Coleman American Moving Services, Inc. is a moving company that has been in business since 1914. With over a century of experience, the company offers local, long distance, and international moving services. Living in Killeen, TX and looking for reliable moving services? Among the many Killeen, TX movers, Coleman American Moving Services, Inc., is one worth considering. They are equipped to handle anything from a single household move to massive corporate and government transfers. The company provides residential, commercial, international, and corporate relocation services. Coleman Allied has an extensive network of locations throughout the United States and key Allied agency affiliations in various global markets, ensuring a seamless moving experience for families, businesses, and employees worldwide.
Coleman American Moving Services, Inc.
About Coleman American Moving Services, Inc.
Additional Cities Served: Temple, Copperas Cove, Harker Heights, Belton, Hewitt, GatesvilleShow More >
Moving Services
- Residential Movers
- Commercial Movers
- International Movers
- Corporate Relocation
- Storage
- Military & Government Moves
- Single Room Move
- Studio Move
- 1 Bdrm Apt. Move
- 2 Bdrm Apt. Move
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 08/07/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Coleman American Moving Services, Inc.
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Coleman American Moving Services, Inc. has received mixed reviews, ranging from praiseworthy accolades for their professionalism and excellent service to severe criticisms regarding customer experiences marred by unprofessionalism, damage to belongings, and other issues.
Recent Reviews Mention...
“happy with the company chosen”
“outstanding experience with Coleman”
“Very good service”
2. Punctuality
Nationwide Average: 8.07/10
Coleman American Moving Services, Inc. has received mixed reviews, with some customers praising their on-time service while others report significant delays and scheduling issues.
Recent Reviews Mention...
“Belongings were delivered safely and on-time”
“sat for 8 hrs to drop my shipment”
“They changed the move date, causing inconvenience”
3. Affordability
Nationwide Average: 7.69/10
Coleman American Moving Services, Inc. is highly regarded for offering the best prices and very reasonable rates, complimented by friendly service that customers feel is worth the price, though a few believe the prices aren't too bad.
Recent Reviews Mention...
“quoted the best price out of the bunch”
“Rates were very reasonable”
“friendly service and worth the price”
4. Communication
Nationwide Average: 7.53/10
Coleman American Moving Services, Inc. receives mixed feedback, with numerous customers praising the thorough, responsive, and excellent communication, while others report significant issues such as rude interactions, unheeded complaints, and poor information relay regarding delivery times and contractual matters.
Recent Reviews Mention...
“agent was thorough and personable”
“helpful at answering questions and discussing pricing”
“never able to talk to Ryan”
5. Stick to Prices
Nationwide Average: 5.99/10
Coleman American Moving Services, Inc. generally receives negative feedback for not being transparent, adding extra fees, and having billing and pricing discrepancies that customers find misleading and need to resolve.
Recent Reviews Mention...
“was lied to about getting the inventory sheet”
“had to resolve pricing discrepancies”
“Billing was not clear”
6. Speed
Nationwide Average: 8.58/10
Coleman American Moving Services, Inc. receives mixed feedback, with some customers finding the service remarkably fast and efficient, while others criticize the movers for being slow, requiring multiple trips, and providing poorly packed and executed moves.
Recent Reviews Mention...
“ridiculous for me to finish in 45 min”
“two trips were made, not well packed/wrapped/moved”
“Completed packing in one day”
7. Friendliness
Nationwide Average: 8.91/10
Coleman American Moving Services, Inc. generally receives high praise for their polite, courteous, and respectful staff, although there are a few notable instances of rudeness reported.
Recent Reviews Mention...
“Movers were pleasant people”
“good humor”
“one of the packing team member was very rude ”
8. Will Hire Again
Nationwide Average: 8.18/10
Coleman American Moving Services, Inc. elicits polarized opinions, with a notable number of customers expressing strong satisfaction and loyalty, while a significant segment of others vow to never use their services again due to various negative experiences.
Recent Reviews Mention...
“would absolutely recommend them and use again”
“Despite issues, grateful for their help in smooth transition”
“experience was excellent professional service”
9. Professionalism
Nationwide Average: 8.31/10
Coleman American Moving Services, Inc. receives mixed reviews, with some customers citing excellent professionalism and expertise, while others report instances of disengagement, incompetence, and overall lack of professionalism.
Recent Reviews Mention...
“Lead mover's conduct was somewhat disengaged and unprofessional”
“handled it all with expertise”
“local agent was described as incompetent”
10. Conflict Handling
Nationwide Average: 4.07/10
Coleman American Moving Services, Inc. exhibits a mixed but predominantly negative response, with reports of ignored complaints and unaddressed issues being somewhat mitigated by instances where representatives efficiently resolved problems and handled claims well.
Recent Reviews Mention...
“No one ever contacted us to fix it”
“Brittany resolved multiple issues efficiently”
“new damage occurred, no effort to right wrongs mentioned”
11. Precision & Care
Nationwide Average: 8.01/10
Coleman American Moving Services, Inc. has received mixed feedback, with instances of commendable care and attentiveness overshadowed by several reports of damages and carelessness during moving processes.
Recent Reviews Mention...
“Movers were careful with our things”
“Minor damage to some high-value furniture items”
“great job packing”
Great Crew Members
| David Elliott | David was thorough, personable, and knowledgeable |
| Rakiyyah | incredible at patiently and thoroughly answering questions |
| David Elliot,Bruce | David provided a good estimate, Bruce managed delivery well |
| Brittany Bushnell | went above and beyond to resolve issues |
| Stacy Black, Jad Tawater, Tiffany Rich | Stacy simplified quoting process, Jad was very professional, Tiffany ensured satisfaction |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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