a few instances indicate efforts by some staff to amend issues.
Recent Reviews Mention...
“it's been almost a year and they've done nothing”
“agreed to reimburse but is ghosting me”
“did not fix or adequately compensate for damages”
11. Precision & Care
Nationwide Average: 8.01/10
Blue Whale Moving Company has shown inconsistent performance, with notable instances of item damage and negligence offset by numerous accounts of careful and considerate handling, leading to a deeply mixed customer experience.
Recent Reviews Mention...
“they broke my dresser and put a hole in the wall”
“they broke one of our pieces”
“didn't show up with any tools”
Customer Insights
Cost: $ 557.00 from 4 historical data points
Hourly Minimum: 2 hours from 4 reviews
Local Move Duration: 4 hours from 36 reviews
Interstate Move Duration: 2 days from 7 reviews
Great Crew Members
| Terra | exceptional customer service, pleasant demeanor, kindness, thoughtfulness |
| Brian Moses, Moises Mejia | professional, courteous, careful with antique furniture |
| Brian Moses, Moises Mejia | did a great job with my furniture |
| Osborne, TJ, Brandon | Osborne, TJ, and Brandon earned praise for efficiency and care. |
| Arthur | familiar with the layout and part of previous move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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