Steinway Piano Gallery, based in Austin and San Antonio, has been offering its services since 1986. As a family-owned venture founded by Steve and Sherry Bird, two generations of the Bird family have worked for over 100 years combined to deliver impressive customer service and value in the piano industry. The company represents the "Family of Steinway Designed Pianos" and offers a premier selection of new and used pianos, player systems, and digital pianos. In addition to selling and servicing pianos, Steinway provides tuning, piano voicing and regulation, concert piano rental, delivery and moving services. Notably, it's one of the go-to choices for moving service needs in Cedar Park, TX. Additionally, the company provides a 50-seat recital venue for performances and presentations.
Steinway Piano Gallery - Moving
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Tuning & Technical Services
- Concert Piano Rental
- Steinway Recital Hall
- Delivery and Moving Services
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Summarized Review of Steinway Piano Gallery - Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Steinway Piano Gallery - Moving is consistently praised for their thorough, careful, knowledgeable service, exceptional customer care, and professional moving performances, contributing to an overwhelmingly positive experience for customers.
Recent Reviews Mention...
“Thorough, careful, and knowledgeable service”
“Very knowledgable and efficient service”
“Mark Roaquin did a great job steering us to the right piano”
2. Affordability
Nationwide Average: 7.69/10
Steinway Piano Gallery - Moving is highly regarded for offering budget-friendly options, great deals on used pianos, and quality services at reasonable prices.
Recent Reviews Mention...
“fit our budget”
“got a great deal on a used piano”
“at a reasonable price”
3. Communication
Nationwide Average: 7.53/10
Steinway Piano Gallery - Moving consistently receives high praise for their responsiveness, attentiveness, and the comprehensive information provided by their knowledgeable and professional staff, although there was a minor issue reported regarding a ignored text message.
Recent Reviews Mention...
“ensured we were happy with the delivery”
“Mark attentively listened and was eager to assist”
“Mark was very informative but never pushy”
4. Friendliness
Nationwide Average: 8.91/10
Steinway Piano Gallery - Moving exhibits exceptionally high levels of courteous, accommodating, and helpful behavior, marked by personal attention and professionalism that significantly contributes to a welcoming and positive customer experience.
Recent Reviews Mention...
“Mark was truly remarkable in his service”
“delivered a beautiful piano and ensured happiness”
“they are very helpful”
5. Will Hire Again
Nationwide Average: 8.18/10
Steinway Piano Gallery - Moving has overwhelmingly positive feedback with customers expressing high satisfaction and a strong inclination to utilize their services again.
Recent Reviews Mention...
“Highly recommend”
“highly recommend this company and would hire again”
“would use again”
6. Professionalism
Nationwide Average: 8.31/10
Steinway Piano Gallery - Moving consistently demonstrates exceptional knowledge and thoroughness, with feedback overwhelmingly highlighting their professional demeanor, expertise, and specialized abilities in piano moving, despite a single report of unprofessional behavior.
Recent Reviews Mention...
“knowledgeable and thorough service”
“Mark conducted himself professionally”
“they are professional”
7. Precision & Care
Nationwide Average: 8.01/10
Steinway Piano Gallery - Moving consistently demonstrates exceptional care and attention to detail in moving pianos, with only a minor issue regarding leg security mentioned in the reviews.
Recent Reviews Mention...
“careful with items”
“men took the time to make sure we were happy”
“handled our baby grand beautifully”
Great Crew Members
| Mark, Roaquin | did a great job and ensured our happiness |
| Mark | Mark was knowledgeable and helpful |
| Mark | Mark provided helpful information and practical steps |
| Mark | Mark was very informative and accommodating |
| Mark | Mark was friendly, patient, and helpful. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Cedar Park Moving Services
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