White Glove Storage & Delivery is a full-service moving company based in Austin, offering storage and delivery services. The company has grown by word of mouth, catering to interior designers, residential and commercial clients, builders, art and antique dealers, and furniture showrooms worldwide. They began by providing services to fine furniture and art galleries, filling a gap in the industry for a professional, service-oriented mover. White Glove Storage & Delivery offers a range of services, including temperature-controlled storage, inventory management, delivery and installation, relocation, handling, and repair. They pride themselves on providing superior moving, storage, and delivery services and exceeding customer expectations, making them one of the experienced movers serving Austin, TX.
White Glove Storage & Delivery
Moving Services
- Cheap moving services
- Local moving services
- Longdistance moving services
- Crosscountry moving services
- International moving services
- Small moving services
- Piano moving services
- Appliance moving services
- Furniture moving services
- Commercial moving services
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of White Glove Storage & Delivery
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
White Glove Storage & Delivery is highly praised for their professionalism and efficiency, with nearly all reviews indicating exceptional service despite a few negative experiences regarding customer service and satisfaction.
Recent Reviews Mention...
“astute and hardworking team of professionals”
“White Glove was a pleasure to deal with”
“Wonderful people and very professional”
2. Punctuality
Nationwide Average: 8.07/10
White Glove Storage & Delivery overwhelmingly receives glowing reviews for consistently arriving on time, though there are a couple of noted exceptions regarding scheduling issues.
Recent Reviews Mention...
“the crew was prompt at both ends”
“on time”
“They arrived on time and called in advance”
3. Affordability
Nationwide Average: 7.69/10
White Glove Storage & Delivery significantly underperforms, as evidenced by complaints about final bills exceeding estimates, overall high costs, and negative financial experiences.
Recent Reviews Mention...
“final bill exceeded estimate significantly”
“paid a really pricey bill”
“horrifyingly bad financial experience”
4. Communication
Nationwide Average: 7.53/10
White Glove Storage & Delivery generally receives high praise for their proactive, detailed, and courteous interactions, though there are isolated reports of communication breakdowns and unresponsiveness.
Recent Reviews Mention...
“Daniel and Sam communicated with us prior to delivery”
“dealt with Derek for logistics smoothly”
“communicated with me once they were en route”
5. Stick to Prices
Nationwide Average: 5.99/10
White Glove Storage & Delivery generally disappoints customers with incorrect charges, significant discrepancies between estimated and final bills, and charges for lost items, despite an instance of commendable reimbursement fidelity.
Recent Reviews Mention...
“refused to remove the incorrect charges”
“charged me for items they lost”
“final bill was over $2000 more than estimated”
6. Speed
Nationwide Average: 8.58/10
White Glove Storage & Delivery consistently demonstrates exceptional efficiency and quickness in executing moves, arranging furniture, and completing tasks promptly.
Recent Reviews Mention...
“Daniel and Sam were quick and efficient”
“polite and efficient in arranging table components”
“Got the job done quickly and efficiently”
7. Friendliness
Nationwide Average: 8.91/10
White Glove Storage & Delivery overwhelmingly impresses with a team that is consistently polite, professional, and accommodating, despite isolated criticisms towards its office and accounting staff.
Recent Reviews Mention...
“crew was polite”
“Daniel and Bryce were friendly and courteous”
“Wonderful people”
8. Will Hire Again
Nationwide Average: 8.18/10
White Glove Storage & Delivery overwhelmingly receives positive feedback for their service, with a vast majority of customers expressing a strong desire to use their services again and recommend them to others, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“would deal with White Glove again without hesitation”
“would definitely recommend White Glove Storage and Delivery”
“would hire again”
9. Professionalism
Nationwide Average: 8.31/10
White Glove Storage & Delivery consistently receives high praise for its team's professionalism, politeness, and efficiency, despite isolated criticism regarding office staff and billing practices.
Recent Reviews Mention...
“team of professionals”
“crew was polite and efficient”
“Daniel and Randon were very professional”
10. Conflict Handling
Nationwide Average: 4.07/10
White Glove Storage & Delivery receives mixed opinions, indicating some instances of commendable effort to correct mistakes but is more frequently criticized for a lack of effort in rectifying issues.
Recent Reviews Mention...
“helped correct a mistake not theirs to fix”
“did not attempt to right the wrong billing”
“did not make effort to right the wrong initially.”
11. Precision & Care
Nationwide Average: 8.01/10
White Glove Storage & Delivery generally receives high praise for their exceptional attention to detail and cautiousness, although there are a few notable instances of dissatisfaction regarding damaged and dirty furniture or property.
Recent Reviews Mention...
“extremely careful with my property”
“careful with furniture items”
“work promptly and cautiously”
Great Crew Members
| Daniel, Sam | quick, efficient and communicated well |
| Derek, Dakota | Derek coordinated logistics smoothly, Dakota led pickup and setup efficiently |
| Daniel, Bryce | Daniel and Bryce were friendly and courteous and extremely careful with my property |
| Daniel, Randon | Daniel and Randon were professional, courteous, and efficient |
| William, Randon | Went above and beyond in delivery and setup. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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