Nelson Westerberg, based in Texas, has been a globally respected leader in the household goods moving and storage business since 1904. As a moving partner to 18% of the Fortune 100 companies, they offer a range of services, including corporate relocation, international moving, long-distance moving, interstate moving, office relocation, and home moving. Nelson Westerberg is known for its trustworthy, credible, and high-quality relocation services. They have multiple locations in the United States, including Illinois, California, Georgia, New Jersey, and Texas. This company also services various cities, including Carrollton, TX, offering top-tier moving services to all their clients within the nation.
Nelson Westerberg Texas
About Nelson Westerberg Texas
Additional Cities Served: Carrollton, Addison, Mineral Wells, Sanger, Hillsboro, BowieShow More >
Moving Services
- Corporate Relocation
- International Moving
- Long Distance Moving
- Interstate Moving
- Office Relocation
- Home Moving
- Specialty Moves
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Summarized Review of Nelson Westerberg Texas
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
8.27/10
Nationwide Average: 8.44/10
Nelson Westerberg Texas is highly regarded by most customers for their moving services, despite a few negative experiences.
Recent Reviews Mention...
“terrible experience with the moving service”
“horrible and unprofessional experience”
“highly recommend this company for moving needs”
2. Punctuality
7.7/10
Nationwide Average: 8.07/10
Nelson Westerberg Texas generally delivers services on time with high reliability, despite a few instances of timing issues.
Recent Reviews Mention...
“driver was tardy and struggled to find help”
“the time of everything was spot on”
“got my things delivered the next day”
3. Affordability
4.35/10
Nationwide Average: 7.69/10
Nelson Westerberg Texas generally fails to meet expectations due to unexpected price increases and high final costs, despite a few mentions of reasonable pricing.
Recent Reviews Mention...
“could have gotten better service at half the cost”
“prices were quite reasonable”
“Total cost of $13,000, prices raised unexpectedly”
4. Communication
7.68/10
Nationwide Average: 7.53/10
Nelson Westerberg Texas generally offers exceptional service, with most customers praising their responsiveness, professionalism, and the thoroughness with which they address inquiries and manage the moving process, despite a few criticisms regarding follow-ups and handling of feedback.
Recent Reviews Mention...
“poor handling of feedback about packing”
“completely professional, responsive, and helpful”
“always there to answer any questions”
5. Stick to Prices
4.27/10
Nationwide Average: 5.99/10
Nelson Westerberg Texas generally struggles, with incidents of prices being raised significantly after the initial quote and customers feeling coerced to sign new agreements.
Recent Reviews Mention...
“had an unexpected overage due to misunderstandings”
“First quote was $9,000, raised by over $4,000 later”
“did not stick to the quoted price”
6. Speed
8.34/10
Nationwide Average: 8.58/10
Nelson Westerberg Texas overwhelmingly receives high praise for their efficiency, rapid turnaround times, and professional yet friendly service, notwithstanding a single report of the crew leaving early.
Recent Reviews Mention...
“crew bailed after a couple hours”
“crew was efficient”
“moved and unpacked the very next day”
7. Friendliness
8.73/10
Nationwide Average: 8.91/10
Nelson Westerberg Texas consistently receives praise for their courteous, professional, and genuinely pleasant interactions, although there is a solitary report of negativity.
Recent Reviews Mention...
“Nancy and Ishmael were polite”
“very pleasant to deal with”
“crew was courteous and friendly”
8. Will Hire Again
8.04/10
Nationwide Average: 8.18/10
Nelson Westerberg Texas generally enjoys very high regard with numerous clients eagerly endorsing their service for future employments, despite a handful expressing dissatisfaction and an unwillingness to rehire.
Recent Reviews Mention...
“would not hire this company again”
“would certainly suggest you hire someone else”
“definitely recommend this company”
9. Professionalism
7.51/10
Nationwide Average: 8.31/10
Nelson Westerberg Texas generally receives high praise for their thorough and courteous conduct, though there are notable exceptions citing a lack of professionalism and leadership among some members.
Recent Reviews Mention...
“driver was reckless and verbally berated me”
“crew lacked professionalism, especially the leader”
“crew lacked leadership and professionalism”
10. Conflict Handling
2.77/10
Nationwide Average: 4.07/10
Nelson Westerberg Texas appears to struggle significantly, with multiple instances of unaddressed issues and dissatisfaction, although there are rare occasions of prompt rectification for minor errors.
Recent Reviews Mention...
“company did not appropriately address the issues”
“crew walked off the job instead of correcting mistakes”
“did not follow up on claims without my prompting”
11. Precision & Care
7.18/10
Nationwide Average: 8.01/10
Nelson Westerberg Texas generally receives praise for their meticulous and considerate handling, despite a few reports of damage and mishandling.
Recent Reviews Mention...
“items handled poorly, resulting in damage”
“items broken, fragile things not handled with care”
“all belongings arrived on time and intact”
Great Crew Members
| Nancy, Ishmael | Nancy and Ishmael were polite and careful |
| Nancy, Ishmael | were polite and seemed to take care |
| Rex, Amy | helpful with estimates and coordinating the move |
| Dutch | took good care of us and made us comfortable |
| Dan | Dan and his crew were careful with our things |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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