PODS Moving & Storage has been in the moving and storage industry for nearly 25 years and offers personalized solutions for customers planning long-distance moves. The company provides a range of services, including portable storage containers, built-in storage, adjustable scheduling, and loading/unloading assistance. PODS also offers multiple container sizes (8-foot, 12-foot, and 16-foot) and additional services like car shipping, moving supplies, and packing/loading support. With over 245 Storage Center locations servicing 46 states and six provinces, PODS is an industry leader with a customer-focused approach, ensuring a comprehensive and stress-free moving experience. For a wider selection of movers to compare, check out this list of movers in College Station, TX.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Bryan, Navasota, Madisonville, Caldwell, Somerville
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and loading support
- Move In Services
- Find moving help
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 08/12/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
PODS Moving & Storage elicits mixed reactions, from extremely dissatisfied customers citing horrible experiences and issues with billing, to those praising it for making relocating smooth and recommending its services.
Recent Reviews Mention...
“extremely dissatisfied with the service”
“PODS made relocating less painful, great job”
“overcharged and multiple incorrect invoices”
2. Punctuality
Nationwide Average: 8.07/10
PODS Moving & Storage has mixed reviews, with some customers experiencing timely service while others report significant delays and issues with scheduling.
Recent Reviews Mention...
“they never showed up as scheduled”
“it was picked up and returned as scheduled”
“they left a pod at my jobsite for over a month”
3. Affordability
Nationwide Average: 7.69/10
PODS Moving & Storage receives mixed reviews, with some customers expressing dissatisfaction due to unexpected charges and high costs, while others find the price reasonable or even excellent.
Recent Reviews Mention...
“experienced unexpected extra charges”
“these guys are a very expensive joke”
“price may be feasible for some just not me”
4. Communication
Nationwide Average: 7.53/10
PODS Moving & Storage generally faces criticism for issues such as long hold times, lack of updates, and rude customer service, despite a few reports of excellent service and informative updates.
Recent Reviews Mention...
“hours on the phone with no resolution”
“coudn't get in contact with the driver for updates”
“hard to understand service area limitations”
5. Stick to Prices
Nationwide Average: 5.99/10
PODS Moving & Storage consistently fails, with customers reporting unexpected charges, incorrect invoices, and significant discrepancies between estimated and actual costs.
Recent Reviews Mention...
“charged fees that were supposed to be credited”
“estimated space was significantly off”
“charged us full price when it came time to deliver”
6. Friendliness
Nationwide Average: 8.91/10
PODS Moving & Storage is largely perceived as having exceptionally courteous and amiable staff, despite an isolated complaint about customer service.
Recent Reviews Mention...
“Delivery and pickup people very nice”
“friendly representatives”
“most understanding and kind person”
7. Will Hire Again
Nationwide Average: 8.18/10
PODS Moving & Storage receives mixed feedback, with some customers expressing high satisfaction and strong intentions to reuse or recommend their services, while a notable portion of clients report negative experiences, indicating a strong unwillingness to hire again.
Recent Reviews Mention...
“would definitely not hire again”
“would recommend this service to anyone”
“it was a horrible experience all the way around”
8. Professionalism
Nationwide Average: 8.31/10
PODS Moving & Storage generally receives negative feedback, with complaints about unprofessional behavior and incompetency, despite some positive opinions on employee professionalism.
Recent Reviews Mention...
“extremely unprofessional”
“customer service agency is so incompetent and rude”
“employees are professional”
9. Conflict Handling
Nationwide Average: 4.07/10
PODS Moving & Storage generally struggles, showing inconsistent efforts and satisfaction levels among customers when addressing service failures and mistakes.
Recent Reviews Mention...
“no resolution after the service failure”
“finally got them to reimburse after weeks”
“effort to correct billing issue unsatisfactory”
Customer Insights
Cost: $ 1353.00 from 3 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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