West Austin Moving is a small, locally-owned business based in Bee Cave, Austin. Despite being a new company, their staff has been working together in the industry for over 15 years. They offer both residential and commercial moving services, which they adapt based on your specific needs. This includes everything from small apartment jobs to larger, more high-end spaces. They service the entire United States, but also specialize in local moves. If you're looking for quality moving services in Austin, TX, they're your first port of call. They provide a unique box recycle program for their clients, offering refunds for returned used boxes or the option to donate the return to the Austin City Food Bank.
West Austin Moving
About West Austin Moving
Additional Cities Served: Leander, Kyle, Buda, Lakeway, Elgin, Lago VistaShow More >
Moving Services
- Local moving
- Residential moving
- Small apartment moving
- Loading/unloading services
- Longdistance moving
- Commercial moving
- Hourly rates for moves
- Flat rate basis for moves over 60 miles in distance
- Box recycle program
- Packing materials delivery
Awards
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Summarized Review of West Austin Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.62/10
Nationwide Average: 8.44/10
West Austin Moving consistently delivers exceptional and professional moving services, earning praise for their efficiency, skilled and friendly team, and going above and beyond for their clients.
Recent Reviews Mention...
“Movers were very professional and helpful”
“delivered my moving essentials efficiently”
“Truly the best movers we've ever hired”
2. Punctuality
9.6/10
Nationwide Average: 8.07/10
West Austin Moving consistently demonstrates exceptional reliability by always arriving on time or early, even under short notice, ensuring a timely and efficient service.
Recent Reviews Mention...
“were prompt in their service”
“they were on time”
“showed up nice and early”
3. Affordability
8.8/10
Nationwide Average: 7.69/10
West Austin Moving is highly praised for its fair and reasonable pricing, often being noted as very affordable and consistently delivering services under budget.
Recent Reviews Mention...
“provide fair pricing”
“affordable”
“prices are fair”
4. Communication
9.44/10
Nationwide Average: 7.53/10
West Austin Moving is universally praised for its exceptional responsiveness, attentiveness, and professionalism, making the moving process smooth and stress-free for its customers.
Recent Reviews Mention...
“great communication”
“extremely reliable indicates good communication”
“immediately responsive”
5. Stick to Prices
7.73/10
Nationwide Average: 5.99/10
West Austin Moving consistently adheres to their initial quotes, offering accurate pricing and dealing fairly with any potential price adjustments due to mishaps.
Recent Reviews Mention...
“No exceeding of quotes, accurate pricing”
“stuck to the quoted timeframe”
“worked with me on the price increase for a mishap”
6. Speed
9.72/10
Nationwide Average: 8.58/10
West Austin Moving consistently impresses with their quick and efficient service, managing to complete moves in a significantly shorter amount of time than expected, all while ensuring a smooth, safe, and friendly moving experience.
Recent Reviews Mention...
“efficient in delivering moving essentials”
“They are SO fast”
“took almost no time to move”
7. Friendliness
9.7/10
Nationwide Average: 8.91/10
West Austin Moving consistently exhibits a highly positive, professional, and welcoming demeanor, with numerous testimonials highlighting their exceptional team's kind, genuine, and accommodating nature.
Recent Reviews Mention...
“really sweet and friendly team”
“very clean and professional”
“Eric and Tim are genuinely awesome guys”
8. Will Hire Again
9.58/10
Nationwide Average: 8.18/10
West Austin Moving overwhelmingly receives positive feedback, with repeated commendations on their service quality and numerous customers expressing their intention to not only recommend the company but also to reuse their services for future moves.
Recent Reviews Mention...
“Highly recommend”
“when we do, they're our guys”
“would hire again for sure”
9. Professionalism
9.65/10
Nationwide Average: 8.31/10
West Austin Moving consistently exemplifies top-tier professionalism, cleanliness, skill, friendly conduct, and an efficient approach toward moving services, highlighted by particular commendations of team members Eric and Joe.
Recent Reviews Mention...
“very professional”
“very clean and professional”
“are professional and do a great job”
10. Conflict Handling
7.24/10
Nationwide Average: 4.07/10
West Austin Moving goes above and beyond by saving belongings, covering repair costs, and offering flexible storage and pricing solutions.
Recent Reviews Mention...
“went above and beyond to help save my belongings”
“helped with issue and covered repair costs”
“agreed to hold my items for two nights, worked with me on price”
11. Precision & Care
9.53/10
Nationwide Average: 8.01/10
West Austin Moving has received unanimous praise for their meticulous and careful handling of furniture, personal belongings, and valuable items, ensuring everything is moved without damage or loss.
Recent Reviews Mention...
“Treated my furniture and home as if it were their own”
“extremely careful and mindful of furniture and home layout”
“handled our stuff really well”
Customer Insights
Local Move Duration: 3.25 hours from 4 reviews
Great Crew Members
| Eric, Tim | Eric and Tim make the moving process easy and provide fair pricing |
| Eric | met Eric at the gym and liked him |
| Eric | Eric and his guys did great work |
| Eric | great experiences with Eric and his team |
| Eric | passionate about providing white-glove customer service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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