Rocket Movers HMA, LLC

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MoversChevron RightTexasChevron RightPasadenaChevron RightRocket Movers HMA, LLC
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About Rocket Movers HMA, LLC

Rocket Movers HMA LLC is a locally-owned and operated moving service that has been professionally moving families and offices in Baytown and Central Texas since 1997. The company provides residential and commercial moves, handling local and full-service relocations statewide. It offers packing, crating, storage, piano, antique, and artwork moving coupled with moving boxes and supplies. For storage, the company houses a secure, climate-controlled warehouse for both long and short-term storage. Whether you are upgrading from a studio apartment to a big home or moving your office to a new location, you get the best moving crew and equipment to transport your furnishings safely and securely. If you're looking for movers in Pasadena, TX, your search should definitely include a closer look at the services offered by Rocket Movers HMA LLC. The company has well-equipped trucks with moving blankets, padding, and shrink wrap to protect every item you own. Rocket Movers HMA LLC is a highly rated Baytown area mover.

Moving Services

  • Residential moving
  • Commercial moving
  • Packing services
  • Crating services
  • Storage services
  • Piano moving
  • Antique moving
  • Artwork moving
  • Sales of moving boxes and supplies
  • Local relocation within the State of Texas

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Summarized Review of Rocket Movers HMA, LLC

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.08/10

Nationwide Average: 8.44/10

Comment Dots

Rocket Movers HMA, LLC has received very mixed reviews, with numerous customers expressing strong dissatisfaction regarding their experiences, while a significant portion praise the company for their excellent service.

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Recent Reviews Mention...

experienced professional movers

Very good experience with the service.

great work by movers

2. Punctuality

8.17/10

Nationwide Average: 8.07/10

Comment Dots

Rocket Movers HMA, LLC generally receives positive feedback for being on time and providing updates on arrival status, though there are notable instances of delays and hurried services.

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Recent Reviews Mention...

moved one day after I called

Movers were on time.

They were on time

3. Affordability

4.39/10

Nationwide Average: 7.69/10

Comment Dots

Rocket Movers HMA, LLC consistently disappoints customers with charges significantly higher than quotes, making it largely perceived as not affordable, though one review does find the fee reasonable.

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Recent Reviews Mention...

way too pricey

Fair price compare to other companies

had to pay twice what was quoted

4. Communication

5.59/10

Nationwide Average: 7.53/10

Comment Dots

Rocket Movers HMA, LLC struggles significantly, with many customers experiencing rudeness, poor responsiveness, and ineffective communication, despite a few reports of knowledgeable and responsive interactions.

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Recent Reviews Mention...

Really go the extra mile in customer service.

demanded to change my review

called ahead, good communication

5. Stick to Prices

2.3/10

Nationwide Average: 5.99/10

Comment Dots

Rocket Movers HMA, LLC demonstrates a pattern of significantly deviating from initial quotes, often resulting in unexpected and higher charges for customers.

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Recent Reviews Mention...

Refused to provide insurance information.

quote wasn't "binding" and had to pay more

accused me of lying about what would fit in the truck

6. Speed

8.91/10

Nationwide Average: 8.58/10

Comment Dots

Rocket Movers HMA, LLC generally provides quick and efficient moving services, though there are a few instances of significant delays and concerns about time management.

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Recent Reviews Mention...

movers worked in a timely manner

did it in 3 and a half hours

finished super fast

7. Friendliness

8.37/10

Nationwide Average: 8.91/10

Comment Dots

Rocket Movers HMA, LLC appears to have mixed reviews, with several customers describing negative experiences involving rudeness and inappropriate remarks, while others praise the company's politeness, professionalism, and courtesy.

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Recent Reviews Mention...

down to earth

Tanner and Elija were absolutely wonderful

They are friendly

8. Will Hire Again

7.84/10

Nationwide Average: 8.18/10

Comment Dots

Rocket Movers HMA, LLC receives mixed feedback, with a notable portion of customers expressing dissatisfaction due to issues such as damage, poor handling, and rudeness, while a smaller yet significant group shows strong loyalty and intends to use their services again.

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Recent Reviews Mention...

would hire again

definitely recommend these guys

Would definitely hire Rocket Movers again.

9. Professionalism

8.17/10

Nationwide Average: 8.31/10

Comment Dots

Rocket Movers HMA, LLC has a mixed reputation with numerous grievances about unprofessionalism balanced by several praises for polite and professional conduct.

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Recent Reviews Mention...

professional demeanor

work together great

job well done implies professionalism

10. Conflict Handling

2.33/10

Nationwide Average: 4.07/10

Comment Dots

Rocket Movers HMA, LLC displays a consistent refusal to address and properly resolve customer complaints, often responding with threats or rudeness rather than offering fair compensation for damages.

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Recent Reviews Mention...

did not accept their mistake

Refused to resolve the issue appropriately.

Tanner rectified a miscommunication issue

11. Precision & Care

7.48/10

Nationwide Average: 8.01/10

Comment Dots

Rocket Movers HMA, LLC has received mixed reviews, with numerous complaints about damaged goods and irresponsible handling alongside several accounts of exceptional attention and care for customers' belongings.

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Recent Reviews Mention...

Movers were respectful of our things.

packed the furniture perfectly

they were careful with my items

Customer Insights icon

Customer Insights

Hourly Minimum: 3 hours from 3 reviews


Local Move Duration: 2.75 hours from 4 reviews

Great Crew Members icon

Great Crew Members

Tanner, Jaelinshowed up and worked great together, packed perfectly
Tanner, Elijamade our unpacking a pleasant experience
TannerTanner and his guys did a great job
Tanner, GeorgeTanner and George did a fantastic job and were quick and safe
Tanner, Larrydid a wonderful job, very careful with heavy furniture
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Rocket Movers HMA, LLC

Location
4500 Steiner Ranch Blvd, Austin, TX, 78732
Phone
(281) 220-1312
Link
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