Two Men and a Truck is a nationwide moving company based in Austin, Texas, with over 35 years of experience in the industry. The company is a full-service moving service, providing home and business relocations, packing, unpacking, and junk removal services. They also offer storage solutions. The team is committed to exceeding customer expectations, using professionally trained movers and top-of-the-line equipment and resources. With a customer referral rate of 96%, the company provides a trusted moving service. Two Men and a Truck is part of a larger franchise with over 350 locations, emphasizing their extensive reach and ability to meet a variety of moving needs.
Two Men and a Truck
About Two Men and a Truck
Additional Cities Served: Kyle, Buda, Lakeway, Briarcliff, Mustang Ridge
Moving Services
- Local moving
- Junk removal
- Storage
- Longdistance moving
- Packing services
- Boxes & supplies
- Cheap moves
- Furniture disposal
- Appliance disposal
- Commercial moving
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 12/09/21The TXDMV regulates moving companies that operate within the state of Texas.
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Two Men and a Truck
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
6.3/10
Nationwide Average: 8.44/10
Two Men and a Truck receives mixed feedback, with significant praise for their moving services, overshadowed by notable instances of poor service and damage to belongings.
Recent Reviews Mention...
“terrible service and damaged a $3K TV screen”
“service was the worst ever experienced”
“very sloppy work and broke an 83" TV”
2. Punctuality
6.96/10
Nationwide Average: 8.07/10
Two Men and a Truck generally receives positive feedback for being on time, though there are notable instances of tardiness and scheduling issues.
Recent Reviews Mention...
“were right on time”
“they were on time”
“Right on time ”
3. Affordability
4.77/10
Nationwide Average: 7.69/10
Two Men and a Truck receives mixed reviews, with several customers finding their services expensive and exceeding initial quotes, while others praise their reasonable pricing and value.
Recent Reviews Mention...
“ended up paying double the quote”
“charged for the whole move but service not completed”
“charge very reasonable prices”
4. Communication
4.72/10
Nationwide Average: 7.53/10
Two Men and a Truck has a mixed reputation with numerous customers experiencing poor responsiveness and follow-up issues, despite a fraction of positive experiences highlighting effective coordination and communicative staff.
Recent Reviews Mention...
“poor excuses during a call”
“acknowledged issue but never called back”
“hardworking, communicative, and considerate”
5. Stick to Prices
4.6/10
Nationwide Average: 5.99/10
Two Men and a Truck has received mixed feedback, with some customers praising them for not exceeding or accurately meeting the quotes, while others criticized them for significantly exceeding initial quotes and uncovering hidden costs.
Recent Reviews Mention...
“did not stick to the quoted price”
“did not offer fair compensation for a $4K mistake”
“charged more than the estimate”
6. Speed
6.81/10
Nationwide Average: 8.58/10
Two Men and a Truck has garnered mostly positive feedback for quick and efficient service, despite a few reports of slow moves and unfinished jobs.
Recent Reviews Mention...
“four hours for a small apartment move”
“left 1/3rd of items, did not complete the move”
“got the job done in less time than quoted”
7. Friendliness
8.71/10
Nationwide Average: 8.91/10
Two Men and a Truck overwhelmingly receives praise for their courteous, professional, and engaging attitude towards clients, despite a few reports of unprofessional behavior.
Recent Reviews Mention...
“professional, hardworking, communicative, and considerate”
“super efficient, friendly”
“courteous and professional”
8. Will Hire Again
5.67/10
Nationwide Average: 8.18/10
Two Men and a Truck shows a divided sentiment with a significant number of customers expressing high satisfaction and loyalty, while an equally notable portion shares negative experiences and an unwillingness to use their services again.
Recent Reviews Mention...
“would only reimburse based on weight”
“worst experience and would not hire again”
“would not use them again”
9. Professionalism
6.61/10
Nationwide Average: 8.31/10
Two Men and a Truck has received a mix of extremely polarized feedback, with numerous clients praising the crew's professionalism, hard work, and considerate behavior, while a significant portion reported issues such as unprofessionalism, carelessness with belongings, and lack of responsiveness.
Recent Reviews Mention...
“one mover wasted time in my bathroom”
“professional, hardworking, communicative, and considerate”
“professional team”
10. Conflict Handling
2.15/10
Nationwide Average: 4.07/10
Two Men and a Truck consistently fails to provide satisfactory solutions for customer issues, often showing a lack of responsiveness, accountability, and fair compensation, despite a few instances of commendable efforts by certain representatives.
Recent Reviews Mention...
“would only reimburse based on weight”
“no response from management regarding issues”
“did not rectify the issue satisfactorily”
11. Precision & Care
5.4/10
Nationwide Average: 8.01/10
Two Men and a Truck has numerous reports of damage and mishandling, highlighting significant customer dissatisfaction despite some praises for careful service.
Recent Reviews Mention...
“damaged a $3K TV screen”
“they broke my dresser”
“fragile item was damaged during the move”
Customer Insights
Cost: $ 821.00 from 12 reviews
Hourly Minimum: 0.25 hours from 5 reviews
Local Move Duration: 4.75 hours from 32 reviews
Great Crew Members
| Ken,Trey | great job with our move |
| Alfredo, Eric, Julio | professional, hardworking, communicative, and considerate |
| Trey, Nate, Ryan | did a great job moving all my stuff |
| Ivan, Devon | Ivan and Devon made the move not so bad |
| Dylan, Charles | amazing service and moved heavy sofa upstairs |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Two Men and a Truck
1600 W Ben White Blvd, Austin, TX, 78704
(512) 851-8521
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