Since 1993, Olympia Moving & Storage has been one of the nation’s top moving services. With over 25 years of experience, this company has the knowledge and expertise to make your move as smooth as possible. It offers local, national, international, and commercial moving services along with comprehensive storage solutions that are perfect for businesses and families alike. Its expert team can move pianos, crane sculptures, and hoist furniture, handling heavy and bulky items with ease. An agent for Wheaton World Wide Moving, Olympia is able to serve customers nationwide and can move you anywhere, be it down the street or around the world. It employs more than 200 workers and operates 100 trucks across four locations: Austin, Boston, Philadelphia, and Washington, DC. Olympia Moving & Storage has an excellent 95% satisfaction rate on its last 10,000 moves.
Olympia Moving & Storage
About Olympia Moving & Storage
Additional Cities Served: Round Rock, Georgetown, Cedar Park, Pflugerville, Leander, KyleShow More >
Moving Services
- Car & Vehicle Transport
- Piano Moves
- Hoisting and Craning
- Servicing and Moving Specialty Items
- Relocation Concierge Services
- Restoration Services Moving
- Corporate Relocation
- Military Moves
- Government Employee Relocation
- Local Moving
Awards
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Summarized Review of Olympia Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Olympia Moving & Storage is highly praised for its exceptional service, professional and efficient crew, and stress-free moving experiences, although a few remarks indicate some concerns over pricing.
Recent Reviews Mention...
“Olympia Moving and storage consistently delivers quality service.”
“provided exceptional quality of service”
“William and Austin provided great work”
2. Punctuality
Nationwide Average: 8.07/10
Olympia Moving & Storage consistently receives praise for their promptness and on-time arrivals, notwithstanding a couple of instances of delays and schedule changes.
Recent Reviews Mention...
“Were timely”
“that is on time”
“the team was on time”
3. Affordability
Nationwide Average: 7.69/10
Olympia Moving & Storage receives mixed feedback with many customers finding their pricing competitive and reasonable, yet a few have experienced unexpected fee increases and question the value for the cost.
Recent Reviews Mention...
“have competitive pricing”
“this was on the high side for cost”
“friendly and on budget”
4. Communication
Nationwide Average: 7.53/10
Olympia Moving & Storage is highly regarded for its responsive, professional, and helpful approach, ensuring consistent engagement and addressing concerns promptly, although there are a few isolated reports of communication issues.
Recent Reviews Mention...
“constantly communicated during the move.”
“team remained in contact from scheduling to moving day”
“The team was very communicative”
5. Stick to Prices
Nationwide Average: 5.99/10
Olympia Moving & Storage has received mixed reviews, with some customers appreciating their adherence to estimated costs and others experiencing unexpected price increases.
Recent Reviews Mention...
“price was 50% higher than quoted”
“on budget”
“estimate did not change”
6. Speed
Nationwide Average: 8.58/10
Olympia Moving & Storage consistently receives high praise for their efficiency, quickness, and hardworking attitude, although there were isolated instances where service speed did not meet expectations.
Recent Reviews Mention...
“fast service”
“took twice as long due to one truck”
“efficiency in moving items”
7. Friendliness
Nationwide Average: 8.91/10
Olympia Moving & Storage consistently receives praise for their polite, professional, and personable teams who contribute to stress-free and enjoyable moving experiences, with comments highlighting respectful, hardworking, and amiable staff, despite one instance of dissatisfaction with perceived detachment.
Recent Reviews Mention...
“nicest people with the best attitudes.”
“David and his team were awesome”
“friendly staff”
8. Will Hire Again
Nationwide Average: 8.18/10
Olympia Moving & Storage is highly regarded with customers expressing strong enthusiasm and satisfaction for their services, frequently stating they would recommend the company and use their services again, despite a few exceptions who would not.
Recent Reviews Mention...
“look forward to their help every time.”
“would highly recommend, indicating would hire again”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Olympia Moving & Storage generally receives high praise for its team's professionalism, expertise, and courteous behavior, with a few instances of criticism regarding unprofessional conduct noted.
Recent Reviews Mention...
“truly a great organization, top to bottom.”
“team was professional”
“Extreme professionalism during the move”
10. Conflict Handling
Nationwide Average: 4.07/10
Olympia Moving & Storage generally receives praise for promptly addressing and rectifying issues, although there are instances of dissatisfaction with their handling of damage and compensation matters.
Recent Reviews Mention...
“went above and beyond making sure everything was to my expectations”
“assisted promptly with a special item mixup”
“willing to correct minor issue with piano”
11. Precision & Care
Nationwide Average: 8.01/10
Olympia Moving & Storage receives overwhelming praise for their meticulous and considerate approach, though there are a few instances of dissatisfaction due to damaged items.
Recent Reviews Mention...
“took great care of furniture while moving.”
“carefully padded/wrapped furniture and breakables”
“My belongings were packed and moved with extreme care”
Customer Insights
Local Move Duration: 3 hours from 3 reviews
Interstate Move Duration: 3 days from 5 reviews
Great Crew Members
Gary, Matthew, Austin | Gary, Matthew, and Austin made the moves easy and smooth. |
David | No specific actions mentioned, but praised as awesome |
William, Austin | They provided quality service and care |
Matt, Austin | deserving praise for great service |
Mac | Mac supported me and was helpful |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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