1-800-PACK-RAT Moving and Storage offers simple, convenient, and affordable moving and storage solutions to customers nationwide. Their distinctive services include providing all-steel, weatherproof moving and storage containers that provide security for their clients' belongings. These containers are delivered and picked up at clients' convenience, which aids the planning of both local and long-distance moves. Storage services include secure warehouse solutions with more than 65 facilities across the USA offering 24/7 surveillance. Catering to both individuals and businesses, the company effectively handles cross-country moves, local moves, on-site storage, and business-specific solutions. They stand out from the competition by offering customers a full 30 days to use their container, free security locks, and lifetime customer satisfaction. Unfortunately, specific details about the company's origins and operational history were not provided. If you are ever in need of moving services, consider checking out some of the movers in Carrollton, TX for more options.
1-800-PACK-RAT Moving and Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About 1-800-PACK-RAT Moving and Storage
Additional Cities Served: Farmers Branch
Moving Services
- Long-Distance Moving Solutions
- Local Moving Solutions
- On-Site Storage Solutions
- Secure Warehouse Storage Solutions
- All-Steel Containers
- Business Solutions
- Compare Us to The Competition
- Moving Containers
- Moving Resources
- Portable Storage Containers
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Summarized Review of 1-800-PACK-RAT Moving and Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
1-800-PACK-RAT Moving and Storage has received mixed feedback, with a number of customers reporting excellent, stress-free experiences and high professionalism, while a significant portion expressed deep dissatisfaction due to unprofessional service, delays, and overcharging.
Recent Reviews Mention...
“amazing encounter with Pack-Rat Moving”
“enjoyed my encounter with Pack-Rat Moving”
“service is very good nice”
2. Punctuality
Nationwide Average: 8.07/10
1-800-PACK-RAT Moving and Storage displays a concerning trend of inconsistencies with numerous reports of delays and failures to meet scheduled times despite a few instances of timely service.
Recent Reviews Mention...
“staff was punctual”
“staff was punctual”
“The team was prompt”
3. Affordability
Nationwide Average: 7.69/10
1-800-PACK-RAT Moving and Storage receives mixed reviews with several customers finding their services within budget and competitively priced, while a significant number express concerns over unclear charges, expensive monthly rents, and additional fees that made the service more costly than anticipated.
Recent Reviews Mention...
“forced to continue to pay storage fees plus delivery charges.”
“Service was within budget”
“gave best competitive price”
4. Communication
Nationwide Average: 7.53/10
1-800-PACK-RAT Moving and Storage experiences a sharp divide between customers praising their proactive and helpful interactions and a significant number of customers frustrated by poor service, long hold times, and issues with responsiveness, reflecting a critical area in need of improvement.
Recent Reviews Mention...
“staff was communicative”
“attention to detail and commitment to customer satisfaction”
“was communicative”
5. Stick to Prices
Nationwide Average: 5.99/10
1-800-PACK-RAT Moving and Storage generally appears to have a highly negative reputation, with numerous reports of unexpected charges, lack of transparency, and failure to honor original quoted prices.
Recent Reviews Mention...
“charges are very confusing and no prior communication.”
“Extremely transparent with pricing”
“everything they could do, they did”
6. Speed
Nationwide Average: 8.58/10
1-800-PACK-RAT Moving and Storage generally receives negative feedback, with multiple reports of failed deliveries, reschedules, significant delays, and slow moving processes, despite a few compliments on efficiency and fast unloading.
Recent Reviews Mention...
“efficient in the moving process”
“waited 4 hours”
“failed to pick up the container on time”
7. Friendliness
Nationwide Average: 8.91/10
1-800-PACK-RAT Moving and Storage generally receives high praise for their team's polite and kind demeanor, despite a few reports of rudeness.
Recent Reviews Mention...
“staff was friendly”
“The movers were skilled and polite”
“even the delivery drivers were great”
8. Will Hire Again
Nationwide Average: 8.18/10
1-800-PACK-RAT Moving and Storage experiences a significant divide in customer opinions, with a notable number of repeat hire intentions overshadowed by a higher volume of dissatisfied customers unlikely to use their services again.
Recent Reviews Mention...
“would hire again”
“highly recommended”
“would definitely hire again”
9. Professionalism
Nationwide Average: 8.31/10
1-800-PACK-RAT Moving and Storage has mixed feedback, showing instances of high professionalism and reliability alongside significant complaints about unprofessional behavior and issues in customer service.
Recent Reviews Mention...
“admired their dedication and professionalism”
“professionalism and commitment”
“commitment to customer satisfaction shows professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
1-800-PACK-RAT Moving and Storage overwhelmingly shows a poor track record in effectively resolving issues, despite a few instances where efforts were made to address customer concerns.
Recent Reviews Mention...
“trying to call them to fix the issue, so far, no response”
“Connie scheduled my pick up after the systems were down”
“never credited the overcharge as promised”
11. Precision & Care
Nationwide Average: 8.01/10
1-800-PACK-RAT Moving and Storage receives mixed reviews, with customers experiencing varying degrees of satisfaction ranging from exceptional care of delicate items to serious mishandling leading to damage and destruction.
Recent Reviews Mention...
“handled my delicate items with care”
“none of my items were broken”
“they break contacts”
Customer Insights
Cost: $ 1746.00 from 4 historical data points
Interstate Move Duration: 6 days from 8 reviews
Great Crew Members
| Michael | Operations manager went above and beyond |
| Chad T | absolute BEST experience thanks to Chad T. |
| The Team in Carrollton | commended for great job |
| Connie | she followed up and scheduled my pick up |
| Riley | don't have word for Riley, best |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Carrollton Moving Services
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