With a focus on transparency, respect, hard work, and reliability, Simpler Moving and Packing has been helping Austin, TX, residents move for over five years. This company offers residential and commercial relocation services, for homes, apartments, offices, and more. It's easy to personalize your service to exactly what you need, whether that be a full-service pack of your entire house or just some help loading the truck. From furniture assembly to specialty moves of pianos, antiques, and other large or fragile items, Simpler Moving and Packing is known throughout the Austin area for its commitment to a customer-focused service experience.
Simpler Moving & Packing
About Simpler Moving & Packing
Additional Cities Served: Round Rock, New Braunfels, Georgetown, Cedar Park, Pflugerville, LeanderShow More >
Moving Services
- Local moving
- Commercial moving
- Long distance moving
- Residential moving
- Apartment moving
- Packing services
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 12/08/21The TXDMV regulates moving companies that operate within the state of Texas.
Awards
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Summarized Review of Simpler Moving & Packing
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.59/10
Nationwide Average: 8.44/10
Simpler Moving & Packing generally receives high praise for their professionalism, efficiency, and pleasant moving experience, with a few isolated reports of dissatisfaction.
Recent Reviews Mention...
“they were very professional and nice”
“Sawyer and Dan were amazing”
“Extremely unprofessional and disrespectful.”
2. Punctuality
9.59/10
Nationwide Average: 8.07/10
Simpler Moving & Packing is highly regarded for their timeliness and consistency in arriving on time, despite a few isolated incidents of delays and rescheduling.
Recent Reviews Mention...
“worked from the time they arrived until finished”
“Rescheduled the arrival time 4 times.”
“showed up right on time”
3. Affordability
8.49/10
Nationwide Average: 7.69/10
Simpler Moving & Packing is generally perceived as offering competitive and reasonable pricing, with many customers finding their services to be a cost-effective option despite a few instances of dissatisfaction regarding unexpected additional fees or perceived overcharges.
Recent Reviews Mention...
“caught off guard by additional $720+ in moving fees”
“very affordable for the services offered”
“the price was great”
4. Communication
9.16/10
Nationwide Average: 7.53/10
Simpler Moving & Packing generally receives high praise for responsive and helpful interactions, attentive customer service, and clear, consistent communication, though there are a few reports of unaddressed questions and poor follow-up.
Recent Reviews Mention...
“They were great communicators”
“Ignored questions about items not being wrapped.”
“management team was on point helping me navigate”
5. Stick to Prices
8.46/10
Nationwide Average: 5.99/10
Simpler Moving & Packing generally maintains transparency and adherence to the initial estimates, as reflected by frequent mentions of no hidden fees and accurate invoicing, despite a few instances of customers feeling overcharged.
Recent Reviews Mention...
“3-4 hours short on the estimated time resulting in extra fees”
“No hidden fees implies sticking to quoted prices”
“this company quoted me less”
6. Speed
9.68/10
Nationwide Average: 8.58/10
Simpler Moving & Packing generally receives high praise for their speed and efficiency, but they have had a few instances of rushed work resulting in customer dissatisfaction.
Recent Reviews Mention...
“no wasted time mentioned”
“In such a hurry, resulting in broken furniture.”
“movers were fast”
7. Friendliness
9.8/10
Nationwide Average: 8.91/10
Simpler Moving & Packing generally receives high praise for their professional, kind, and positive approach, although there is a single instance of a customer reporting a negative experience due to perceived attitude.
Recent Reviews Mention...
“described as very professional and nice”
“I got serious attitude when asking for help.”
“friendly as can be”
8. Will Hire Again
9.5/10
Nationwide Average: 8.18/10
Simpler Moving & Packing is overwhelmingly recommended for future moves, with clients expressing high satisfaction and a strong intention to use their services again, despite a few opinions of additional fees and stressful experiences.
Recent Reviews Mention...
“would have given 5 stars if not for the additional fees”
“would definitely recommend Simpler Moving”
“Terrible, awful, and stressful experience.”
9. Professionalism
9.71/10
Nationwide Average: 8.31/10
Simpler Moving & Packing generally receives high praise for the professional conduct and efficiency of their movers, with most reviews reflecting very positive experiences and only a few isolated instances of perceived unprofessional behavior.
Recent Reviews Mention...
“described as very professional”
“extremely professional”
“Disrespectful and unprofessional behavior.”
10. Conflict Handling
5.69/10
Nationwide Average: 4.07/10
Simpler Moving & Packing demonstrates a mixed record, with several customers praising their efforts to resolve issues efficiently and satisfactorily, while an equal number express dissatisfaction due to ignored, unaddressed, or poorly managed complaints.
Recent Reviews Mention...
“told about a small stand leg breaking right away”
“Layne ensured our claim was resolved”
“ignoring the issue and not refunding the promised money”
11. Precision & Care
9.14/10
Nationwide Average: 8.01/10
Simpler Moving & Packing generally receives high praise for treating customers' belongings with respect and attention, though there have been some isolated incidents of damage reported.
Recent Reviews Mention...
“told about a small stand leg breaking right away”
“Furniture broken so badly it had to be trashed.”
“were careful when moving my glass and delicate items”
Customer Insights
Cost: $ 2433.00 from 4 reviews
Local Move Duration: 3 hours from 15 reviews
Great Crew Members
| Sawyer, Dan | Sawyer and Dan were amazing helpers |
| Luke, Nathan, Tanner | went above and beyond during the stressful time |
| Luke, Nathan, Terrell | hard working and great attitude |
| Jordan, Sawyer | provided excellent service |
| Sawyer, Jordan | Did a great job and helped organize the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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