Armstrong Relocation is a provider of top-to-bottom moving services with 31 locations across the country, including the Dallas-Fort Worth area. This moving company also has national partners from coast to coast through its affiliation with United Van Lines. It can take care of every detail of your relocation, whether you’re moving locally, long-distance, or internationally. Armstrong Relocation’s residential and commercial moving services are designed to make your transition as simple and stress-free as possible. It will even help you install furniture and equipment, disconnect and reconnect technology, and decommission your old office space. Warehousing services are also available, including asset management, fulfillment, and final mile deliveries. Whether you’re looking for a simple storage solution or a complete end-to-end logistics management service, this company has you covered. Armstrong Relocation has been in business for decades. It’s a trusted name in the industry, with a reputation for quality and reliability.
Armstrong Relocation
About Armstrong Relocation
Additional Cities Served: Fort Worth, Irving, Denton, Carrollton, Lewisville, Farmers BranchShow More >
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 01/08/25The TXDMV regulates moving companies that operate within the state of Texas.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 10/17/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Armstrong Relocation
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Armstrong Relocation appears to have generally provided positive and satisfying moving experiences, though there are notable instances of significant dissatisfaction and grievances from a minority of customers.
Recent Reviews Mention...
“horrible experience from the start”
“excellent job of getting us packed and moved”
“Hector and his team provided great service”
2. Punctuality
Nationwide Average: 8.07/10
Armstrong Relocation generally exhibits high punctuality with consistent on-time arrivals, though there were a few instances of significant delays.
Recent Reviews Mention...
“arrived in Chicago on the specified day”
“punctual from the time checked in”
“he communicated well to confirm exactly when he would arrive”
3. Affordability
Nationwide Average: 7.69/10
Armstrong Relocation generally receives criticism for being expensive and charging more than expected, though some customers perceive high value or benefit from lower-than-anticipated rates.
Recent Reviews Mention...
“not cheap”
“extremely expensive compared to initial quote”
“up-charged throughout the process”
4. Communication
Nationwide Average: 7.53/10
Armstrong Relocation generally receives praise for its responsiveness and the professionalism of its staff, albeit there are notable instances of dissatisfaction regarding miscommunication and unaddressed claims.
Recent Reviews Mention...
“did not communicate labeling and truck size issues properly”
“staff was very responsive to all of our needs”
“people in the warehouse and dispatch office are excellent”
5. Stick to Prices
Nationwide Average: 5.99/10
Armstrong Relocation has mixed reviews, with some customers praising their accuracy and transparency, while others report significant discrepancies between initial quotes and final charges.
Recent Reviews Mention...
“no "bait and switch" tactics, honored original quote”
“refused to fix or pay for damages”
“price increased significantly from initial quote”
6. Speed
Nationwide Average: 8.58/10
Armstrong Relocation generally receives high praise for their efficient and quick moving process, although there were a few instances of delays and missed deadlines.
Recent Reviews Mention...
“got the job done very efficiently”
“unloaded so quickly and efficiently”
“took me longer to park than to get everything upstairs”
7. Friendliness
Nationwide Average: 8.91/10
Armstrong Relocation consistently receives high praise for their team's politeness, approachability, and the positive energy they bring, despite a few criticisms on their service.
Recent Reviews Mention...
“Jeremy and his crew were...polite”
“people in the warehouse and dispatch are excellent”
“they were really friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Armstrong Relocation seems to have garnered predominantly positive feedback, with a majority of customers expressing high satisfaction and a strong inclination to use their services again, despite a minority of negative experiences.
Recent Reviews Mention...
“would not consider using this company again”
“would highly recommend them”
“highly recommend the company and their Team members”
9. Professionalism
Nationwide Average: 8.31/10
Armstrong Relocation generally receives high praise for its professional, hard-working, and responsible team, although there are a few reports of unprofessional conduct and service issues.
Recent Reviews Mention...
“extremely professional”
“team were professional”
“professional, hard working, and responsible”
10. Conflict Handling
Nationwide Average: 4.07/10
Armstrong Relocation generally shows a reluctance and inconsistency in addressing and compensating for issues, despite a few instances of prompt and effective resolution.
Recent Reviews Mention...
“President turned down an additional claim”
“refuse to reimburse or do debris pickup”
“they continue to refuse to compensate”
11. Precision & Care
Nationwide Average: 8.01/10
Armstrong Relocation demonstrates a mix of meticulous attention and caution in most cases, albeit with notable instances of significant damage and customer dissatisfaction.
Recent Reviews Mention...
“staff was very responsive to all of our needs”
“very careful with your stuff and prevent any damage”
“caused more than $4000 worth of damages”
Great Crew Members
| Jeremy | extremely professional, responsive and polite |
| Marlon,Paul | Team was awesome and very efficient |
| Hector | provided a great service and made a positive impression |
| Armstrong staff | were friendly, professional and hardworking |
| Gabe, Campa | Gabe and Campa are amazing and work efficiently |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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