Heavenly Moving and Storage has been one of Austin’s premier moving companies since 2005. This locally-owned moving company provides high-quality packing and relocation services to Austin residents on a local and nationwide basis. They also offer affordable door-to-door storage where they pick up your items, wrap them, store them, and deliver them anywhere you are when you need them. Originally founded as a senior moving company, Heavenly Moving not only specializes in moving seniors and assisting with the delicate downsizing process, but they're the #1 Realtor approved movers with 80% of their customers being referred by local Realtors. With over 500 five-star reviews, Heavenly Moving and Storage is included among the reliable companies providing moving services in Austin, TX.
Heavenly Moving and Storage
About Heavenly Moving and Storage
Additional Cities Served: Round Rock, New Braunfels, Georgetown, Cedar Park, Pflugerville, LeanderShow More >
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Moving Services
- Local moving
- Longdistance moving
- Fullservice packing
- Residential moving
- Commercial moving
- Storage services
- Special services (such as piano and artwork handling)
- Hourly movers
- Packing services
- Climatecontrolled storage
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 01/08/25The TXDMV regulates moving companies that operate within the state of Texas.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of Heavenly Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Heavenly Moving and Storage is overwhelmingly praised for their exceptional service, professionalism, and efficient moving experience, with numerous customers expressing high satisfaction and strong recommendations, although a few noted average service or issues.
Recent Reviews Mention...
“handled perfectly by Jerrell, Kevin and Rob”
“great work by movers”
“experience was completely taken care of”
2. Punctuality
Nationwide Average: 8.07/10
Heavenly Moving and Storage consistently demonstrates timely arrivals, often ahead of schedule, and exhibits flexibility and excellent communication regarding their scheduling.
Recent Reviews Mention...
“arrived ahead of schedule”
“They were on time”
“Prompt”
3. Affordability
Nationwide Average: 7.69/10
Heavenly Moving and Storage is generally perceived as offering great value, with numerous customers highlighting their reasonable prices, competitive rates, and numerous instances of the final cost being lower than quotes, despite a few outliers finding the service more expensive than expected.
Recent Reviews Mention...
“excellent value for their efforts”
“the move was expensive at around 9k”
“are a great value”
4. Communication
Nationwide Average: 7.53/10
Heavenly Moving and Storage generally excels with most customers praising their responsiveness, helpfulness, and informative interactions, though there have been a few instances of dissatisfaction regarding poor communication and unhelpful customer service.
Recent Reviews Mention...
“Anna stayed in touch throughout the entire process”
“Asked a lot of clarifying questions”
“Easy to schedule”
5. Stick to Prices
Nationwide Average: 5.99/10
Heavenly Moving and Storage generally adheres closely to their estimates, with numerous customers praising the company for accurate, transparent, and often lower-than-expected final charges, though a few exceptions noted significant discrepancies between quotes and actual costs.
Recent Reviews Mention...
“charged as per the estimate”
“time quoted was accurate”
“did everything they said they would”
6. Speed
Nationwide Average: 8.58/10
Heavenly Moving and Storage consistently receives praise for their efficiency, hustle, and ability to complete moves quickly, often finishing in less time than expected, even under challenging conditions.
Recent Reviews Mention...
“they hustled non-stop for eight hours”
“got the job done faster than imagined”
“they were quick”
7. Friendliness
Nationwide Average: 8.91/10
Heavenly Moving and Storage consistently receives praise for their professionalism, kindness, and respectful nature, with numerous reviews highlighting the accommodating and positive attitudes of the staff and crews during moving services.
Recent Reviews Mention...
“very professional and great to talk with”
“respectful and helpful”
“Anna and James made me feel well cared for”
8. Will Hire Again
Nationwide Average: 8.18/10
Heavenly Moving and Storage overwhelmingly receives high praise from its customers who express strong intent to use their services again, despite a few isolated instances of dissatisfaction.
Recent Reviews Mention...
“will recommend them to everyone”
“would highly recommend”
“would not hesitate to use again for any huge move”
9. Professionalism
Nationwide Average: 8.31/10
Heavenly Moving and Storage consistently receives high praise for their professional, efficient, and caring team, with numerous mentions of the crew's hard work, respectful demeanor, and exceptional service, although there was a slight concern noted regarding inventory management.
Recent Reviews Mention...
“were very professional during the entire move”
“very professional and caring”
“James was a superstar supervisor”
10. Conflict Handling
Nationwide Average: 4.07/10
Heavenly Moving and Storage displays a mixed commitment, with several customers appreciating their proactive measures and speedy resolutions to issues, while others criticize their poor responsiveness and failure to address or compensate for damages and concerns.
Recent Reviews Mention...
“offered full reimbursement for the damaged TV”
“made zero effort to make things right”
“did not take responsibility for missing item”
11. Precision & Care
Nationwide Average: 8.01/10
Heavenly Moving and Storage received overwhelmingly positive feedback for their meticulous and respectful approach to moving customers' belongings, despite a couple of isolated complaints about damage.
Recent Reviews Mention...
“handled everything carefully and made sure items would not be damaged”
“carefully packed and not a single item missing”
“very careful with our furniture”
Customer Insights
Cost: $ 1429.00 from 5 reviews
Hourly Minimum: 2 hours from 4 reviews
Local Move Duration: 5 hours from 37 reviews
Interstate Move Duration: 2 days from 7 reviews
Great Crew Members
| Jerrell, Kevin, Rob | handled perfectly and were very professional |
| Jerrel, Vincent, Antony, Victor | Jerrel masterminded packing, Vincent staged efficiently, Antony and Victor worked hard with a smile |
| David, Anthony, Anna | David and Anthony were exceptional, Anna was very helpful |
| Anna, James | Anna answered every question, and James carefully packed belongings |
| Jerrell, Kevin, Donte | so accommodating, fast and kind with my most recent move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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