Website Information: Gozova, Inc. is a versatile moving and delivery company that makes getting your items from one place to another seamless. Their easy-to-use app allows users to arrange for on-demand moving or delivery services, whether it's moving furniture or arranging for a store pickup. Gozova provides reliable and friendly services with competitive pricing. They offer a range of services, including labor-only moving help, moving trucks, and packing supplies. As one of the companies offering moving services in this area, they contribute to the collective of North Richland Hills, TX moving services. Gozova, Inc. is a modern moving company that delivers seamless, on-demand moving and delivery services through its user-friendly app. The company offers various services such as labor-only moving help, moving trucks, and packing supplies. With a strong focus on providing reliable and friendly assistance at competitive prices, Gozova sets itself apart from traditional moving companies and aims to simplify the moving process for its customers.
Gozova, Inc.
About Gozova, Inc.
Additional Cities Served: Bedford, Haltom City, Hillsboro, Bowie, Dublin, PantegoShow More >
Moving Services
- Local moving
- Longdistance moving
- Crosscountry moving
- Lastminute moving
- Small moving
- Hourly moving
- Packing services
- Storage services
- Commercial moving
- Furniture moving
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 12/09/21The TXDMV regulates moving companies that operate within the state of Texas.
Authorized
for Interstate Moves
Last Checked: 10/06/22*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Gozova, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Gozova, Inc. generally provides exceptional service and receives high praise for its movers and efficiency, despite a few reports of negative experiences.
Recent Reviews Mention...
“damaged delivery and no response”
“made the process very easy”
“They do not deserve any stars”
2. Punctuality
Nationwide Average: 8.07/10
Gozova, Inc. generally exhibits strong performance in being on time or early, though there are notable inconsistencies where they have been significantly late or failed to show up.
Recent Reviews Mention...
“able to see when professionals were dispatched”
“team was punctual”
“arrived earlier than expected without notification”
3. Affordability
Nationwide Average: 7.69/10
Gozova, Inc. is widely perceived as highly affordable, offering great value for the services provided, with the vast majority of feedback highlighting their reasonable pricing and cost savings, despite a few criticisms regarding their fees.
Recent Reviews Mention...
“saved me so much money compared to other companies”
“didn't have to pay an arm and a leg”
“very affordable”
4. Communication
Nationwide Average: 7.53/10
Gozova, Inc. generally exhibits highly responsive and efficient communication practices, with numerous customers praising its ease of use, responsiveness, and effective use of the app, despite a few instances of poor response and miscommunication.
Recent Reviews Mention...
“no one will call back or respond to emails”
“communicated practically immediately”
“took them months to get back to me”
5. Stick to Prices
Nationwide Average: 5.99/10
Gozova, Inc. shows mixed reliability, with customers experiencing both adherence and deviation from initial quotes, including instances of billing discrepancies and unexpected charges.
Recent Reviews Mention...
“quickly took care of a small billing discrepancy”
“appreciated the set quote from the start”
“did not stick to a fair hourly pricing practice”
6. Speed
Nationwide Average: 8.58/10
Gozova, Inc. generally provides fast and efficient service, although there are a few instances of significant delays and inefficiency.
Recent Reviews Mention...
“did everything quickly”
“guys were hardworking and efficient”
“Movers never showed up, putting me in a bind”
7. Friendliness
Nationwide Average: 8.91/10
Gozova, Inc. consistently receives praise for the great, sweet, and kind demeanor of their movers, drivers, helpers, and staff, overshadowing the very few complaints about professionalism.
Recent Reviews Mention...
“friendly movers”
“they were just sweet and kind”
“guys that moved everything were great”
8. Will Hire Again
Nationwide Average: 8.18/10
Gozova, Inc. shows a strong positive trend with many customers expressing high satisfaction and intentions to reuse their services, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“would not want to hire again”
“I WOULD HIGHLY NOT RECOMMEND THIS COMPANY”
“recommend this company and would hire again”
9. Professionalism
Nationwide Average: 8.31/10
Gozova, Inc. receives predominantly high praise for the professionalism, hardworking, and efficient nature of their team, despite a minority of negative feedback highlighting unprofessionalism and reliability concerns.
Recent Reviews Mention...
“hires out random movers, poor service”
“unreliable and unprofessional”
“company is both dishonest and unprofessional”
10. Conflict Handling
Nationwide Average: 4.07/10
Gozova, Inc. predominantly fails to adequately address and rectify customer issues, as evidenced by numerous complaints of unresponsiveness and insufficient efforts, despite a few instances where they successfully addressed specific problems.
Recent Reviews Mention...
“no response to fix issues”
“did not take responsibility for broken dresser”
“won't cover damages even with paid coverage”
11. Precision & Care
Nationwide Average: 8.01/10
Gozova, Inc. receives mixed feedback, with a number of customers experiencing damage to their items, while others praise the company's careful and efficient handling.
Recent Reviews Mention...
“items were damaged”
“driver damaged my property during delivery”
“they broke my dresser and not take responsibility”
Customer Insights
Cost: $ 306.00 from 5 reviews
Local Move Duration: 1.5 hours from 6 reviews
Great Crew Members
Angel | went above and beyond, made everything run smoothly |
Mario | Mario was efficient and careful with all of my items |
Terry | especially helpful and friendly |
Matt, Jeremiah | Matt and Jeremiah were very professional and helpful |
Goran | the owner personally reached out |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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