Move and Care LLC is a moving company based in Austin, Texas, where they support customers with local and long-distance moves. The company offers a wide range of services which include arranging moves to any state, packing and unpacking services, as well as helping clients with assembling their furniture. Additionally, they provide storage solutions for short and long-term needs. Move and Care LLC distinguishes itself as a full-service company that ensures a smooth moving process, and it is praised by clients for their professional and efficient services. The company has a dedicated team that offers tailored and affordable moving solutions to its customers.
Move and Care LLC
About Move and Care LLC
Additional Cities Served: Pflugerville, Kyle, Buda, Manor, Bee Cave, Dripping SpringsShow More >
Moving Services
- Local moving services
- Long distance moving services
- Packing services & supplies
- Storage solutions
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Summarized Review of Move and Care LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Move and Care LLC is highly regarded for its professionalism, efficiency, and exceptional customer service, despite a few instances of criticism concerning damage and service delivery.
Recent Reviews Mention...
“great work by movers”
“didn't up charge for last-minute booking”
“delighted with the service”
2. Punctuality
Nationwide Average: 8.07/10
Move and Care LLC consistently demonstrates exceptional timeliness and efficiency, with most reviews highlighting their adherence to schedules, prompt arrivals, and effective communication about timing, despite a few instances of slight delays.
Recent Reviews Mention...
“were punctual”
“worked non-stop”
“Excellent timing”
3. Affordability
Nationwide Average: 7.69/10
Move and Care LLC is generally perceived as offering competitive and reasonable pricing, though a few reviews mention significant budget concerns and unexpected costs.
Recent Reviews Mention...
“didn't up charge for last-minute booking”
“reasonable pricing”
“really good price”
4. Communication
Nationwide Average: 7.53/10
Move and Care LLC excels in providing outstanding customer service, with numerous reviews praising their professionalism, responsiveness, and the effectiveness of their communication throughout the moving process, despite a few isolated reports of miscommunication.
Recent Reviews Mention...
“Great customer attitude”
“Outstanding customer service”
“went over the estimate clearly”
5. Stick to Prices
Nationwide Average: 5.99/10
Move and Care LLC shows a mixed pattern, with numerous instances of adhering to initial estimates celebrated by customers, yet also facing criticism for significant discrepancies between quotes and final charges.
Recent Reviews Mention...
“stuck to the original quote”
“no hidden misc fees”
“initial quote was way off”
6. Speed
Nationwide Average: 8.58/10
Move and Care LLC overwhelmingly impresses most clients with their high efficiency, quick operations, and ability to complete moves in a timely manner, notwithstanding a few reports of slower service.
Recent Reviews Mention...
“Fast service”
“worked very quickly”
“0 minutes of wasted time”
7. Friendliness
Nationwide Average: 8.91/10
Move and Care LLC consistently demonstrates exceptional levels of kindness, professionalism, and courtesy across nearly all customer interactions, with reviews overwhelmingly praising the warm, accommodating, and pleasant demeanor of the team despite a rare instance of dissatisfaction.
Recent Reviews Mention...
“they are friendly”
“very nice movers”
“super nice individuals”
8. Will Hire Again
Nationwide Average: 8.18/10
Move and Care LLC overwhelmingly receives positive reviews for their service, with nearly all customers expressing a high likelihood to use their services again and to recommend the company, despite a very small number of dissatisfied voices.
Recent Reviews Mention...
“recommend this company and would hire again”
“would definitely hire again”
“highly recommend Move and Care”
9. Professionalism
Nationwide Average: 8.31/10
Move and Care LLC is overwhelmingly praised for its crew's professionalism, efficiency, and friendly service, despite a few isolated reports of unprofessional behavior.
Recent Reviews Mention...
“very professional movers”
“reliable and professional service”
“showed professionalism and initiative”
10. Conflict Handling
Nationwide Average: 4.07/10
Move and Care LLC generally demonstrates a high level of commitment to quickly and effectively addressing issues, despite an isolated report of dissatisfaction regarding an insurance claim.
Recent Reviews Mention...
“Fast resolution to issues”
“unwilling to adequately address insurance claim”
“went above and beyond to make sure all was going smoothly”
11. Precision & Care
Nationwide Average: 8.01/10
Move and Care LLC is overwhelmingly praised for their professional and meticulous approach, ensuring possessions are treated with great respect and arrive in excellent condition, despite a few isolated incidents of dissatisfaction.
Recent Reviews Mention...
“took great care of my belongings”
“everything was handled efficiently and with great care”
“treated my stuff like it was their own”
Customer Insights
Local Move Duration: 5.5 hours from 7 reviews
Great Crew Members
Ken, Emil | Ken and Emil did a great job |
Stas, Ali, Eddie | absolute pleasure to work with, professionalism and dedication |
Eddie, Stas G., Ali, Vakho | demonstrated kindness, sensitivity, and professionalism |
Eddie, Stas G., Vakho | incredible team effort and outstanding professionalism |
Stas G,Eddie | Both were efficient and took great care of my stuff |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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