Rocket Movers LLC is a locally owned and operated moving company based in Austin, Texas. The owners have been serving the community with residential and commercial moving services since 1997. Their services extend beyond Austin and throughout Central Texas, offering end-to-end relocation within the state. Rocket Movers LLC offers a variety of services, including packing, crating, storage, and specialized moving services for pianos, antiques, and artwork. They further distinguish themselves by owning modern moving equipment and a team of professional movers, striving to meet all moving needs efficiently and cost-effectively.
Rocket Movers LLC
About Rocket Movers LLC
Additional Cities Served: Cedar Park, Temple, Pflugerville, Leander, Taylor, PampaShow More >
Moving Services
- Residential moving
- Commercial moving
- Packing services
- Crating services
- Storage services
- Piano moving
- Antique moving
- Artwork moving
- Moving boxes and supplies sales
- Local moving
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 01/08/25The TXDMV regulates moving companies that operate within the state of Texas.
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Rocket Movers LLC
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.05/10
Nationwide Average: 8.44/10
Rocket Movers LLC has received mixed reviews, showcasing starkly contrasting experiences ranging from severe dissatisfaction and damage complaints to high praise for excellent and smooth moving services.
Recent Reviews Mention...
“very efficient and polite”
“absolute best moving experience”
“Overall bad experience ”
2. Punctuality
8.93/10
Nationwide Average: 8.07/10
Rocket Movers LLC generally receives positive remarks for showing up on time and being communicative about their arrival, despite a few reports of significant delays.
Recent Reviews Mention...
“crew was late ”
“arrived promptly”
“Showed up on schedule”
3. Affordability
7.26/10
Nationwide Average: 7.69/10
Rocket Movers LLC struggles with maintaining consistent pricing, often charging significantly more than initial quotes, leading to customer dissatisfaction despite a few exceptions where customers found the fees reasonable or used discounts effectively.
Recent Reviews Mention...
“at an affordable price”
“extremely expensive”
“got a $50 discount and fair pricing”
4. Communication
6.55/10
Nationwide Average: 7.53/10
Rocket Movers LLC generally struggles with rude and unhelpful interactions, though there are some accounts of excellent service and clear, detailed communication.
Recent Reviews Mention...
“Jon was very responsive and supportive”
“in perfect communication the whole time”
“John reached out to me within minutes”
5. Stick to Prices
3.2/10
Nationwide Average: 5.99/10
Rocket Movers LLC consistently fails to honor their initial quotes, often charging customers significantly more than promised, with multiple instances of unauthorized charges and not adhering to advertised deals.
Recent Reviews Mention...
“quoted for less time than needed, not binding”
“quote not stuck to and wasn't "binding"”
“charged more than quoted price”
6. Speed
9.22/10
Nationwide Average: 8.58/10
Rocket Movers LLC generally receives praise for quickly moving items, though there are notable exceptions where customers experienced significant delays and issues with pace and crew efficiency.
Recent Reviews Mention...
“worked very slow ”
“fast and efficient”
“less than 4 hours to load and unload”
7. Friendliness
9.01/10
Nationwide Average: 8.91/10
Rocket Movers LLC receives mixed feedback, with significant praise for professionalism and courteousness from some customers, contrasted by numerous reports of rudeness and unprofessional behavior from others.
Recent Reviews Mention...
“very polite”
“they were friendly”
“Very professional and courteous team”
8. Will Hire Again
8.65/10
Nationwide Average: 8.18/10
Rocket Movers LLC has mixed feedback, with many customers expressing dissatisfaction and no intention to rehire, while a notable minority are highly satisfied and eager to use their services again.
Recent Reviews Mention...
“would not hire again ”
“recommend them for anyone who needs help moving”
“highly recommend this company and would use again”
9. Professionalism
8.56/10
Nationwide Average: 8.31/10
Rocket Movers LLC has received mixed reviews with a notable number of negative reports on unprofessional behavior but also several accounts praising their politeness, attentiveness, and professionalism.
Recent Reviews Mention...
“inexperienced and unprofessional crew ”
“Tracy, Brody, and Wyatt were very efficient”
“Very professional and courteous team”
10. Conflict Handling
2.64/10
Nationwide Average: 4.07/10
Rocket Movers LLC has shown a consistent refusal or failure to adequately address and rectify customer complaints and damages.
Recent Reviews Mention...
“credited one hour but major issues unresolved ”
“no refund or repair help for broken iPad”
“refused to fix damages before payment”
11. Precision & Care
8.34/10
Nationwide Average: 8.01/10
Rocket Movers LLC has received mixed feedback with several customers reporting damages but a significant number also praising their attention to detail and careful handling of belongings.
Recent Reviews Mention...
“furniture arrived safe and without a scratch”
“lost and broke items ”
“they broke my iPad”
Customer Insights
Hourly Minimum: 3.5 hours from 4 reviews
Local Move Duration: 2 hours from 11 reviews
Great Crew Members
| Jaelin, Tony | outstanding job, fast and efficient |
| Tracy,Brody,Wyatt | very nice, efficient, and careful with our stuff |
| Tanner | Tanner was very professional and efficient |
| Kenyan,Rachel | Kenyan and Rachel did a great job |
| Rachel, Houston | Rachel and Houston were awesome |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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