Considered among the top-tier moving services, Jackson Movers is locally owned and operated within San Antonio, TX. This established company specializes in both local and long-distance relocations. It doesn't matter whether you're moving just a few blocks away or traversing across state lines, this adept team ensures a smooth transition. From packers, drivers, and movers, to meticulous logistic managers, each crew member here brings to the table years of experience along with a finesse in handling customers' belongings. Jackson Movers offers a comprehensive palette of services, encompassing packing and unpacking, loading and unloading, as well as, storage and warehousing solutions. Choosing Jackson Movers equals entrusting your move to a reliable team who are known to attend to every minute detail of the process. This leaves you free to focus on what really matters - settling effortlessly into your new home. To top it off, the company frames its pricing in the competitive range, with no hidden fees. Plus, they provide basic furniture disassembly and reassembly free of charge.
Jackson Movers
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Jackson Movers
Additional Cities Served: Converse, Universal City, Boerne, Jackson, Leon Valley, SelmaShow More >
Moving Services
- Local Move
- Long Distance Moves
- Packing and Unpacking
- Storage Solutions
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 12/10/21The TXDMV regulates moving companies that operate within the state of Texas.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Have feedback for Jackson Movers?
Error. Please try again later.
Summarized Review of Jackson Movers
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Jackson Movers seems to have a polarizing reputation with a significant number of customers reporting exceptional service and satisfaction, while a considerable portion also reports extremely negative experiences involving issues like theft, damage, and unexpected charges.
Recent Reviews Mention...
“They stole from me and damaged my items.”
“had a really good experience”
“worst move by far”
2. Punctuality
Nationwide Average: 8.07/10
Jackson Movers displays mixed sentiments with multiple instances of highly punctual service highlighted by early and on-time arrivals, contrasted by several grievances regarding significant delays and unreliable delivery times.
Recent Reviews Mention...
“came the same day for a cross-country move”
“Arrived two weeks after promised date”
“was exceptionally punctual”
3. Affordability
Nationwide Average: 7.69/10
Jackson Movers has received a mix of sentiments with numerous customers complaining about higher than expected final costs and hidden fees, while a significant number of reviews also praise the company for offering competitive, reasonable, and often cheaper rates than competitors.
Recent Reviews Mention...
“overcharged and forced to pay additional costs”
“Had to pay more than the original quote”
“final costs were significantly higher than estimate”
4. Communication
Nationwide Average: 7.53/10
Jackson Movers displays a stark contrast in customer experiences, with many clients praising the clarity, responsiveness, and helpfulness of some team members, while others criticize the company for a lack of response, poor customer service skills, misinformation, and generally unprofessional behavior which resulted in a highly inconsistent perception of their communicative effectiveness.
Recent Reviews Mention...
“very clear about the pricing”
“no response to calls or texts for assistance”
“had difficulty with communication regarding new estimates”
5. Stick to Prices
Nationwide Average: 5.99/10
Jackson Movers has received mixed reviews with numerous customers reporting additional, unexpected fees and prices significantly higher than initially quoted, despite a handful of positive experiences citing adherence to the original price estimates.
Recent Reviews Mention...
“forced to pay $250.00 additional to quote”
“didn't have to pay anything extra”
“Added cubic ft and asked for more money”
6. Speed
Nationwide Average: 8.58/10
Jackson Movers received an overwhelmingly positive response for being quick and efficient, despite a few significant complaints about delays and slow service.
Recent Reviews Mention...
“pick up and delivery were swift”
“quick movers”
“Significant delay in receiving items”
7. Friendliness
Nationwide Average: 8.91/10
Jackson Movers generally receives praise for their professionalism, respectfulness, and courteous demeanor, although a few customers have reported experiences with rudeness or unprofessional behavior from the staff.
Recent Reviews Mention...
“The delivery workers were rude.”
“team was exceptionally courteous”
“exemplified professionalism and customer service”
8. Will Hire Again
Nationwide Average: 8.18/10
Jackson Movers receives mixed reviews, with a group of customers praising their experience and stating they would definitely rehire, while another set emphatically expresses they would not use their services again due to various negative experiences.
Recent Reviews Mention...
“Would definitely not hire them again due to theft and rudeness.”
“would not use Best Choice Moving again”
“would hire again considering the experience”
9. Professionalism
Nationwide Average: 8.31/10
Jackson Movers has received mixed reviews with several reports of unprofessional behavior and poor conduct, although there are numerous high praises emphasizing their professional service, courteous attitude, and skilled work.
Recent Reviews Mention...
“Delivery workers threw my boxes around, unprofessional.”
“no professionalism mentioned in handling issues”
“packed everything up professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Jackson Movers has received mixed reviews, with numerous customers expressing dissatisfaction with unresolved issues and inadequate compensation, yet others noting prompt action and fair resolutions in various situations.
Recent Reviews Mention...
“no willingness to make it right has been shown”
“Claims process undervalued items significantly”
“no accountability or apologies for issues”
11. Precision & Care
Nationwide Average: 8.01/10
Jackson Movers has received mixed feedback, with some customers praising their meticulous wrapping and careful packing, while others report significant damage, mishandling, and loss of property.
Recent Reviews Mention...
“Stole items and lamp arrived damaged.”
“furniture wasn't perfect condition”
“furniture broken and boxes falling apart”
Customer Insights
Cost: $ 5726.00 from 12 historical data points
Hourly Minimum: 2 hours from 6 reviews
Local Move Duration: 2.5 hours from 72 reviews
Interstate Move Duration: 2 days from 16 reviews
Great Crew Members
| Jorge,Martin,Louis | Jorge, Martin, and Louis did a great job |
| Jorge, Martin, Luis | Great work and excellent customer service |
| Hector, Orlin, Antonio | absolute superstars whose professionalism stood out |
| Daniel | responded quickly and handled a rush move expertly |
| Hector, Ewin, Heber | made our move easy thanks guys |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
San Antonio Moving Services
Nearby Cities
